TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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CT-325: Security+

 

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.  Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

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Dates/Locations:

Date/Time Event
12/15/2025 - 12/19/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
02/09/2026 - 02/13/2026
08:00 -16:00 		CT-325: Security+
TechNow – San Antonio, TX, San Antonio TX
04/13/2026 - 04/17/2026
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
07/06/2026 - 07/10/2026
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
09/21/2026 - 09/25/2026
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Compare and contrast attacks
  • Compare and contrast security controls
  • Use security assessment tools
  • Explain basic cryptography concepts
  • Implement a public key infrastructure
  • Implement identity and access management controls
  • Manage access services and accounts
  • Implement a secure network architecture
  • Install and configure security appliances
  • Install and configure wireless and physical access security
  • Deploy secure host, mobile, and embedded systems
  • Implement secure network access protocols
  • Implement secure network applications
  • Explain risk management and disaster recovery concepts
  • Describe secure application development concepts
  • Explain organizational security concepts

Prerequisites:

  • CompTIA A+ and Network+ certifications, or equivalent knowledge.
  • Windows 7/8/10 and Server 2008/2012/2016 experience required.
  • Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

 

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PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205)

  

 

Course Overview: PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) Training Class is a two-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. Students also will be instructed on the basics of implementing and managing GlobalProtect™ and active/ active high availability. Students will gain an in-depth knowledge of how to optimize their visibility and control of applications, users, and content.  This course prepares the student for Palo Alto Networks Certified Network Security Engineer (PCNSE).  Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

This course sets up the foundation for the three day course PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311). The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.  Attendees to the PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall.  Students also will be instructed on the basics of implementing and managing GlobalProtect™ and active/ active high availability. Students will gain an in-depth knowledge of how to optimize their visibility and control of applications, users, and content.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Advanced Interface
    • Configuration
    • Advanced NAT
    • Policy-Based
    • Forwarding
    • Routing Protocols (OSPF)
  • Mod 2: App-ID™ –
    • Custom Applications
    • Defining New Application Signatures
    • Application Override
  • Mod 3: Advanced Content-ID™
    • Custom Threat Signatures
    • Data Filtering
    • DoS Protection
    • Botnet Report
  • Mod 4: Advanced User-ID™
    • Terminal Server Agent
    • Captive Portal
    • XML API

Day 2

  • Mod 5: Quality of Service
    • Configuring Quality of Service
  • Mod 6: GlobalProtect™
    • Implementation of GlobalProtect
    • Install and Configure Portal, Gateway, and Agents
  • Mod 7: Monitoring and Reporting
    • Log Forwarding
    • SNMP
    • Reporting
  • Mod 8: Active/Active High Availability
    • Configuring Active/Active HA

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance

 

Course Overview:

Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable sill that will help you protect your organization’s data- and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. With a CIPM and CIPP/E combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready  

What’s Included:

  • Authorized courseware
  • Exam voucher
  • IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology-regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Manager (CIPM) certification program.

Attendees to PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

 

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Dates/Locations:

No Events

Duration: 2 Days

Course Content:

  • Module 1: Introduction to Privacy Program Management
  • Module 2: Privacy Governance
  • Module 3: Applicable Laws and Regulations
  • Module 4: Data Assessments
  • Module 5: Policies
  • Module 6: Data Subjects’ Rights
  • Module 7: Training and Awareness
  • Module 8: Protecting Personal Information
  • Module 9: Data Breach Incident Plans
  • Module 10: Measuring, Monitoring and Auditing Program Performance

 

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Managers, Auditors, Legal Compliance Officers, Security Manager, Information Managers, Anyone who uses processes and maintains personal data

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