Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
Liked the class? Then let everyone know!
Course Overview:
This course is a project management certification that provides validation of fundamental project management skills. This course will confirm a project manager’s knowledge of the project life cycle, from initiation and planning, through execution, acceptance, support and closure. Students will gain the knowledge and skills necessary to complete projects on time and within budget, and learn common project management terminology used throughout the industry.
Attendees to CT-210: Project+ will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time |
Event |
05/18/2026 - 05/21/2026
08:00 -16:00
|
CT-210: Project+
TechNow, Inc, San Antonio TX
|
07/20/2026 - 07/23/2026
08:00 -16:00
|
CT-210: Project+
TechNow, Inc, San Antonio TX
|
10/13/2026 - 10/16/2026
08:00 -16:00
|
CT-210: Project+
TechNow, Inc, San Antonio TX
|
12/14/2026 - 12/17/2026
08:00 -16:00
|
CT-210: Project+
TechNow, Inc, San Antonio TX
|
Duration: 4 Days
Course Objectives:
- Project Initiation
- Project planning, estimating and scheduling.
- Creating project plans
- Managing people
- Managing cost and evaluating project performance
- Project closure
Prerequisites:
- Basic understanding of project management
Comments
Latest comments from students
User: ChiefsLeo94
Instructor comments: Mr. Moore was very knowledgeable in the subject area and kept us on target and interested in subject area by inputting relevant stories from his project management experience.
Facilities comments: Room was adequate for the training environment just big enough for the class size and still not feel like a broom closet.
User: trosale8
Instructor comments: very knowledgeable and very supportive and empathetic. Taught us not only the content but the test-taking techniques. Instructor talks during lab/practice tests which is harder to concentrate.
Liked the class? Then let everyone know!
TechNow provides a wide variety of skills based computer training and testing. With our Headquarters in San Antonio, TX, we have provided services including computer training around the United States to many individuals and corporations.
Our products and services are designed for those who are seeking to expand their knowledge base, whether with one class or a series of classes to gain certification in specific areas of training.
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TechNow offers many courses that also have a related certification exam. As an Authorized Peason VUE testing center, we offer exams for many certifications. Pearson VUE offers exams for a wide array of certifications that includes the IT certs of Cisco, EC-Council, CompTIA, and SANS.
