Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
01/20/2026 - 01/23/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.
The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.
Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Plan and implement an IPv4 network
- Implement Dynamic Host Configuration Protocol (DHCP)
- Implement IPv6
- Implement Domain Name System (DNS)
- Implement and manage IP address management (IPAM)
- Plan for remote access
- Implement DirectAccess
- Implement virtual private networks (VPNs)
- Implement networking for branch offices
- Configure advanced networking features
- Implement Software Defined Networking
Prerequisites:
- A basic understanding of networking fundamentals
- Experience working with Windows Server 2008 or Windows Server 2012
- Experience working in a Windows Server infrastructure enterprise environment
- Knowledge of the Open Systems Interconnection (OSI) model
- Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
- Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
- Experience with and knowledge of Hyper-V and virtualization
- Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
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Course Overview:
A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs to secure Windows systems. Lecture and labs start with quick review of Active Directory and group policy to enforce security mechanisms within the Windows architecture. Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. PowerShell is made for SecOps/DevOps automation and students will learn to write PowerShell scripts to automate security operations and Desired State Configuration (DSC). The course concludes with exercising real attack strategies to demonstrate the effectives of properly securing your host.
Attendees to TN-969: Windows Security Administrator course will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Duration: 5 days
Course Objectives:
- Active Directory and BloodHound
- Security Controls
- PKI
- Encryption
- Wireless & Network Security and Hardening DNS
- 802.1x and Endpoint Protection
- Firewalls and VPN
- PowerShell Scripting
- JEA, DSC, Enterprise Security with PowerShell
- Windows Attack Strategies
Prerequisites:
- Security+
- Windows System Administration Skills
Comments
Latest comments from students
User: bbrabender
Instructor comments: Instructor was very knowledgeable and help more inexperienced users with concepts as well explaining in a way that can be understood.
Facilities comments: N/A
User: dale.r.anderson
Instructor comments: Instructor was well knowlegeable accross alot of domains.
Facilities comments: Pretty good
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Course Overview:
This Python for Penetration Testing course is designed to give you the skills you need for maintaining or developing Python Penetration Testing tools oriented towards offensive operations. We have a suite of courses and certifications that help understand a problem, this course prepares the student to rapidly develop prototype code to attack or defend against it.
The course concludes with a Capture the Flag event that will test both your ability to apply your new tools and coding skills in a Python Penetration Testing challenge.
This course is not intended to be an Advanced Python course, but to exemplify penetration techniques utilizing Python. The course covers Threading, Sockets, OOP, and third party modules that facilitate the offensive operator’s objective.
This course utilizes the “Violent Python” text book.
Attendees to TN-345: Python for Penetration Testers Class will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 3 Days
Course Objectives:
- Python Lanuage Refress
- Network Sockets
- Exception Handling
- Hashes and Cracking Passwords
- Threading
- Concepts and Python Implementation
- Queues and Synchronization
- urlparse and httplib to probe URLs
- Crack a password protected zip file
- Port Scanner
- Threading a Port Scanner
- nmap integration
- Deploying shellcode
- Mechanize, BeautifulSoup
- HTTP Form Password Guessing
- HTTP Proxies (Burp Suite)
- HTTP Cookies Session Hijacking
- CookieMonster
- Images and Metadata
- Justniffer
- SQL Injection
- sqlmap
- SQLBrute
- Antivirus and IDS evasion
- PyInstaller
- Metasploit
- Scapy
- Deploy shellcode
- DNS Cache Poisoning
- Packety Violence
Prerequisites:
- Python Programming Skills or P-325: Python Programming
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