Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
07/20/2026 - 07/24/2026
08:00 -16:00
CT-205: A+ Certification Course
TechNow, Inc, San Antonio TX
10/26/2026 - 10/30/2026
08:00 -16:00
CT-205: A+ Certification Course
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

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User: whiggins29

Instructor comments: Very knowledgeable, very engaging.


User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.


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Course Description:

Artificial Intelligence Essentials (AIE) is a foundational AI literacy certification that builds practical understanding of AI and responsible use

The Artificial Intelligence Essentials (AIE) Course is designed to prepare learners for the newly Artificial Intelligence Essentials (AIE) exam. This hands-on program introduces professionals to core AI concepts, practical tools, and safe real-world applications. It equips learners to understand AI systems, use AI responsibly, and boost productivity across roles and industries

Participants will gain knowledge in understanding how AI systems work, where they are used, how they influence decision-making, and how they should be applied responsibly in everyday, professional, and organizational contexts. The course covers what AI is and what it is not, how data and models drive AI behavior, and how modern AI systems differ from traditional software. Learners develop the ability to interact effectively with AI tools, evaluate AI outputs with informed judgment, and apply responsible practices aligned with privacy, security, and global regulatory expectations.

By the end of the course, learners will be prepared to use AI confidently, safely, and productively while recognizing limitations, ethical risks, and broader societal impacts. It serves as a universal entry point before any technical, managerial, security, or governance specialization in AI.

Course Outline: 

01. Introduction to Artificial Intelligence

02. Everyday AI Tools and Use Cases

03. Building Blocks of AI

04. Prompt Crafting AI-Driven Interactions

05. AI Ethics and Responsible AI

Dates/Locations:

No Events

 

Course Overview:

TechNow’s TN-911: Cyber Threat Intelligence (CTI) Analysis and 800-172 Updates Seminar, is a one day seminar that covers the objectives of TechNow’s TN-905: Cyber Threat Intelligence Analysis five day course in a one day seminar format plus some other security enhancements of 800-172.  Upon request, this seminar can be presented in multi-day format based upon the depth of knowledge required. The NIST PUB 800-172 security enhancement update to 800-171 regarding 03.11.1 Risk Assessment, introduces the security enhancements of a Threat Awareness Program, Threat Hunting, and Predictive Cyber Analytics.  TN-911 distills the TN-905 CTI five day course and aligns it to assessing compliance with 800-172.  For the seminar, selected course labs are converted to demos, and the important points and outcomes of topics are presented. The TN-911 CTI Seminar discusses the applicability of the 800-172 security enhancements to the organization being assessed, and how to think about the the appropriate strength of the controls related to the organizations criticality of the information and the risk involved for contracted work with the DoD.

TechNow’s TN-911: Cyber Threat Intelligence Analysis Seminar addresses significant changes that have been made to SP 800-172 in transitioning to Revision 3, regarding new enhanced security requirements based on (1) the latest threat intelligence and (2) empirical data from cyber-attacks.  With the intent of addressing CUI that may be associated with a critical program or a high value asset.

Those programs and assets are potential targets for advanced persistent threat (APT).  Cyber Threat Intelligence supports the required functions of NIST 800-172 of Penetration Resistant Architecture (PRA), Damage Limiting Operations (DLO) and Cyber Resiliency (CRS).

Regarding 800-172 This seminar includes:

  • 3.2.1E Awareness Training (rev 3 – Advanced Literacy and  Awareness Training)
  • 3.11.6E Supply Chain Risk Management SCRM (rev 3 withdrawn, moved to other controls)
  • 3.11.7E SCRM Planning (rev 3 withdrawn, moved to other controls)
  • 3.12.1E Penetration Testing
  • 800-172, 3.11 Risk Assessment
    • 03.11.01E Threat Awareness Program
    • 03.11.02E Threat Hunting
    • 03.11.03E Predictive Cyber Analytics.

