N-515: Implementing Cisco Enterprise Wireless Networks (ENWLSI)

Course Overview:

The Implementing Cisco Enterprise Wireless Networks (ENWLSI) course gives you the knowledge and skills needed to create a secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and fortify a wireless network infrastructure using Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.

Attendees to N-515: Implementing Cisco Enterprise Wireless Network (ENWLSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-430 Implementing Cisco Enterprise Wireless Networks (ENWLSI) exam, which is part of the CCNP® Enterprise certification and the Cisco Certified Specialist – Enterprise Wireless Implementation certification.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Implement network settings to provide a secure wireless network infrastructure
  • Implement a secure wireless client and troubleshoot wireless client connectivity issues
  • Implement and troubleshoot QoS in wireless networks
  • Implement and troubleshoot advanced capabilities in wireless network services

Prerequisites:

 

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Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

  • Name
  • Mailing or billing address
  • Telephone or mobile phone number
  • Email address
  • Course enrollment information
  • Student account information
  • Course progress and quiz activity
  • Information necessary to process course registration and payment
  • Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

  • Registering students for courses
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  • Providing access to course materials and quizzes
  • Communicating course schedules and changes
  • Sending course reminders and administrative notifications
  • Communicating logistical information necessary for a course
  • Communicating urgent or emergency information related to the delivery of a course
  • Responding to student questions and requests
  • Administering payments and registrations
  • Maintaining records necessary to operate our business and educational programs
  • Providing technical support for our student platform
  • Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?”  This is to initiate automated communications.  Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”.  If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”.  Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns.  Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

  • Student account notifications
  • Course enrollment or welcome notifications
  • Course reminders
  • Class schedule information
  • Schedule changes
  • Class cancellations
  • Location or logistical information
  • Instructor or course-related administrative notifications
  • Urgent or emergency information related to the delivery of a course
  • Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers  to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

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  • Student-platform
  • Email
  • Information technology and security
  • Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery.   A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

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  • Course enrollment
  • Quiz and assessment activity
  • Course progress
  • Account settings
  • Communication preferences
  • SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

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We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

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PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)

  

 

Course Overview: PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Class is a three-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. This course prepares the student for the Palo Alto Networks Accredited Configuration Engineer (ACE) and progress to the Palo Alto Networks Certified Network Security Engineer (PCNSE).  Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

This course sets up the foundation for the two day course PA-212: Palo Alto Networks Firewall Configure Extended Features. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Course will receive TechNow approved course materials and expert instruction.

TechNow PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) immediately follows this course in the schedule so that you can take both courses in the same week.  We also offer a discount for attending both classes in the same week!!

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1 – Platforms and Architecture
    • Single-Pass Architecture
    • Flow Logic
  • Module 2 – Initial Configuration
    • Initial Access to the System
    • Configuration Management
    • Licensing and Software Updates
    • Account Administration
  • Mod 3: Basic Interface Configuration
    • Security Zones
      Layer 2, Layer 3, Virtual Wire, and Tap
    • Subinterfaces
    • DHCP
    • Virtual Routers
  • Mod 4: Security and NAT Policies
    • Security Policy Configuration
    • Policy Administration
    • NAT (source and destination)

Day 2

  • Mod 5: Basic App-ID™
    • App-ID Overview
    • Application Groups and Filters
  • Mod 6: Basic Content-ID™
    • Antivirus
    • Anti-spyware
    • Vulnerability
    • URL Filtering
  • Mod 7: File Blocking and WildFire™
    • File Blocking
    • WildFire
  • Mod 8: Decryption
    • Certificate Management
    • Outbound SSL Decryption
    • Inbound SSL Decryption

       

       
Day 3

  • Mod 9: Basic User-ID™
    • Enumerating Users
    • Mapping Users to IP Addresses
    • User-ID Agent
  • Mod 10: Site-to-Site VPNs
    • IPSec Tunnels
  • Mod 11: Management and Reporting
    • Dashboard
    • Basic Logging
    • Basic Reports
    • Panorama
  • Mod 12: Active/Passive High
    • Availability
    • Configuring Active/Passive HA

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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RH-305:Red Hat System Administration III: Linux Automation with Ansible

Course Overview:

Red Hat System Administration: Linux Automation with Ansible is designed for Linux administrators and developers who need to automate repeatable and error-prone steps for system provisioning, configuration, application deployment, and orchestration.  TechNow’s  Ansible course facilitates the dynamic IT infrastructure through automation.

This course also supports DevOps practices through Ansible playbooks automating workflows.  TechNow has operated Automated Unix and Linux environment for over 35 years and brings this field experience to the classroom utilizing ansible and discussing its impact on: Infrastructure (Linux, Windows, network devices), Cloud automation (AWS and Azure), Application deployment, Security & compliance, and CI/CD pipelines.

This course also ties in nicely with the TechNow course CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration which provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1).

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • An introduction to Ansible
  • Install and configure Ansible development tools in VS Code and configure Ansible setting
  • Create and update inventories of managed hosts and manage connections to them
  • Automate administration tasks with Ansible Playbooks
  • Write effective playbooks at scale
  • Protect sensitive data used by Ansible Automation Platform with Ansible Vault
  • Reuse code and simplify playbook development with Ansible Roles and Ansible Content Collections
  • Developing Automation Content: Variables, Task Control, Deploying Files
  • Developing Automation Content at Scale
  • Reusing Code with Ansible Roles and Content Collections
  • Automate Linux Administration Tasks

Prerequisites:

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TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies

 

Course Overview:

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objective:

    • To provide management an overview of what it takes to stand up a SOC.

Prerequisites:

  • Students should have an understanding of the security field.

Course Outline:

  • What threats does my organization care about?
  • What does a threat look like?
  • What does a threat look like?
  • How to present the SOC internally.
  • Communication with Stakeholders and Executives
    • Leveraging and integrating existing security measures
  • People
    • Establishing a skill matrix and work roles for SOC members
    • Establishing a training path
    • Personnel background requirementsProcesses
  • Processes
    • Alignment to standards: NIST, PCI, HIPAA, etc.
    • Risk related decision trees
    • Playbooks
    • Threat Intelligence Integration
  • Technology – Tool Suites to Support:
    • Ethical Hacking
    • Network Security Monitoring and SIEM
    • Forensics
    • Dashboards
    • Analysis and Hunting
    • Incident Management and Ticketing

 

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