Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
At TechNow our goal is to help you achieve your goals and we strive for 100% customer service and satisfaction. TechNow‘s certification pass rate is the highest in the industry. Our web-site and our professional training advisors will assist you with selecting courses that help meet your organization’s objectives and the right career path to stay competitive in today’s market.
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Course Overview:
This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.
Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Overview of Business Analysis Workshop
- Eliciting Project Workshop
- Case Study
- Analyzing Requirements and Writing Case Studies
- Case Study
Prerequisites:
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Course Overview:
This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.
Attendees to TN-765: Automating Administration with Windows Powershell will receive TechNow approved course materials and expert instruction.
Date/Locations:
Course Duration: 5 days
Course Objectives:
- Describe the functionality of Windows PowerShell and use it to run and find basic commands
- Identify and run cmdlets for server administration
- Work with Windows PowerShell pipeline
- Describe the techniques Windows PowerShell pipeline uses
- Use PSProviders and PSDrives to work with other forms of storage
- Query system information by using WMI and CIM
- Work with variables, arrays, and hash tables
- Write basic scripts in Windows PowerShell
- Write advanced scripts in Windows PowerShell
- Administer remote computers
- Use background jobs and scheduled jobs
- Use advanced Windows PowerShell techniques
Course Prerequisites:
- Experience with Windows networking technologies and implementation.
- Experience with Windows Server administration, maintenance, and troubleshooting.
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Course Overview:
In this course, the students will design various data platform technologies into solutions that are in line with business and technical requirements. This can include on-premises, cloud, and hybrid data scenarios which incorporate relational, NoSQL, or Data Warehouse data. They will also learn how to design process architectures using a range of technologies for both streaming and batch data. The students will also explore how to design data security, including data access, data policies, and standards. They will also design Azure data solutions, which includes the optimization, availability, and disaster recovery of big data, batch processing, and streaming data solutions.
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.
Attendees to DP-201: Designing an Azure Data Solution will receive TechNow approved course materials and expert instruction.
Date/Locations:
Course Duration: 3 days
Course Outline:
- Data Platform Architecture Considerations
- Azure Batch Processing Reference Architectures
- Azure Real-Time Reference Architectures
- Data Platform Security Design Considerations
- Designing for Resiliency and Scale
- Design for Efficiency and Operations
Prerequisites :
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- In addition to their professional experience, students who take this training should have technical knowledge equivalent to the following courses:
- AZ-900: Microsoft Azure Fundamentals
- DP-200: Implementing an Azure Data Solution
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