TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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CT-215: Cloud+

 

Course Overview:

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
01/05/2026 - 01/09/2026
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX
04/06/2026 - 04/10/2026
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX
07/27/2026 - 07/31/2026
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX

Course Duration: 5 days

Course Objectives:

  • Prepare to deploy cloud solutions
  • Deploy a pilot project
  • Test a pilot project deployment
  • Design a secure network for cloud deployment
  • Determine CPU and memory sizing for cloud deployments
  • Plan Identity and Access Management for cloud deployments
  • Analyze workload characteristics to ensure successful migration to the cloud
  • Secure systems to meet access requirements
  • Maintain cloud systems
  • Implement backup, restore, and business continuity measures
  • Analyze cloud systems for required performance
  • Analyze cloud systems for anomalies and growth forecasting
  • Troubleshoot deployment, capacity, automation, and orchestration issues
  • Troubleshoot connectivity issues
  • Troubleshoot security issues

Course Prerequisites:

  • Security+, Network+, CASP or equivalent experience
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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MS-5002: Introduction to SQL Databases

 

Course Overview:

The introduction to SQL Databases training course is designed to train the learners on the fundamentals of database concepts. You will not only learn about the different types of databases, the languages and designs as well as describe important database concepts using SQL Server 2016. Anyone who is moving into a database role will benefit from taking this course.

 

Attendees to MS-5002: Introduction to SQL Databases will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 2 days

 

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TN-8155: HCISPP Preparation Seminar

 

Course Overview:

The HCISPP is the only certification that combines cybersecurity skills with privacy best practices and techniques. It demonstrates you have the knowledge and ability to implement, manage, and assess security and privacy controls to protect healthcare organizations using policies and procedures established by the cybersecurity experts at (ISC)2. TechNows HCISPP Certification Boot Camp is a comprehensive review of Healthcare cybersecurity with privacy best practices & industry best practices.

Attendees to TN-8155: HCISPP Certification Preparation Seminar will receive TechNow approved course materials and expert instruction..

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Strategically focus your preparation for HCISPP Certification
  • Cover a broad spectrum of topics in the 7 domains of the HCISPP Common Body of Knowledge (CBK)
  • Gain knowledge on the Healthcare industry including third party relationships and health data management concepts
  • Identify applicable regulations, compliance frameworks, privacy principles and policies to protect information security
  • Develop risk management methodology and identify control assessment procedures

Audience:

  • The HCISPP certification is ideal for security professionals responsible for safeguarding protected health information (PHI). Take this HCISPP training course to prepare to manage and implement security controls for healthcare information. HCISPPs are instrumental to a variety of job functions: Compliance Officer, Information Security Manager, Privacy Officer, Compliance Auditor, Risk Analyst, Medical Records Supervisor, IT Manager, Privacy & Security Consultants, and Health Information Manager.

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