PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

  

 

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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TN-919: Penetration Tester Course

Course Overview:

This course engages students by providing in-depth knowledge of the most prominent and powerful attack vectors and an environment to perform these attacks in numerous hands-on scenarios. This course goes far beyond simple scanning for low-hanging fruit, and shows penetration testers how to model the abilities of an advanced attacker to find significant flaws in a target environment and demonstrate the business risk associated with these flaws.

Attendees to TN-919:Penetration Tester course will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Advanced Hash Manipulation
  • Command Shell vs. Terminal Access
  • Enumerating Users
  • Exploitation Fundamentals
  • Injection Attacks
  • Legal Issues
  • Metasploit
  • Moving Files with Exploits
  • Obtaining and Passing Password Representations
  • Overview of Passwords
  • Penetration Testing Foundations
  • Penetration Testing Process
  • Penetration Testing via the Command Line
  • Profiling the Target
  • Reconnaissance
  • Scanning for Targets
  • Using a Proxy to Attack a Web Application
  • Vulnerability Scanning
  • Wireless Crypto and Client Attacks
  • Wireless Fundamentals

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking, and security experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: kdwagoner

Instructor comments: Very knowledgeable. Kept class focused and on task

Facilities comments: Good

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CT-245: Linux+

Course Overview:

This course will provide students with proficiency in the everyday management of Linux based clients and basic management of server system. Students will learn the knowledge and tools necessary to manage Linux systems from the command line, as well as how to manage user administration, file permissions, software configurations, and Linux based clients, server systems and security.  Let us help you prepare for the CompTIA Linux+ exam (XK0-005).

TechNow is a CompTIA partner and uses official CompTIA Linux+ curriculum.

Attendees to CT-245: Linux+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
02/09/2026 - 02/13/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX
05/11/2026 - 05/15/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX
08/10/2026 - 08/14/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX
11/02/2026 - 11/06/2026
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Perform basic Linux tasks
  • Manage users and groups
  • Manage permissions and ownership
  • Manage storage
  • Manage files and directories
  • Manage kernel modules
  • Manage the Linux boot process
  • Manage system components
  • Manage devices
  • Manage networking
  • Manage packages and software
  • Secure Linux systems
  • Write and execute Bash shell scripts
  • Automate tasks
  • Plan and perform a Linux installation

Prerequisites:

 

Comments

Latest comments from students

User: cwbrind

Instructor comments: Great experience with Mr. Peterson, would recommend again. Highly knowledgable and approachable for any subject.

Facilities comments: The Holiday Inn was a nice location for learning despite traffic around the area.

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TN-5320: Microsoft Modern Desktop Administrator

 

 

 

 

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

    • Module 01. Installing Windows
    • Module 02. Updating Windows
    • Module 03. Post-Installation Configuration and Personalization
    • Module 04. Configuring Peripherals and Drivers
    • Module 05. Configuring Networks
    • Module 06. Configuring Storage
    • Module 07. Managing Apps in Windows 10
    • Module 08. Configuring Authorization & Authentication
    • Module 09. Configuring Data Access and Usage
    • Module 10. Configuring Advanced Management Tools
    • Module 11. Supporting the Windows 10 Environment
    • Module 12. Troubleshooting the Windows OS
    • Module 13. Troubleshooting Files & Applications
    • Module 14. Troubleshooting Hardware and Drivers
    • Module 15. Planning an Operating System Deployment Strategy
    • Module 16. Implementing Windows 10
    • Module 17. Managing Updates for Windows 10
    • Module 18. Device Enrollment
    • Module 19. Configuring Profiles
    • Module 20. Application Management
    • Module 21. Managing Authentication in Azure AD
    • Module 22. Managing Devices and Device Policies
    • Module 23. Managing Security

 

Prerequisites:

      • Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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TN-979: Intrusion Analyst Course

Course Overview:

Intrusion Analyst is a hands-on course that covers intrusion detection in-depth. This includes concepts such as the use of Snort, network traffic analysis, and IDS signatures.

A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of packet and intrusion analysis.

Attendees to TN-979: Intrusion Analyst will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Advanced Snort Concepts
  • Analyst Toolkit
  • Domain Name System (DNS)
  • Examining Packet Crafting
  • Examining Packet Header Fields
  • Fragmentation
  • ICMP Theory
  • IDS Interoperability
  • IDS Patterns
  • IDS/IPS Management & Architecture Issues
  • Indications, Warnings & Traffic Correlation
  • IPv6
  • Microsoft Protocols
  • Network Traffic Analysis
  • NIDS Evasion, Instertion & Checksums
  • Snort Fundamentals & Configuration
  • Snort GUIs & Sensor Management
  • Snort Performance, Active Response & Tagging
  • Snort Rules
  • Stimulus Response
  • TCPdump Fundamentals
  • TCP/IP Fundamentals
  • Wireshark Fundamentals
  • Writing TCPdump Filters

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, Networking, and Security Experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: Tosha

Instructor comments: Dave was an excellent instructor. He is very informative and knowledgeable in the course and the material. I have enjoyed the class and I would take another course with him as the instructor.

Facilities comments: Very nice and clean hotel.

User: buckey26

Instructor comments: Dave was one of the best instructors I have ever had for a tech course. He broke down everything to the point where you can understand it internally.

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