PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

  

 

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Welcome to TechNow!

Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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    TN-822: Certified Information Systems Auditor (CISA) Seminar

    Course Overview:

    The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

    Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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    Dates/Locations:

    Date/Time Event
    04/13/2026 - 04/17/2026
    08:00 -16:00     		TN-822: Certified Information Systems Auditor (CISA) Seminar
    TechNow, Inc, San Antonio TX
    05/04/2026 - 05/08/2026
    08:00 -16:00     		TN-825: Certified Information Security Manager (CISM) Seminar
    TechNow, Inc, San Antonio TX
    07/27/2026 - 07/31/2026
    08:00 -16:00     		TN-822: Certified Information Systems Auditor (CISA) Seminar
    TechNow, Inc, San Antonio TX
    12/07/2026 - 12/11/2026
    08:00 -16:00     		TN-822: Certified Information Systems Auditor (CISA) Seminar
    TechNow, Inc, San Antonio TX

    Duration: 5 Days

    Course Objectives:

    • Information Systems Auditing Process (18%)
      • Providing industry-standard audit services to assist organizations in protecting and controlling information systems, Domain-1 affirms your credibility to offer conclusions on the state of an organization’s IS/IT security, risk and control solutions.
    • Governance & Management of IT (18%)
      • This domain confirms to stakeholders your abilities to identify critical issues and recommend enterprise-specific practices to support and safeguard the governance of information and related technologies.
    • Information Systems Acquisition, Development & Implementation  (12%)
      • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.
    • Information Systems Operation & Business Resilience (26%)
      • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.s.
    • Protection of Information Assets  (26%)
      • Cybersecurity now touches virtually every information systems role, and understanding its principles, best practices and pitfalls is a major focus within Domain 5.

    Prerequisites:

    A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

    Comments

    Latest comments from students

    User: fsarisen

    Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

    User: storoy30

    Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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    Security Course Flow

    We are often asked what is the recommended sequence of classes.  Here is our recommended sequence of classes for The Security Field.

    Certified Information Security Manager (CISM)

    CT-325 CompTIA Security+ Arrowright TN-825 Certified Information Security Manager

    Certified Information Systems Auditor(CISA)

    CT-325 CompTIA Security+ Arrowright TN-425 Certified Ethical Hacker Arrowright TN-822: Certified Information Systems Auditor (CISA)

    Certified Information Systems Security Professional(CISSP)

    CT-325 CompTIA Security+ Arrowright TN-425 Certified Ethical Hacker Arrowright TN-815 CISSP Certification Prep Seminar

     

    TN-919: Penetration Tester Course

    Course Overview:

    This course engages students by providing in-depth knowledge of the most prominent and powerful attack vectors and an environment to perform these attacks in numerous hands-on scenarios. This course goes far beyond simple scanning for low-hanging fruit, and shows penetration testers how to model the abilities of an advanced attacker to find significant flaws in a target environment and demonstrate the business risk associated with these flaws.

    Attendees to TN-919:Penetration Tester course will receive TechNow approved course materials and expert instruction.

    Date/Locations:

    No Events

    Course Duration: 5 days

    Course Objectives:

    • Advanced Hash Manipulation
    • Command Shell vs. Terminal Access
    • Enumerating Users
    • Exploitation Fundamentals
    • Injection Attacks
    • Legal Issues
    • Metasploit
    • Moving Files with Exploits
    • Obtaining and Passing Password Representations
    • Overview of Passwords
    • Penetration Testing Foundations
    • Penetration Testing Process
    • Penetration Testing via the Command Line
    • Profiling the Target
    • Reconnaissance
    • Scanning for Targets
    • Using a Proxy to Attack a Web Application
    • Vulnerability Scanning
    • Wireless Crypto and Client Attacks
    • Wireless Fundamentals

    Course Prerequisites:

    • GSEC or equivalent experience
    • UNIX, Windows, networking, and security experience
    • This is a hands-on skill course requiring comfort with command line interaction and network communications

    Comments

    Latest comments from students

    User: kdwagoner

    Instructor comments: Very knowledgeable. Kept class focused and on task

    Facilities comments: Good

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