Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

In this course, you will gain the knowledge and skills needed to configure, maintain, and operate Cisco ASA 5500 Series Adaptive Security Appliance.

Attendees to N-455: Securing Networks with ASA Fundamentals (SNAF) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Introducing Cisco Security Appliance Technology and Features
  • Cisco Adaptive Security Appliance and PIX Security Appliance Families
  • Getting Started with Cisco Security Appliances
  • Essential Security Appliance Configuration
  • Configuring Translations and Connection Limits
  • Using ACLS and Content Filtering
  • Configuring Object Grouping
  • Switching and Routing on Security Appliances
  • Configuring AAA for Cut-Through Proxy
  • Configuring the Cisco Modular Policy Framework
  • Configuring Advanced Protocol Handling
  • Configuring Threat Detection
  • Configuring Site-to-Site VPNS Using PreShared Keys
  • Configuring Security Appliance Remote Access VPNs
  • Configuring Cisco Security Appliance for SSL VPN
  • Configuring Transparent Firewalls Mode
  • Configuring Security Contexts
  • Configuring Failover
  • Managing Security Appliances

Prerequisites:

 

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TechNow has been involved in enterprise client server architectures since 1990.  TechNow has delivered  national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations, 

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

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Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
04/13/2026 - 04/17/2026
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
05/04/2026 - 05/08/2026
08:00 -16:00
TN-825: Certified Information Security Manager (CISM) Seminar
TechNow, Inc, San Antonio TX
07/27/2026 - 07/31/2026
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
12/07/2026 - 12/11/2026
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Information Systems Auditing Process (18%)
    • Providing industry-standard audit services to assist organizations in protecting and controlling information systems, Domain-1 affirms your credibility to offer conclusions on the state of an organization’s IS/IT security, risk and control solutions.
  • Governance & Management of IT (18%)
    • This domain confirms to stakeholders your abilities to identify critical issues and recommend enterprise-specific practices to support and safeguard the governance of information and related technologies.
  • Information Systems Acquisition, Development & Implementation  (12%)
    • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.
  • Information Systems Operation & Business Resilience (26%)
    • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.s.
  • Protection of Information Assets  (26%)
    • Cybersecurity now touches virtually every information systems role, and understanding its principles, best practices and pitfalls is a major focus within Domain 5.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.


User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.


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Course Overview:

Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

Course Objectives:

  • Install and troubleshoot Ansible on central nodes and managed hosts
  • Automate administration tasks with Ansible playbooks and ad hoc commands
  • Write effective Ansible playbooks
  • Protect sensitive data used by tasks with Ansible Vault.
  • Install and configure Ansible Tower for enterprise Ansible management
  • Use Ansible Tower to control access to inventories and machine credentials by users and teams
  • Create job templates in Ansible Tower to standardize playbook execution.
  • Centrally launch playbooks and monitor and review job results with Ansible Tower

 

Course Outline:

  • Introduce Ansible
  • Deploy Ansible
  • Implement playbooks
  • Manage variables and inclusions
  • Implement task control
  • Implement Jinja2 templates
  • Implement roles
  • Configure complex playbooks
  • Implement Ansible Vault
  • Troubleshoot Ansible
  • Install Ansible Tower and describe Ansible Tower’s architecture
  • Create users and teams for role-based access control
  • Create and manage inventories and credentials
  • Manage projects for provisioning with Ansible Tower
  • Construct advanced job workflows
  • Update inventories dynamically and compare inventory members
  • Maintenance and administration of Ansible Tower

 
Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

Target Audience:

This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.