Palo Alto Networks

TechNow has been involved in enterprise security architectures and education since 1990. TechNow’s training program has followed the evolution of enterprise computing into security architectures. Palo Alto Networks represents the current state of security product evolution. With next generation firewall technology, the reunification of your security architecture is possible. TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise security professionals with experience as instructors and can discuss the detail of implementation and the integration into an existing infrastructure.

Palo Alto Networks Certifications: Accredited Configuration Engineer (ACE) take EDU-201; Palo Alto Networks Certified Network Security Engineer (PCNSE) take EDU-201 + EDU-205 + EDU-221

TechNow is a mobile Pearson VUE Authorized Testing Center. Palo Alto courses can be delivered on the customer site, with certificadtion testing on the last day of the course. Take the course and get certfied, without logistical effort of getting students to a training facility and the hassle of scheduling testing.

TechNow, Inc. is not associated in any way with Palo Alto Networks, Inc.

TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Overview of Business Analysis Workshop
Eliciting Project Workshop
Case Study
Analyzing Requirements and Writing Case Studies
Case Study

Prerequisites:

None

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CT-325: Security+

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network. Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

Dates/Locations:

Date/Time	Event
12/15/2025 - 12/19/2025 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX
02/09/2026 - 02/13/2026 08:00 -16:00	CT-325: Security+ TechNow – San Antonio, TX, San Antonio TX
04/13/2026 - 04/17/2026 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX
07/06/2026 - 07/10/2026 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX
09/21/2026 - 09/25/2026 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Compare and contrast attacks
Compare and contrast security controls
Use security assessment tools
Explain basic cryptography concepts
Implement a public key infrastructure
Implement identity and access management controls
Manage access services and accounts
Implement a secure network architecture
Install and configure security appliances
Install and configure wireless and physical access security
Deploy secure host, mobile, and embedded systems
Implement secure network access protocols
Implement secure network applications
Explain risk management and disaster recovery concepts
Describe secure application development concepts
Explain organizational security concepts

Prerequisites:

CompTIA A+ and Network+ certifications, or equivalent knowledge.
Windows 7/8/10 and Server 2008/2012/2016 experience required.
Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

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PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)

Course Overview: PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats. Successful completion of this course enables administrators to better understand the threat landscape. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 days

Course Objectives: Students attending this training course will gain an understanding of cyberthreats and their characteristics. Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

Day 1

Mod 1: Threat Landscape
- Advanced Persistent
- Threats
- Data Breaches and Tactics
- Threat Management
- Strategies
Mod 2: Integrated
- Approach to Threat
- Protection
- Integrated Approach to
- Protection
- Next-Generation Firewall
- Advanced Endpoint
- Protection
Mod 3: Network Visibility
- Zero Trust Model
- SSL Decryption
- Decryption Policy
Mod 4: Reducing the Attack
- Surf
- ection

Day 2

Mod 5: Handling Known
- Threats
- WildFire Analysis
- Security Profiles
Mod 6: Handling Unknown
- Traffic and Zero-Day Exploits
- WildFire
- Researching Threat Events
- Identifying Unknown
- Applications
Mod 7: Investigating
- Breaches
- Identify IOCs Using
- App-Scope
- Log Correlation
- Finding Infected Host
Mod 8: Using Custom
- Signatures
- Creating Custom App-IDs
- Threat Signatures

A

Prerequisites:

Students must complete the PA-213: Install, Configure, and Manage course
Understanding of network concepts, including routing, switching, and IP addressing
In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

This course is in no way associated with Palo Alto Networks, Inc.

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
01/20/2026 - 01/23/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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