Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This course explores the VMware Infrastructure, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments. Extensive hands-on labs provide for a rich student experience.
Attendees to VM-315: VMware Infrastructure: Install, Configure, and Manage will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time |
Event |
03/16/2026 - 03/20/2026
08:00 -16:00
|
VM-315: VMware Infrastructure: Install, Configure, and Manage
TechNow, Inc, San Antonio TX
|
06/22/2026 - 06/26/2026
08:00 -16:00
|
VM-315: VMware Infrastructure: Install, Configure, and Manage
TechNow, Inc, San Antonio TX
|
09/28/2026 - 10/02/2026
08:00 -16:00
|
VM-315: VMware Infrastructure: Install, Configure, and Manage
TechNow, Inc, San Antonio TX
|
Duration: 5 Days
Course Objectives:
- Virtual Infrastructure Overview
- ESX and ESXi Server Installation
- Configuration of Networking, Scalability and Security
- Storage
- Install and Configure vCenter Server and Components
- Creation, Deployment, Management, and Migration of Virtual Machines
- Utilize vCenter Server for Resource Management
- Utilize vCenter Server for Virtual Machine Access Control and User Managment
- Use vCenter Server to increase scalability
- Monitoring Your Environment
- Data & Availability Protection Troubleshooting
-
Use VMware vCenter Update Manager to apply ESXi patches
-
Use vCenter Server to manage vMotion, HA, DRS and data protection.
Prerequisites:
- To ensure your success, system administration experience on Microsoft or Linux operating systems is required.
Comments
Latest comments from students
User: wolfdenise
Instructor comments: The instructor was nice and kept us entertained while providing instruction.
Facilities comments: The facility was nice, clean and easy to get to.
User: asteeves@aol.com
Instructor comments: knowledgeable but can get off subject at times
Facilities comments: good
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Course Overview:
In this course-currently the only offering in the market devoted to Group Policy training-you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and learn to control and manage computer systems and domain users running Windows Server and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks.
Attendees to TN-5455: Managing Windows Environments with Group Policy will receive TechNow approved course materials and expert instruction.
Date/Locations:
Course Duration: 5 days
Course Objectives:
- Features and functions of Group Policy
- Use Group Policy management tools to manage security policies
- Design a Group Policy infrastructure
- Group Policy processing architecture
- Back up, restore, import, and copy Group Policy Objects through the Group Policy
- Management Console
- Use Windows PowerShell to manage Group Policy
- Implement security using Group Policy
- Configure the desktop environment with Group Policy
- Configure roaming profiles and Folder Redirection
- Assign and publish software packages
- Implement AppLocker and software restriction policies
- Create and deploy Administrative Templates
- Configure Group Policy preferences
Course Prerequisites:
- Experience with the Microsoft Windows Server 2008/12 environments and a fundamental understanding of Active Directory
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TechNow Provides Integrated Solutions
TechNow delivers enterprise hardware, software, and consulting that implements technologies in the areas of virtualization, IP telephony, open source systems, or security. If your company is interested in the benefits of cost effective and secure hardware, software and consulting solutions, please contact us for further information.
TechNow Virtualization Solutions: TechNow delivers virtualization solutions in several virtualization stacks: Microsoft HyperV, Oracle VM, and VMware. TechNow integrates open system RAID NAS storage solutions that enable high availability solutions for all stacks. High performance I/O is critical to virtualized solutions and TechNow delivers the hardware, software, and consulting to make that happen. Mission critical environment and optimized for be both scalable and secure. If you are interested in purchasing a virtualization solution please contact TechNow to setup an appointed to discuss your requirements.
TechNow VoIP Solutions: TechNow delivers VoIP affordable solutions utilizing SIP and integrating desktop softphones, physical handset phones, iPad/iPod clients, cell phones, web status, email, voicemail, extisting landlines, and VoIP SIP Trunks. There are many marketing terms for highly integrated solutions, the term our product is "Great". If you are interested in purchasing a VoIP solution please contact TechNow to setup an appointed to discuss your requirements.
TechNow Security Solutions: TechNow delivers security solutions that are enterprise centric. As organizations grapple with managing security in their infrastructure, TechNow can architect, deliver, and implement hardware, software, and consulting required to insure a responsive and integrated approach to infastructure security.
Course Overview:
A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs to secure Windows systems. Lecture and labs start with quick review of Active Directory and group policy to enforce security mechanisms within the Windows architecture. Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. PowerShell is made for SecOps/DevOps automation and students will learn to write PowerShell scripts to automate security operations and Desired State Configuration (DSC). The course concludes with exercising real attack strategies to demonstrate the effectives of properly securing your host.
Attendees to TN-969: Windows Security Administrator course will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 5 days
Course Objectives:
- Active Directory and BloodHound
- Security Controls
- PKI
- Encryption
- Wireless & Network Security and Hardening DNS
- 802.1x and Endpoint Protection
- Firewalls and VPN
- PowerShell Scripting
- JEA, DSC, Enterprise Security with PowerShell
- Windows Attack Strategies
Prerequisites:
- Security+
- Windows System Administration Skills
Comments
Latest comments from students
User: bbrabender
Instructor comments: Instructor was very knowledgeable and help more inexperienced users with concepts as well explaining in a way that can be understood.
Facilities comments: N/A
User: dale.r.anderson
Instructor comments: Instructor was well knowlegeable accross alot of domains.
Facilities comments: Pretty good
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