IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/07/2026 - 04/10/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010 & 2013

Course Overview:

TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.

Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduction to SharePoint 2010/2013 Development Platform
Using SharePoint 2010/2013 Developer Tools
Developing SharePoint 2010/2013 Web Parts
Working with SharePoint Objects on the Server
Creating Event Receivers and Application Settings
Developing Solutions by Using Business Connectivity Services
Developing SharePoint 2010/2013 Workflows
Working with Client-based APIs for SharePoint 2010/2013
Developing Interactive User Interfaces
Developing Silverlight Applications for SharePoint
Developing Sandboxed Solutions
Working with SharePoint Server Profiles and Taxonomy APIs
Developing Content Management Solutions

Prerequisites:

An understanding of the problem-solving techniques that apply to software development
Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
- Lists
- Documents and Libraries
- Personalizing an SP Page/Site
- Using MySites
- Using SharePoint Designer

Comments

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User: kelleyd10

Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions. Clay's teaching style is greatly appreciated.

Facilities comments: Were good

User: dennij

Instructor comments: Very professional and knowledgeable. Available before and after class.

Facilities comments: Location was nice but too far from Lackland.

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CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration

Course Overview:

Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture. Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang. Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

Course Objectives:

Learn about Containers, Docker, Kubernetes, and OpenShift architecture
Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
Tie together awareness of various DoD Cloud offerings and their relationships
Create containerized services
Manage containers and container images
Deploy multi-container applications
Install an OpenShift cluster
Configure and manage masters and nodes
Secure OpenShift
Control access to resources on OpenShift
Monitor and collect metrics on OpenShift
Deploy applications on OpenShift using source-to-image (S2I)
Manage storage on OpenShift

Course Outline:

Getting started with container technology
Creating containerized services
Managing containers
Managing container images
Creating custom container images
Deploying containerized applications on OpenShift
Deploying multi-container applications
Troubleshooting containerized applications
Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
Introducing Red Hat OpenShift Container Platform
Installing OpenShift Container Platform
Describing and exploring OpenShift networking concepts
Executing commands
Controlling access to OpenShift resources
Allocating persistent storage
Managing application deployments
Installing and configuring the metrics subsystem
Managing and monitoring OpenShift Container Platform

Dates/Locations:

Date/Time	Event
03/23/2026 - 03/27/2026 08:00 -16:00	CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration ,
03/23/2026 - 03/27/2026 08:00 -16:00	CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration ,

Duration: 5 Days

Prerequisites:

Ability to use a Linux® terminal session and issue operating system commands
Good foundation in Linux
Experience with web application architectures and their corresponding technologies

Target Audience:

Developers who wish to containerize software applications
Administrators who are new to container technology and container orchestration
Architects who are considering using container technologies in software architectures
System administrators
System architects
Architects and developers who want to install and configure OpenShift Container Platform
Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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TN-565: Nessus Vulnerability & Compliance Auditing

Course Overview:

This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.

This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduction to Nessus and Vulnerability Scanning
Nessus Installation and Administration
Basic Nessus Scan Operation
Nessus Scan Configuration and Policy Creation
Vulnerability Analysis and Reporting with Nessus
Advanced Scan Configuration and Policy Creation
Introduction to Compliance and Auditing
Nessus Auditing Features
Windows System Auditing
Unix System Auditing
Cisco IOS Auditing
Nessus Database Auditing
Nessus Content Auditing
Auditing to Industry Guidelines
Auditing to Federal Guidelines

Prerequisites:

Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.

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TN-525: Certified Penetration Testing Professional (CPENT)

Course Overview:

A rigorous Pen Testing program that, unlike contemporary Pen Testing courses, teaches you how to perform an effective penetration test across filtered networks. The course requires you to Pen Test IoT systems, OT systems, builds on your ability to write your own exploits, build your own tools, conduct advanced binaries exploitation, double pivot to access hidden networks, and various technologies.

What’s Included:

- EC-Council official E-Courseware
- EC-Council official Certificate of Attendance
- EC-Council iLabs with access for 6 months
- EC-Council CPENT Range access
- CEH Exam Voucher
Dates/Locations:

No Events

Duration: 5 days

Course Content:
- - Module 01. Introduction to Penetration Testing
  - Module 02. Penetration Testing Scoping and Engagement
  - Module 03. Open Source Intelligence (OSINT)
  - Module 04. Social Engineering Penetration Testing
  - Module 05. Network Penetration Testing – External
  - Module 06. Network Penetration Testing – Internal
  - Module 07. Network Penetration Testing – Perimeter Devices
  - Module 08. Web Application Penetration Testing
  - Module 09. Wireless Penetration Testing
  - Module 10. IoT Penetration Testing
  - Module 11. OT/SCADA Penetration Testing
  - Module 12. Cloud Penetration Testing
  - Module 13. Binary Analysis and Exploitation
  - Module 14. Report Writing and Post Testing Actions
Prerequisites:
- - - Pass the CEH exam
    - Pass the CND exam
Target Audience:

Penetration Testers, Ethical Hackers, Information Security Consultants/ Testers/ Analysts/ Engineers, Network Server Administrators, Firewall & System Administrators, Risk Assessment Professionals

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