Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
Windows Forensic Analysis is a hands-on course that covers digital forensics of the Microsoft Windows operating system. The collection and analysis of data tracking user based activity that can be used for internal purposes or legal litigation. TechNow has the student analyze many data images for various Windows operating systems, as current as Windows 8.1, Windows 10 in an environment that uses many Cloud technologies such as Office365, Skydrive, Sharepoint, Exchange Online, and Windows Phone.
This is not death by power point. The course is aligned with digital forensic investigators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Windows Forensic Analysis.
Attendees to TN-909: Windows Forensic Analysis will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Duration: 5 days
Course Objectives:
- Windows Operating System Components
- Core Forensic Principles
- Live Response and Triage-Based Acquisition Techniques
- Windows Image Mounting and Examination
- Memory, Pagefile, Filesystems
- Data and Metadata
- Profiling systems and users
- Tracking USB and BYOD
- Log and Registry Analysis
- User Communications
- Email Forensics
- Browser Forensics
- Reporting and Presentation
Course Prerequisites:
- Windows and Security Experience
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Here are our Microsoft Programming courses:
Course Overview:
The C-215: Introduction to C Programming course is a hands-on course providing a complete introduction to the ANSI C programming language, focusing on quickly developing the practical skills needed to create real-world solutions. Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.
Attendees to C-215: Introduction to C Programming will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 days
Course Objectives:
- What is C?
- Basics of Program Writing
- Style
- Basic Declarations & Expressions
- Arrays, Qualifiers & Reading Numbers
- Decision & Control Statements
- Programming Process
- More Controls Statements
- Variable Scope & Functions
- C Preprocessor
- Bit Operations
- Advanced Types
- Simple Pointers
- File Input/Output
- Debugging & Optimization
- Floating Point
Prerequisites:
Before attending this course, you should be able to use basic UNIX commands and have previous programming experience language, or have taken our Introduction to Computer Progamming class.
Comments
Latest comments from students
User: jangles1337
Instructor comments: Pretty knowledgeable on a number of things. Could have had a better in depth understanding of the material.
Facilities comments: Was a hotel so it was pretty noisy some times.
User: ldorsey
Instructor comments: Great guy full of knowledge