N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications.  In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP.   Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations.  Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny.  Other protocols such as Nortel's UNIStim will be addressed.  As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures.   Various open source tools including those in BackTrack are used for VoIP attacks.  A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • VoIP Architecture
  • VoIP Signaling and media protocols
  • Common VoIP authentication mechanisms
  • Common VoIP encryption techniques
  • VoIP protocol analysis with Wireshark
  • Maintaining QoS while mitigating DoS
  • VoXML, XML, and application integration security
  • Converged network security design and implementation
  • Impact of NAT and firewalls
  • SIP, H.323, and MGCP vulnerabilities
  • VPN, IPsec and SRTP to secure VoIP services
  • Penetration testing with open source tools
  • Attacks for Eavesdropping, call redirection, and DoS
  • Design of hacked firmware virtualization layer
  • Concise lockdown steps for network hardware and VoIP

Prerequisites:

  • This is an advanced Information Security Course which requires basic Windows & UNIX competency
  • Certification or 2 years of experience in these operating systems is highly recommended
  • As well as an understanding of TCP/IP

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PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)

  

 

Course Overview:  PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course.  Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.  Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network.  Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.  The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Overview
    • Panorama Solution
    • Deployment Design
  • Mod 2: Initial Configuration
    • Interface Configuration
    • Setup Configurations
    • Device Deployment
    • Configuration Management
  • Mod 3: Templates
    • Templates Overview
    • Common Organization
    • Strategies
    • Configuring Templates
  • Mod 4: Device Groups
    • Device Groups
    • Objects
    • Policies
    • Device Group Commit

 

Day 2

  • Mod 5: Administration
    • Admin Roles and Access
    • Control
    • Commit Procedure
  • Mod 6: Logging and
    • Reporting
    • Logging
    • Application Command
    • Center
    • App-Scope
    • Correlation Objects
    • Reports
  • Mod 7: Log Collectors
    • Plan a Log Collection
    • Deployment
    • Distributed Data Collection
    • Log Deployment
    • Configure Dedicated Log
    • Collector
    • Managed Collector Groups
  • Mod 8: Business Continuity
    • Panorama High Availability
    • Collector Group
    • Redundancy
    • Export Configuration
    • Disk Installation

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential.  PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
11/17/2025 - 11/19/2025
08:00 -16:00 		PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

  • Agile Principles and Mindset
  • Value-driven delivery
  • Stakeholder engagement
  • Team performance
  • Adaptive planning
  • Problem detection and Resolution
  • Continuous Improvement

Prerequisites:

  • Secondary degree
  • 21 contact hours of training in agile practices
  • 12 months of general project experience within the last 5 years. A current PMP® or PgMP® will satisfy this requirement but is not required to apply for the PMI-ACP
  • 8 months of agile project experience within the last 3 years

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CL-415: AWS System Operations

Course Overview:

AWS System Operations begins with a one day  introduction to AWS products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

The AWS course continues to flow with teaching those in a Systems Administrator or Developer Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems.

To continue to learn more about AWS, TechNow has the following course:

CL-425: AWS Security Operations and Architecture 

Attendees to CL-415: AWS System Operations will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
This course is intended for:
• System Administrators
• Software Developers, especially those in a Developer Operations (DevOps) role

DoD 8140: Not Mandated

Course Prerequisites:
We recommend that attendees of this course have the following prerequisites:
• Background in either software development or systems administration
• Some experience with maintaining operating systems at the command line (shell scripting in Linux environments, cmd or PowerShell in Windows)
• Basic knowledge of networking protocols (TCP/IP, HTTP)

Course Objectives:
This course is designed to teach you how to:
• Understand basic data center design concepts.
• Recognize terminology and concepts as they relate to the AWS platform and navigate the AWS Management Console.
• Understand the foundational infrastructure services, including Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Amazon Elastic Block Store (EBS), Amazon Simple Storage Service (S3), Auto Scaling, and Elastic Load Balancing (ELB).
• Understand the security measures AWS provides and key concepts of AWS Identity and Access Management (IAM).
• Understand AWS database services, including Amazon DynamoDB and Amazon Relational Database Service (RDS).
• Understand AWS management tools, including Amazon CloudWatch and AWS Trusted Advisor.
• Use standard AWS infrastructure features such as Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Elastic Load Balancing, and Auto Scaling from the command line
• Use AWS CloudFormation and other automation technologies to produce stacks of AWS resources that can be deployed in an automated, repeatable fashion
• Build functioning virtual private networks with Amazon VPC from the ground up using the AWS Management Console
• Deploy Amazon EC2 instances using command line calls and troubleshoot the most common problems with instances
• Monitor the health of Amazon EC2 instances and other AWS services
• Manage user identity, AWS permissions, and security in the cloud
• Manage resource consumption in an AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
• Select and implement the best strategy for creating reusable Amazon EC2 instances
• Configure a set of Amazon EC2 instances that launch behind a load balancer, with the system scaling up and down in response to demand
• Edit and troubleshoot a basic AWS CloudFormation stack definition

Dates/Locations:

No Events

Course Outline:

Day 1

• Introduction and History of AWS
• AWS Infrastructure: Compute, Storage, and Networking
• AWS Security, Identity, and Access Management
• AWS Databases
• AWS Management Tools

Day 2
• System Operations on AWS Overview
• Networking in the Cloud
• Computing in the Cloud
Day 3
• Storage and Archiving in the Cloud
• Monitoring in the Cloud
• Managing Resource Consumption in the Cloud
Day 4
• Configuration Management in the Cloud
• Creating Scalable Deployments in the Cloud
• Creating Automated and Repeatable Deployments
Day 5
Full Day Lab
• Select the appropriate AWS service based on compute, data, or security requirements
• Execute steps required to provision cloud resources for selected deployment
• Identify and implement data protection, encryption, and capacity planning
• Implement and manage security policies, access controls, and role
• Implement Automation

 

Next/Related Courses:

 

 

TN-822: Certified Information Systems Auditor (CISA) Seminar

Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
10/06/2025 - 10/10/2025
08:00 -16:00 		TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Information Systems Auditing Process (18%)
    • Providing industry-standard audit services to assist organizations in protecting and controlling information systems, Domain-1 affirms your credibility to offer conclusions on the state of an organization’s IS/IT security, risk and control solutions.
  • Governance & Management of IT (18%)
    • This domain confirms to stakeholders your abilities to identify critical issues and recommend enterprise-specific practices to support and safeguard the governance of information and related technologies.
  • Information Systems Acquisition, Development & Implementation  (12%)
    • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.
  • Information Systems Operation & Business Resilience (26%)
    • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.s.
  • Protection of Information Assets  (26%)
    • Cybersecurity now touches virtually every information systems role, and understanding its principles, best practices and pitfalls is a major focus within Domain 5.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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Latest comments from students

User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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