TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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DoD 8570 Training in San Antonio, TX

DoD 8570 Training in San Antonio, TX.

TechNow has developed a proven training program that brings the skillset to the certification process.  TechNow is a mobile testing center that can deliver D0D 8570 training and the certification in one week. Our intergrated DoD 8570 training in San Antonio, TX  incorporates hands on skills with testing objectives that produces an incredibly high pass rate.  To learn more about our DoD 8570 training program click here

DoD-8570 in San Antonio, TX

TN-949: Certified Firewall Analyst Course

Course Overview:

This is a hands-on course that covers many of the concepts of securing the perimeter of an organization. This includes concepts such as intrusion detection, packet filtering, and central logging.

A skills focus enables the student to better absorb the subject matter and perform better on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Firewalls.

This course is an excellent precursor to PA-215 Palo Alto Firewall Essentials FastTrack.

Attendees to TN-949: Certified Firewall Analyst Prep will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Analyzing Network and Wireless Design
  • Creating and Auditing a Rulebase
  • Firewall Assessment and Penetration Testing
  • Host-Based Detection and DLP
  • Incident Detection and Analysis
  • IOS and Router Security
  • IPv6 and ICMPv6
  • Log Collection and Analysis
  • NAT and Proxies
  • Netfilter IPtables
  • Network Access Control
  • Network-Based Intrusion Detection
  • Packet Filters and Inspection
  • Packet Fragmentation
  • Perimeter Concepts and IP Fundamentals
  • Securing Hosts and Services
  • TCP/IP Protocols
  • VPN Design and Auditing
  • VPN Implementation

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking and security  experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

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CT-245: Linux+

Course Overview:

This course will provide students with proficiency in the everyday management of Linux based clients and basic management of server system. Students will learn the knowledge and tools necessary to manage Linux systems from the command line, as well as how to manage user administration, file permissions, software configurations, and Linux based clients, server systems and security.  Let us help you prepare for the CompTIA Linux+ exam (XK0-005).

TechNow is a CompTIA partner and uses official CompTIA Linux+ curriculum.

Attendees to CT-245: Linux+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
05/11/2026 - 05/15/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX
08/10/2026 - 08/14/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX
11/02/2026 - 11/06/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Perform basic Linux tasks
  • Manage users and groups
  • Manage permissions and ownership
  • Manage storage
  • Manage files and directories
  • Manage kernel modules
  • Manage the Linux boot process
  • Manage system components
  • Manage devices
  • Manage networking
  • Manage packages and software
  • Secure Linux systems
  • Write and execute Bash shell scripts
  • Automate tasks
  • Plan and perform a Linux installation

Prerequisites:

 

Comments

Latest comments from students

User: cwbrind

Instructor comments: Great experience with Mr. Peterson, would recommend again. Highly knowledgable and approachable for any subject.

Facilities comments: The Holiday Inn was a nice location for learning despite traffic around the area.

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