Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
Liked the class? Then let everyone know!
Course Overview:
This hands-on course provides a comprehensive introduction to programming logic, and builds a solid foundation of programming skills that can be used to master additional programming languages like C, C++, PERL, Java or Python. To learn programming you must focus on a particular language, and we have chosen Java. In this course you will write and debug programs in Python. If you would like this course to use a different computer language, that can be arranged.
Attendees to PL-115: Fundamentals of Computer Programming will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Writing Simple Programs Data Types, Constants, & Variables
- Screen Output & Keyboard Input
- Expressions
- Decision Making
- Looping
- Subroutines
- Debugging
- Data Collections – Arrays
- Data Collections – Classes Working with Files
Prerequisites:
- This course is for students starting out in programming. No programming experience is required.
Comments
Latest comments from students
User: tsonger
Instructor comments: While I could tell the instructor was very knowledgeable, his instructions were not very clear. He could've done a better job preparing for the class.
Facilities comments: Room was fine. The location of the room could have been better as the dings from the elevator were a bit distractive.
User: TracyPaul
Instructor comments: Very knowledgeable. Diagnosed our programming problems in short order. Could go into the details of 'why', versus only the 'how'.
Facilities comments: Outstanding. The hotel staff did a great job supporting our class.
Liked the class? Then let everyone know!
Course Overview:
This course is designed for students who intend to work with virtual private networks (VPNs) using IPSec. The course includes detailed coverage of the VPN 3000 Concentrator, a scalable remote access platform that offers encryption, high availability, and superior performance. This class is an invaluable theory and configuration guide for the VPN 3000 series of products, with its thorough coverage of concentrators, hardware clients, and software clients.
Attendees to N-315: Cisco Secure Virtual Private Networks will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 days
Course Objectives:
- Network Security & Virtual Private Network Technologies Cisco VPN 3000 Concentrator Series Hardware Overview
- Routing on the VPN 3000
- Configuring the Cisco VPN 3000 for Remote Access Using Pre-shared Keys
- Configuring the Cisco VPN 3000 for Remote Access Using Digital Certificates
- The Cisco VPN Client Firewall Feature
- Configuring the Cisco 3002 Hardware Client for Remote Access
- Configuring the Cisco 3002 Hardware Client for User & Unit Authentication
- Configuring Cisco VPN Clients for Backup Server, Load Balancing & Reverse Route Injection
- Configuring the Cisco 3000 Concentrator for IPSec over TCP & UDP
- Configuring LAN-to-LAN VPNs on the Cisco 3000
- Network Monitoring & Administration Troubleshooting
Prerequisites:
- Students who attend this advanced course must have experience in configuring Cisco IOS software
- CCNA certification
- Basic knowledge of the Windows operations system
- Familiarity with the networking & security terms & concepts
Comments
Latest comments from students
Liked the class? Then let everyone know!
TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
At TechNow our goal is to help you achieve your goals and we strive for 100% customer service and satisfaction. TechNow‘s certification pass rate is the highest in the industry. Our web-site and our professional training advisors will assist you with selecting courses that help meet your organization’s objectives and the right career path to stay competitive in today’s market.
To learn more about TechNow or to schedule your training, call us at 800-324-2294.
Course Overview:
This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.
Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Overview of Business Analysis Workshop
- Eliciting Project Workshop
- Case Study
- Analyzing Requirements and Writing Case Studies
- Case Study
Prerequisites:
Comments
Latest comments from students
Liked the class? Then let everyone know!