TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
01/20/2026 - 01/23/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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CT-395: CySA+ Cybersecurity Analyst

 

Course Overview:

CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA SecurityX (CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-003).

TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.

Dates/Locations:

Date/Time Event
12/01/2025 - 12/05/2025
08:00 -16:00 		CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
03/02/2026 - 03/06/2026
08:00 -16:00 		CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
06/01/2026 - 06/05/2026
08:00 -16:00 		CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
08/24/2026 - 08/28/2026
08:00 -16:00 		CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026
08:00 -16:15 		CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Threat Management
  • Vulnerability Management
  • Cyber Incident Response
  • Security Architecture and Tool Sets

Prerequisites: 

While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience.  It is recommended for CompTIA CySA+ candidates to have the following:

  • 3-4 years of hands-on information security or related experience
  • Network+, Security+, or equivalent knowledge.

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Palo Alto Networks Firewall Training Course Lab

Working with the TechNow lab for the PA-215: Palo Alto Networks Firewall Essentials FastTrack course has been nothing less than a techie's idea of fun.  When students come in we are immediatly configuring the Cisco 3750 switches for access ports, VLANS, and trunks.  We then cable the switch to the Palo Alto Networks Firewall.  Each student gets their own Palo Alto Firewall Pod of hardware and software.  What we find as fun is the VLAN environment, with an array of virtual machines hosted on an ESXi server that can really exercise the abilities of the Palo Alto Firewall.  The DMZ VLAN hosts virtual machines that support enterprise services and also potentialy vulnerable web services.  The Trust VLAN has Windows and Linux clients.  The UnTrust VLAN has Web services and a VM of Kali. The hardware Firewall is additionally connected to a Management VLAN.  All those VLANs are trunked into an ESXi server where the student also has a VM-Series Palo Alto Networks Firewall for High Availability.  

After configuring all the trunking, VLANs, and network interfaces we learn about the firewall and configure it for the lab environment.  Using Metasploitable and Kali/Metasploit nefarious penetration attempts are executed.  Using packet captures, custom APP-ID's  and custom signatures are generated.  Custom logging and reporting are created to similate and enterprise and assist the desired Incident Response.  It is always fun in a training environment to learn all about the controls available in a product, even though specific controls may not be used in the operational environment.  In the end we have a good understanding of the Palo Alto Networks Firewall.

TN-345: Python for Penetration Testers

 

Course Overview:

 

This Python for Penetration Testing course is designed to give you the skills you need for maintaining or developing Python Penetration Testing tools oriented towards offensive operations.  We have a suite of courses and certifications that help  understand a problem, this course prepares the student to rapidly develop prototype code to attack or defend against it.

The course concludes with a Capture the Flag event that will test both your ability to apply your new tools and coding skills in a Python Penetration Testing challenge.

This course is not intended to be an Advanced Python course, but to exemplify penetration techniques utilizing Python.  The course covers Threading, Sockets, OOP, and third party modules that facilitate the offensive operator’s objective.

This course utilizes the “Violent Python” text book.

Attendees to TN-345: Python for Penetration Testers Class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Python Lanuage Refress
  • Network Sockets
  • Exception Handling
  • Hashes and Cracking Passwords
  • Threading
    • Concepts and Python Implementation
    • Queues and Synchronization
    • urlparse and httplib to probe URLs
    • Crack a password protected zip file
  • Port Scanner
    • Threading a Port Scanner
  • nmap integration
  • Deploying shellcode
  • Mechanize, BeautifulSoup
    • HTTP Form Password Guessing
    • HTTP Proxies (Burp Suite)
    • HTTP Cookies Session Hijacking
      • CookieMonster
  • Images and Metadata
  • Justniffer
  • SQL Injection
    • sqlmap
    • SQLBrute
  • Antivirus and IDS evasion
    • PyInstaller
    • Metasploit
  • Scapy
    • Deploy shellcode
    • DNS Cache Poisoning
    • Packety Violence

Prerequisites:

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