PA-222: Palo Alto Networks Panorama Essentials

Course Overview:

PA-222: Palo Alto Networks Panorama Essentials Training Class is a two-day course that teaches students to configure and manage the Palo Alto Networks Panorama management server. Through hands-on training, students learn high end skills of how to integrate Palo Alto Networks next-generation firewalls into their network infrastructure and manage them with Palo Alto Networks Panorama management server.This is not a virtualized theoretical course. This is hands-on, real world in the classroom instructor led with lab assistance, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls and their enterprise management.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, Cisco, Unix, and Windows certifications.

Attendees to the Palo Alto Networks Panorama Essentials Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration 2 days

Course Objectives:

Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama management server, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS) through Panorama.

Day 1
- Module 0 – Introduction & Overview
- Module 1 – Deployment Overview
  - Panorama Solution
  - Functional Overview
  - Architecture Design
- Module 2 – Interface Configuration
  - Installation
  - Design and Planning
  - Administration Roles
  - Access Control
  - Commit Options
- Module 3 – Device Groups
  - Device Groups
  - Policies
  - Objects
  - Device Group Commits
- Module 4 – Templates
  - Template Overview
  - Configure Templates
  - Commits
  - Overrides Commits

Day 2
- Module 5 – Administrative Tools
  - Logging
  - Reporting
  - Managing Devices
- Module 6 – Log Collection
  - Log Collector
  - Collector Groups
  - Distributed Data Collection
  - Installation and Configuration
- Module 7 – Deployment Recommendation
  - High Availability
  - Export Configuration
  - Tips and Tricks
  - Best Practices

Prerequisites:

Security+, Network+, Palo Alto Networks Firewall Essentials FastTrack and networking experience is recommended.

This course is in no way associated with Palo Alto Networks, Inc.

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TN-245: Telecommunications Fundamentals

Course Overview:

This comprehensive course provides you with an in-depth understanding of the current telecom landscape and how voice is migrating from a circuit- to a packet-switched network. You will learn how to evaluate existing technology options to determine which will best meet your organization's data and telephony requirements, from mature digital transport/access services to emerging voice and data services using voice over packet technologies.

Attendees to TN-245: Telecommunications Fundamentals will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

The Current State of the Telecom Industry
Telecom Service Providers
Digitalizing Voice
Communication Mediums and Multiplexing
Carrier Access: Customer-to-Carrier Connections
Broadband Access
Enterprise Networks
Carrier Transport Services
Data Communications and Packet-Switched Networks
Migrating Voice from Circuit-to-Packet-Switched Networks
Carrier Data Services
Ethernet Services
Remote Access Virtual Private Networks (VPNs)
Video Technology and Services
Current Mobile Wireless Services
Fixed Mobile Convergence (FMC)
Worldwide Interoperability for Microwave Access (WiMax)
Multimedia Subsystem (IMS)

Prerequisites:

None

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/07/2026 - 04/10/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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CT-395: CySA+ Cybersecurity Analyst

Course Overview:

CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA SecurityX (CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-003).

TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.

Dates/Locations:

Date/Time	Event
03/02/2026 - 03/06/2026 08:00 -16:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX
06/01/2026 - 06/05/2026 08:00 -16:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX
08/24/2026 - 08/28/2026 08:00 -16:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026 08:00 -16:15	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Threat Management
Vulnerability Management
Cyber Incident Response
Security Architecture and Tool Sets

Prerequisites:

While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience. It is recommended for CompTIA CySA+ candidates to have the following:

3-4 years of hands-on information security or related experience
Network+, Security+, or equivalent knowledge.

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TN-5455: Managing Windows Environments with Group Policy

Course Overview:

In this course-currently the only offering in the market devoted to Group Policy training-you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and learn to control and manage computer systems and domain users running Windows Server and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks.

Attendees to TN-5455: Managing Windows Environments with Group Policy will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Features and functions of Group Policy
Use Group Policy management tools to manage security policies
Design a Group Policy infrastructure
Group Policy processing architecture
Back up, restore, import, and copy Group Policy Objects through the Group Policy
Management Console
Use Windows PowerShell to manage Group Policy
Implement security using Group Policy
Configure the desktop environment with Group Policy
Configure roaming profiles and Folder Redirection
Assign and publish software packages
Implement AppLocker and software restriction policies
Create and deploy Administrative Templates
Configure Group Policy preferences

Course Prerequisites:

Experience with the Microsoft Windows Server 2008/12 environments and a fundamental understanding of Active Directory

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