IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
01/20/2026 - 01/23/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-909: Windows Forensic Analysis

 

Course Overview:

Windows Forensic Analysis is a hands-on course that covers digital forensics of the Microsoft Windows operating system.  The collection and analysis of data tracking user based activity that can be used for internal purposes or legal litigation.  TechNow has the student analyze many data images for various Windows operating systems, as current as Windows 8.1, Windows 10  in an environment that uses many Cloud technologies such as  Office365, Skydrive, Sharepoint, Exchange Online, and Windows Phone.

This is not death by power point. The course is aligned with digital forensic investigators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Windows Forensic Analysis.

Attendees to TN-909: Windows Forensic Analysis will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Windows Operating System Components
  • Core Forensic Principles
  • Live Response and Triage-Based Acquisition Techniques
  • Windows Image Mounting and Examination
  • Memory, Pagefile, Filesystems
  • Data and Metadata
  • Profiling systems and users
  • Tracking USB and BYOD
  • Log and Registry Analysis
  • User Communications
  • Email Forensics
  • Browser Forensics
  • Reporting and  Presentation

Course Prerequisites:

  • Windows and Security Experience

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Welcome to TechNow!

Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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    • 12/01/2025 – 12/05/2025
    • San Antonio
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    • 12/01/2025 – 12/05/2025
    • San Antonio
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    • 12/08/2025 – 12/11/2025
    • San Antonio
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    MS-2124: Programming with C#

     

    Course Overview:

    This course provides students with the knowledge and skills they need to develop C# applications for the Microsoft .NET Platform.  The course focuses on C# program structure, language syntax & implementation details.  C# was created to be the programming language best suited for writing enterprise applications for .NET. C# combines the high productivity of Microsoft Visual Basic with the raw power of C++.  It is a simple, object-oriented and type-safe programming language that is based on the C & C++ family of languages.

    Attendees to MS-2124: Programming with C# will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Overview of the Microsoft .NET Platform Overview of C#
    • Using Value-Type Variables
    • Statements & Exceptions
    • Methods & Parameters
    • Arrays
    • Essentials of Object-Oriented Programming
    • Using Reference-Type Variables
    • Creating & Destroying Objects
    • Inheritance in C#
    • Aggregation, Namespaces & Advanced Scope
    • Operators & Events Properties & Indexes
    • Attributes

    Prerequisites:

    • Experience with programming in C, C++, Visual Basic, Java or another programming language

     

    Comments

    Latest comments from students

    User: jdmccol

    Instructor comments: Excelent instructor, covered topic in depth and modified course objectives to meet student own needs.

    Facilities comments: Was OK, I am sure the Technow facilities when competed will be better.

     

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