PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM

Course Overview:

This course details how a well-educated Product Owner and a knowledgeable Scrum Master can work together to deliver a successful product with Agile principles using SCRUM approach. Designed specifically for students who want to learn the mechanics of an Agile / Scrum team being led by a Product Owner and a Scrum Master.

This course offers a firm grasp of Agile principles as they relate to new product development. If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course covers the Agile adaptive life cycle framework and everything in between.

Attendees to PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Understand the Scrum Flow, the core components of the Scrum framework
Understand the principles of empirical process control
Understand the scope of the Product Owner role in detail
Understand the scope of the Scrum Master role at a high level
Understand the scope of the Scrum team roles and why there is no project manager
Understand how the Scrum Master measures team velocity
Understand the importance of having the product vision as an overarching goal galvanizing the entire Scrum team
Understand the relationship between the vision and the product roadmap
Understand the different estimation levels in Scrum
Understand what the Product Backlog is and what it is not
Understand Product Backlog grooming
Understand that Scrum planning is adaptive, iterative, incremental, and collaborative

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.

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VM-315: VMware Infrastructure: Install, Configure, and Manage

Course Overview:

This course explores the VMware Infrastructure, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments. Extensive hands-on labs provide for a rich student experience.

Attendees to VM-315: VMware Infrastructure: Install, Configure, and Manage will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
09/29/2025 - 10/03/2025 08:00 -16:00	VM-315: VMware Infrastructure: Install, Configure, and Manage TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Virtual Infrastructure Overview
ESX and ESXi Server Installation
Configuration of Networking, Scalability and Security
Storage
Install and Configure vCenter Server and Components
Creation, Deployment, Management, and Migration of Virtual Machines
Utilize vCenter Server for Resource Management
Utilize vCenter Server for Virtual Machine Access Control and User Managment
Use vCenter Server to increase scalability
Monitoring Your Environment
Data & Availability Protection Troubleshooting
Use VMware vCenter Update Manager to apply ESXi patches
Use vCenter Server to manage vMotion, HA, DRS and data protection.

Prerequisites:

To ensure your success, system administration experience on Microsoft or Linux operating systems is required.

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User: wolfdenise

Instructor comments: The instructor was nice and kept us entertained while providing instruction.

Facilities comments: The facility was nice, clean and easy to get to.

User: asteeves@aol.com

Instructor comments: knowledgeable but can get off subject at times

Facilities comments: good

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Observations of Instructor Led Training with Real Hardware

TechNow has heard many students talk about virtualized/remote training that TechNow Does Not Do. While training our most recent offering of PA-215: Palo Alto Networks Firewall Essentials FastTrack a student told his story of how he endend up in our course. His story we have heard for other technologies like Cisco, VMware, BlueCoat and other products.

A large percentage of training is moving to the virtualized/remote lab environments. Students are asked to use some variant of remote access software and remote into the training company's lab environment. Our student in our Palo Alto Networks Firewall course informed us that he went to a very costly offering of that course from the vendor and was not able to perform any labs. There were either network connectivity issues, or issues with the remote access software, or other problems. The whole training experience was very frustrating and not productive.

We keep our labs open to students if they would like after hours, or before hours access. Repeatedly going through a lab engrains that knowledge for later recall. Touching hardware is so critical in understanding the problems that arise when a cable comes loose, or a cable gets plugged in the wrong port. There are other scenarios such as just pulling the power cable, or turning off a power strip, or accidently overwriting a configuration. These disaster scenarious requires hands-on physical access to hardware. Preventing and recovering from disasters is what it's all about, and that requires hands-on, instructor led, real hardware.

TN-5320: Microsoft Modern Desktop Administrator

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security

Prerequisites:

- - Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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TN-825: Certified Information Security Manager (CISM) Seminar

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
11/17/2025 - 11/21/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Security Governance (24%)
Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
Information Risk Management (30%)
Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
Information Security Program Development and Management (27%)
Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
Information Security Incident Management (19%)
Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

Comments

Latest comments from students

User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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