Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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    Course Overview:

    This concentration was developed in conjunction with the U.S. National Security Agency (NSA) providing an invaluable tool for any systems security engineering professional. CISSP®-ISSEP is the guide for incorporating security into projects, applications, business processes, and all information systems. Security professionals are hungry for workable methodologies and best practices that can be used to integrate security into all facets of business operations. The SSE model taught in the IATF portion of the course is a guiding light in the field of information security and the incorporation of security into all information systems.

    Attendees to TN-812: Information Systems Secuirty Engineering Professional (ISSEP) will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

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    Duration: 5 Days

    Course Objectives:

    • Systems Security Engineering
    • Certification and Accreditation
    • Technical Management
    • U.S. Government Information Assurance Governance

    Prerequisites:

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    User: fsarisen

    Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.


    User: storoy30

    Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.


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    Course Overview:

    This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

    Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
    • Troubleshoot startup issues and operating system services on a Windows 11 PC
    • Perform system recovery
    • Resolve issues related to hardware devices and device drivers
    • Administer Windows 11 devices
    • Troubleshoot issues related to network connectivity
    • Configure Windows 11 devices by using Group Policy
    • Configure and troubleshoot user settings
    • Configure and troubleshoot resource access
    • Implement remote connectivity
    • Deploy and troubleshoot applications
    • Maintain Windows 11 devices

     

     Prerequisites: 

    • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
    • Microsoft Active Directory Domain Services (AD DS) principles.
    • Understanding of the Public Key Infrastructure (PKI) components.
    • Windows Server fundamentals.

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