- PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)
- PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205)
- PA-215: Palo Alto Networks Firewall Essentials FastTrack
- PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)
- PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)
- PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)
Course Overview:
This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.
Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Overview of Business Analysis Workshop
- Eliciting Project Workshop
- Case Study
- Analyzing Requirements and Writing Case Studies
- Case Study
Prerequisites:
- None
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Date/Time | Event |
---|---|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This hands-on training course builds your skills in the VMware ViewTM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinAppTM. Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.
Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.
At the end of this course, you should understand the features and operations of View and be able to:
- Install and configure View components
- Create and manage dedicated and floating desktop pools
- Deploy and manage linked-clone virtual desktops
- Configure and manage desktops that run in local mode
- Configure secure access to desktops through a public network
- Use ThinApp to package applications
Date/Locations:
Duration: 5 days
Course Objectives:
- Module 1: Course Introduction
- Module 2: Introduction to VMware View
- Module 3: View Connection Server
- Module 4: View Desktops
- Module 5: View Client Options
- Module 6: View Administratory
- Module 7: Configuring and Managing Linked Clones
- Module 8: Local-Mode Desktops
- Module 9: Command-Line Tools and Backup Options
- Module 10: Managing VMware View Security
- Module 11: View Manager Performance and Scalability
- Module 12: VMware® ThinAppTM
Prerequisites:
- VM-315: VMware Infrastructure: Install, Configure and Manage
- Experience in Microsoft Windows Active Directory Administration
- Experience with VMware vSphereTM
- Before attending the course, students must be able to perform the following tasks:
- Create a template in VMware vCenterTM Server and deploy a virtual machine from it
- Modify a template customization file
- Open a virtual machine console in vCenter Server and access the guest operating system
- Configure Active Directory services
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