TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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PM-242: Defining Agile Requirements with User Stories

Course Overview:

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Understand the Scrum Flow, the core components of the Scrum framework
Understand the scope of the Product Owner role in detail
Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
Understand the scope of the Scrum Master role at a high level
Understand the scope of the Scrum Development Team roles
Document the interactions between the user of a system and the system itself
Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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GSA Contract Information for TechNow

Basic Information:

Contract Number: GS-35F-0365L Period Covered: April 24, 2001 to April 23, 2021

Products and ordering information is in this Authorized FSS Information Technology Schedule. Price List’s are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal Supply Service’s Home Page via the Internet at GSA.gov.

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DoD 8570 Training in San Antonio, TX

DoD 8570 Training in San Antonio, TX.

TechNow has developed a proven training program that brings the skillset to the certification process. TechNow is a mobile testing center that can deliver D0D 8570 training and the certification in one week. Our intergrated DoD 8570 training in San Antonio, TX incorporates hands on skills with testing objectives that produces an incredibly high pass rate. To learn more about our DoD 8570 training program click here