TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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TN-949: Certified Firewall Analyst Course

Course Overview:

This is a hands-on course that covers many of the concepts of securing the perimeter of an organization. This includes concepts such as intrusion detection, packet filtering, and central logging.

A skills focus enables the student to better absorb the subject matter and perform better on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Firewalls.

This course is an excellent precursor to PA-215 Palo Alto Firewall Essentials FastTrack.

Attendees to TN-949: Certified Firewall Analyst Prep will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Analyzing Network and Wireless Design
  • Creating and Auditing a Rulebase
  • Firewall Assessment and Penetration Testing
  • Host-Based Detection and DLP
  • Incident Detection and Analysis
  • IOS and Router Security
  • IPv6 and ICMPv6
  • Log Collection and Analysis
  • NAT and Proxies
  • Netfilter IPtables
  • Network Access Control
  • Network-Based Intrusion Detection
  • Packet Filters and Inspection
  • Packet Fragmentation
  • Perimeter Concepts and IP Fundamentals
  • Securing Hosts and Services
  • TCP/IP Protocols
  • VPN Design and Auditing
  • VPN Implementation

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking and security  experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

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PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205)

  

 

Course Overview: PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) Training Class is a two-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. Students also will be instructed on the basics of implementing and managing GlobalProtect™ and active/ active high availability. Students will gain an in-depth knowledge of how to optimize their visibility and control of applications, users, and content.  This course prepares the student for Palo Alto Networks Certified Network Security Engineer (PCNSE).  Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

This course sets up the foundation for the three day course PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311). The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.  Attendees to the PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall.  Students also will be instructed on the basics of implementing and managing GlobalProtect™ and active/ active high availability. Students will gain an in-depth knowledge of how to optimize their visibility and control of applications, users, and content.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Advanced Interface
    • Configuration
    • Advanced NAT
    • Policy-Based
    • Forwarding
    • Routing Protocols (OSPF)
  • Mod 2: App-ID™ –
    • Custom Applications
    • Defining New Application Signatures
    • Application Override
  • Mod 3: Advanced Content-ID™
    • Custom Threat Signatures
    • Data Filtering
    • DoS Protection
    • Botnet Report
  • Mod 4: Advanced User-ID™
    • Terminal Server Agent
    • Captive Portal
    • XML API

Day 2

  • Mod 5: Quality of Service
    • Configuring Quality of Service
  • Mod 6: GlobalProtect™
    • Implementation of GlobalProtect
    • Install and Configure Portal, Gateway, and Agents
  • Mod 7: Monitoring and Reporting
    • Log Forwarding
    • SNMP
    • Reporting
  • Mod 8: Active/Active High Availability
    • Configuring Active/Active HA

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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DoD 8570

DoD 8570 Training

The Department of Defense requires that all information assurance personnel must become compliant with IT and security certification standards.

DoD 8570 training, also called Information Assurance training, is available through TechNow to provide you with the certification that is required.  Your DoD 8570 training  ( information assurance training ) at TechNow will provide you with all of the courses necessary to receive your DoD 8570.01-M certification.

Ongoing open enrollment through TechNow is availble for our DoD 8570.01-M courses.

Please review the full & updated DoD approved IA baseline certifications aligned to each category & level of the IA workforce:

Note: The Certifications in red are recently added to approved list as of 2/4/19

For further information or to schedule for classes, call us at 800-324-2294

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CT-395: CySA+ Cybersecurity Analyst

 

Course Overview:

CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA Advanced Security Practitioner (CASP,CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-002).

TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.

Dates/Locations:

Date/Time Event
12/01/2025 - 12/05/2025
08:00 -16:00 		CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Threat Management
  • Vulnerability Management
  • Cyber Incident Response
  • Security Architecture and Tool Sets

Prerequisites: 

While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience.  It is recommended for CompTIA CySA+ candidates to have the following:

  • 3-4 years of hands-on information security or related experience
  • Network+, Security+, or equivalent knowledge.

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