TN-911 CTI Seminar directly discusses 3.11 topics:

    03.11.01E Threat Awareness Program:

    Share threat information, including threat events of 03.11.01E is specifically covered as:

  • Create Indicators of Compromise (IOCs) using STIX
  • Understand a solution for collecting, storing, distributing and sharing cyber security indicators and threats about cyber security incidents analysis and malware analysis.
  • How to assess an environment to validate:
    • Support for day-to-day operations to share structured threat information efficiently.
    • Confirming the presence of curated, frequently updated feeds, and the automation of enrichment   workflow
    • Contextualization of intelligence with internal data to prioritize alerts and improve detection
    • Updated threat hunting based upon inbound Threat Intelligence

    03.11.02E Threat Hunting:

    Introduction to Threat Hunting practices to effectively search for indicators of compromise and to detect, track, and disrupt threats that evade existing controls.

  • How to assess an environment to validate:
  • A formalized process is being followed for Threat Hunting
    • Phases of trigger (incident or CTI), SIEM utilization, and response
  • Integration of machine learning to provide proactive, automated, and scalable Threat Hunting
  • Leveraging threat intelligence for proactive threat hunting by querying historical logs for indicators of compromise (IOCs) from feeds to identify:
  •  Dormant threats
  •  Advance Persistent Threats (APT)

    03.11.03E Predictive Cyber Analytics

    Introduction leveraging data, machine learning, and real-time analysis with automation to anticipate threats before they occur.

  • How to assess an environment to validate:
    • Data aggregation from network logs, user activities, system logs, and external threat intelligence feeds into a centralized platform like a SIEM
  • Use of machine learning algorithms to identify patterns, uncover correlations, and spot anomalies in real-time
  • Integration with incident response workflows
  • Staff skill competency level and integration into Predictive Cyber Analytics to mitigate advanced adversarial techniques against machine learning such as:
    • Attacks of Evasion, Poisoning, and Model Tampering
    • Utilization of exercises or Red Teaming to validate practices and effectiveness of Predictive Cyber Analytics.

    3.2.1E Awareness Training (rev 3 – Advanced Literacy and  Awareness Training)

  •       Validate that training addresses APT

    3.11.6E Supply Chain Risk Management SCRM (rev 3 withdrawn, moved to other controls)

      Validate cybersecurity supply chain risk management C-SCRM:

  • Cross-functional team responsible for supply chain risk management (SCRM) and C-SCRM
  • Validating standard risk management with respect to supply chain
    • FARM (Frame, Assess, Respond, and Monitor)
    • Tasks outlined in NIST Pub 800-161

    3.11.7E SCRM Planning (rev 3 withdrawn, moved to other controls)

  • This is discussed in topic 3.11.6E

    3.12.1E Penetration Testing

        Validate the organization is progressing through standardized Penetration Testing Protocols.

  • Evaluate Penetration Test reports for completeness and scope.

Attendees to TN-911: Cyber Threat Intelligence (CTI) Analysis and 800-172 Seminar will receive TechNow approved course materials and expert instruction.

Seminar Duration: 1 day (more upon request)

Seminar Objectives:

  • Learn to comprehend and develop complex scenarios
  • Identify and create intelligence requirements through practices such as threat modeling
  • Utilize threat modeling to drive intelligence handling and practices 
  • Breakdown tactical, operational, and strategic-level threat intelligence
  • Generate threat intelligence to detect, respond to, and defeat focused and targeted threats
  • How to collect adversary information creating better value CTI
  • How to filter and qualify external sources, mitigating low integrity intelligence
  • Create Indicators of Compromise (IOCs) in STIX
  • Move security maturity past IOCs into understanding and countering the behavioral tradecraft of threats
  • Breaking down threats mapped against their tradecraft to tweak IOCs
  • Establish structured analytical techniques to be successful in any security role
  • Learn and apply structured principles in support of CTI and how to communicate that to any security role.

Seminar Prerequisites:

 

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
08/17/2026 - 08/21/2026
08:00 -16:00
TN-825: Certified Information Security Manager (CISM) Seminar
TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026
08:00 -16:00
TN-825: Certified Information Security Manager (CISM) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Information Security Governance (24%)
  • Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
  • Information Risk Management (30%)
  • Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
  • Information Security Program Development and Management (27%)
  • Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
  • Information Security Incident Management (19%)
  • Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

Comments

Latest comments from students


User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!



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