PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
02/17/2026 - 02/20/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
05/26/2026 - 05/29/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
08/17/2026 - 08/20/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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TN-415: Computer Hacking Forensics Investigator (CHFI)

Course Overview:

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

The CHFI certification gives participants the necessary skills to perform an effective digital forensics investigation. CHRI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence

What’s Included:

5 days of instructor-led in classroom training
Detailed Labs for hands-on learning experience; approximately 50% of training is dedicated to labs
Hundreds of investigation tools including EnCase, Access Data FTL, & ProDiscover
Huge cache of evidence files for analysis including RAW, .dd images, video & audio files, MS Office files, systems files, etc.
CHFI Courseware
Exam Voucher
CHFI onsite exam scheduling

Course Objectives:

Establish threat intelligence and key learning points to support pro-active profiling and scenario modeling
Perform anti-forensic methods detection
Perform post-intrusion analysis of electronic and digital media to determine the who, where, what, when, and how the intrusion occurred
Extract and analyze of logs from various devices like proxy, firewall, IPS, IDS, Desktop, laptop, servers, SIM tool, router firewall, switches AD server, DHCP logs, Access Control Logs & conclude as part of investigation process
Identify & check the possible source/ incident origin
Recover deleted files and partitions in Windows, MAC OS X, and Linux
Conduct reverse engineering for known and suspected malware files
Collect data using forensic technology methods in accordance with evidence handling procedures, including collection of hard copy and electronic documents

Dates/Locations:

Date/Time	Event
03/23/2026 - 03/27/2026 08:00 -16:00	TN-415: Computer Hacking Forensics Investigator (CHFI) TechNow, Inc, San Antonio TX
06/29/2026 - 07/03/2026 08:00 -16:00	TN-415: Computer Hacking Forensics Investigator (CHFI) TechNow, Inc, San Antonio TX
09/28/2026 - 10/02/2026 08:00 -16:00	TN-415: Computer Hacking Forensics Investigator (CHFI) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

- Module 01. Computer Forensics in Today’s World
- Module 02. Computer Forensics Investigation Process
- Module 03. Understanding Hard Disks and File Systems
- Module 04. Data Acquisition and Duplication
- Module 05. Defeating Anti-forensics Techniques
- Module 06. Operating System Forensics (Windows, Mac, Linux)
- Module 07. Network Forensics
- Module 08. Investigating Web Attacks
- Module 09. Database Forensics
- Module 10. Cloud Forensics
- Module 10. Malware Forensics
- Module 11. Investigating Email Crimes
- Module 12. Investigating Email Crimes
- Module 13. Mobile Forensics
- Module 14. Forensics Report Writing and Presentation

Prerequisites:

- - 2+ years of proven information security work experience
  - Educational background with digital security specialization
Target Audience:
- - Law Enforcement
  - Defense & Military
  - E-Business Security
  - Systems Administrators
  - Legal Professionals
  - Banking & Insurance professionals
  - Government Agencies
  - IT Managers
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CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp

Course Overview:

This bootcamp is a customized course for Cloud Essentials+ and Cloud+ that leverages 8 days to provide greater value than just the delivery of two separate courses. The 8 days of instruction prepare the student for the CCSP course.

TechNow has Identified overlap and uses time saved to:

Introduce hands-on skills (Open Source and AWS)
Go more in-depth on theory using hands-on to reinforce concepts
Do exam prep with practice questions

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

This bootcamp helps prepare students for 2 certifications, CompTIA Clouds Essentials+ and CompTIA Cloud+. After this course students will also be prepared to continue their education by taking CL-315: CCSP – Certified Cloud Security Professional Preparation Seminar .

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ and CompTIA Cloud+ curriculum.

Attendees to CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 8 days

Course Objectives:

Learn the fundamental concepts of cloud computing
Learn the business aspects and impacts of cloud computing
Differentiate the types of cloud solutions and the adoptions measures for each
Identify the technical challenges and the mitigation measures involved in cloud computing
Identify the technical challenges and the mitigation measures involved in cloud computing
Identify the steps to successfully adopt cloud services
Identify the basic concepts of ITIL and describe how the ITIL framework is useful in the implementation of cloud computing in an organization
Identify the possible risks involved in cloud computing and the risk mitigation measures, and you will also identify the potential cost considerations for the implementation of cloud and its strategic benefits
Prepare to deploy cloud solutions
Deploy a pilot project
Test a pilot project deployment
Design a secure network for cloud deployment
Determine CPU and memory sizing for cloud deployments
Plan Identity and Access Management for cloud deployments
Analyze workload characteristics to ensure successful migration to the cloud
Secure systems to meet access requirements
Maintain cloud systems
Implement backup, restore, and business continuity measures
Analyze cloud systems for required performance
Analyze cloud systems for anomalies and growth forecasting
Troubleshoot deployment, capacity, automation, and orchestration issues
Troubleshoot connectivity issues
Troubleshoot security issues

Course Prerequisites:

Security+, Network+ or equivalent experience
Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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CT-225: Network+

Course Overview:

CT-225: Network+ is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. The course also helps to prepare students for three popular certification examinations: CompTIA Network+, Microsoft Networking Essentials, and Novell Networking Technologies.

Attendees to CT-225: Network+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
02/02/2026 - 02/06/2026 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX
05/04/2026 - 05/08/2026 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX
08/03/2026 - 08/07/2026 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX
11/02/2026 - 11/06/2026 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX

Duration 5 days

Course Objectives:

Identify basic network theory concepts and major network communications methods
Describe bounded network media
Describe unbounded network media
Identify the major types of network implementations
Identify TCP/IP addressing and data delivery methods
Analyze routing and switching technologies
Identify the components of a TCP/IP implementation
Analyze network security
Implement network security
Identify the components of a WAN implementation
Identify the components used in cloud computing and virtualization
Identify the components of a remote network implementation
Manage networks
Troubleshoot network issues

Prerequisites:

A+ Certification Course is recommended

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User: hanbri9

Instructor comments: Great instructor.

Facilities comments: BEST HOTEL!!!!!!! AMAZING LOCATION, GOOD FOOD, NICE SPACE. The location of the hotel is what is almost the best about it. Driving up hwy 10 in the morning is absolutely awful.

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
01/20/2026 - 01/23/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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