TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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L-395: Accelerated Linux Administration and Utilities

Course Overview:

This course is extremely fast paced and for students that have already had UNIX or Linux training, or have not worked with Linux in several months or years. This is NOT a course for students new to Linux and assumes the student requires a refresher before progressing through high end security courses that require dexterity on Linux. RedHat and Ubuntu, VMware Virtual Machines, and BackTrack are used for the instruction of this course. The student will acquire the skills to easily navigate the advanced VMware training environment and will be able to create scripts to manipulate and manage Linux. The ulimate goals of the skills of this course is to provide the student the ability to automate through scripting BackTrack tools for offensive security, forensics, and defense.

Attendees to L-395: Accelerated Linux Administration and Utilities will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Day 1 and 2: Unix Review and Unix Utilities

Linux File System Archictecure and In-Depth discussion of Hard and Soft Links
Linux File, Directory, and Permissions Management
Linux archives using tar and zip
Interacting with BASH
Review of Common Linux commands
Sorting files by line or field
Regular Expressions (meta character) with grep commands to locate specific lines in files
Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
Miscellaneous commands Tr, sort, cut, past, pr -Lab
Performing non-interactive editing tasks with the sed command
Writing simple sed scripts to perform complex editing tasks
Using awk variables & arrays to sort data
Employing awk programs to manipulate numeric & textual data
Performing formatted printing in awk
Writing simple awk programs to write reports from data files
Using built-in awk functions & defining new functions
Write awk programs that make decisions based on numeric or string comparisons (branches & loops)

Day 3 – Intro to Programming / Shell Scripting

Shell Review
Shell Interpretation of Quotes & Backslash
The Bash Shell
Shell's combined with UNIX utilities
Programming Basics
Data Constructs
Programming Looping
Your Environment
More on Parameters

Day 4 and 5 – Security Fundamentals, Linux Administration

System Configuration / Kernel overview
System Maintenance / Disk and file admin
Using utilities for process control, locating files & automating maintenance tasks
System Startup / Boot Process – LILO & GRUB Configuration
Managing the Linux file system
Customization of setup files
Run Levels
Network Services / Configuration
User Management Monitoring, accessing & restricting root system access
Administration Tools
Process Control
Client side components of NFS, Samba, NTP, NIS
Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.

Prerequisites:

Prior UNIX/Linux experience or training

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User: mikenaya

Instructor comments: As usual, Dave was excellent and the content was very relevant to our line of work.

Facilities comments: The hotel facilities met our basic needs but it was awkward having a bathroom so close. I can't wait for the new facility to open.

User: fquinene

Instructor comments: Instructor was super knowledgeable and helped me tie in a lot of information from other OS and processes.

Facilities comments: Facility was fine

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VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack

Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented. The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Understand the common terms and definitions of cloud computing.
Understand the business benefits and business considerations of cloud computing.
Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
Understand the impact and changes of cloud computing on IT service management.
Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
Design a network infrastructure optimized for vCloud.
Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
Understand the business benefits and business considerations of cloud computing.
Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
Understand the impact and changes of cloud computing on IT service management.
Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
Design a network infrastructure optimized for vCloud.
Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
Design a vCenter Chargeback implementation.

Course Prerequisites:

VM-315 or equivalent experience.
Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp

Course Overview:

This bootcamp is a customized course for Cloud Essentials+ and Cloud+ that leverages 8 days to provide greater value than just the delivery of two separate courses. The 8 days of instruction prepare the student for the CCSP course.

TechNow has Identified overlap and uses time saved to:

Introduce hands-on skills (Open Source and AWS)
Go more in-depth on theory using hands-on to reinforce concepts
Do exam prep with practice questions

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

This bootcamp helps prepare students for 2 certifications, CompTIA Clouds Essentials+ and CompTIA Cloud+. After this course students will also be prepared to continue their education by taking CL-315: CCSP – Certified Cloud Security Professional Preparation Seminar .

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ and CompTIA Cloud+ curriculum.

Attendees to CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 8 days

Course Objectives:

Learn the fundamental concepts of cloud computing
Learn the business aspects and impacts of cloud computing
Differentiate the types of cloud solutions and the adoptions measures for each
Identify the technical challenges and the mitigation measures involved in cloud computing
Identify the technical challenges and the mitigation measures involved in cloud computing
Identify the steps to successfully adopt cloud services
Identify the basic concepts of ITIL and describe how the ITIL framework is useful in the implementation of cloud computing in an organization
Identify the possible risks involved in cloud computing and the risk mitigation measures, and you will also identify the potential cost considerations for the implementation of cloud and its strategic benefits
Prepare to deploy cloud solutions
Deploy a pilot project
Test a pilot project deployment
Design a secure network for cloud deployment
Determine CPU and memory sizing for cloud deployments
Plan Identity and Access Management for cloud deployments
Analyze workload characteristics to ensure successful migration to the cloud
Secure systems to meet access requirements
Maintain cloud systems
Implement backup, restore, and business continuity measures
Analyze cloud systems for required performance
Analyze cloud systems for anomalies and growth forecasting
Troubleshoot deployment, capacity, automation, and orchestration issues
Troubleshoot connectivity issues
Troubleshoot security issues

Course Prerequisites:

Security+, Network+ or equivalent experience
Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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