Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

AWS System Operations begins with a one day  introduction to AWS products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

The AWS course continues to flow with teaching those in a Systems Administrator or Developer Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems.

To continue to learn more about AWS, TechNow has the following course:

CL-425: AWS Security Operations and Architecture 

Attendees to CL-415: AWS System Operations will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
This course is intended for:
• System Administrators
• Software Developers, especially those in a Developer Operations (DevOps) role

DoD 8140: Not Mandated

Course Prerequisites:
We recommend that attendees of this course have the following prerequisites:
• Background in either software development or systems administration
• Some experience with maintaining operating systems at the command line (shell scripting in Linux environments, cmd or PowerShell in Windows)
• Basic knowledge of networking protocols (TCP/IP, HTTP)

Course Objectives:
This course is designed to teach you how to:
• Understand basic data center design concepts.
• Recognize terminology and concepts as they relate to the AWS platform and navigate the AWS Management Console.
• Understand the foundational infrastructure services, including Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Amazon Elastic Block Store (EBS), Amazon Simple Storage Service (S3), Auto Scaling, and Elastic Load Balancing (ELB).
• Understand the security measures AWS provides and key concepts of AWS Identity and Access Management (IAM).
• Understand AWS database services, including Amazon DynamoDB and Amazon Relational Database Service (RDS).
• Understand AWS management tools, including Amazon CloudWatch and AWS Trusted Advisor.
• Use standard AWS infrastructure features such as Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Elastic Load Balancing, and Auto Scaling from the command line
• Use AWS CloudFormation and other automation technologies to produce stacks of AWS resources that can be deployed in an automated, repeatable fashion
• Build functioning virtual private networks with Amazon VPC from the ground up using the AWS Management Console
• Deploy Amazon EC2 instances using command line calls and troubleshoot the most common problems with instances
• Monitor the health of Amazon EC2 instances and other AWS services
• Manage user identity, AWS permissions, and security in the cloud
• Manage resource consumption in an AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
• Select and implement the best strategy for creating reusable Amazon EC2 instances
• Configure a set of Amazon EC2 instances that launch behind a load balancer, with the system scaling up and down in response to demand
• Edit and troubleshoot a basic AWS CloudFormation stack definition

Dates/Locations: No Events

Course Outline:

Day 1

• Introduction and History of AWS
• AWS Infrastructure: Compute, Storage, and Networking
• AWS Security, Identity, and Access Management
• AWS Databases
• AWS Management Tools

Day 2
• System Operations on AWS Overview
• Networking in the Cloud
• Computing in the Cloud
Day 3
• Storage and Archiving in the Cloud
• Monitoring in the Cloud
• Managing Resource Consumption in the Cloud
Day 4
• Configuration Management in the Cloud
• Creating Scalable Deployments in the Cloud
• Creating Automated and Repeatable Deployments
Day 5
Full Day Lab
• Select the appropriate AWS service based on compute, data, or security requirements
• Execute steps required to provision cloud resources for selected deployment
• Identify and implement data protection, encryption, and capacity planning
• Implement and manage security policies, access controls, and role
• Implement Automation

 

Next/Related Courses:

 

 

 

Course Overview:

This three-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 3 days

Course Outline:

  • Cloud Concepts
  • Core Azure Services
  • Security, Privacy, Compliance, And Trust
  • Azure Pricing and Support

Lab Objectives:

    • Create a virtual machine
    • Deploy Azure container instances
    • Create a virtual network
    • Create blob storage
    • Create a SQL database
    • Implement an Azure IoT Hub
    • Implement Azure Functions
    • Create a web app
    • Create a VM with a Template
    • Create a VM with PowerShell
    • Create a VM with CLI
    • Secure network traffic
    • Implement Azure key vault
    • Create an Azure Policy
    • Manage access with RBAC
    • Manage resource locks
    • Implement resource tagging
    • Exploring the Trust Center
    • Use the Azure Pricing Calculator
    • Use the Azure TCO Calculator
    • Open a Support request
    • Calculate composite SLAs
    • Access Azure Preview features

Prerequisites :

      • There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
      • This course is suitable for IT personnel who are just beginning to work with Azure.
      • This course primarily uses the Azure portal to create services and does not require scripting skills.
      • Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
      • This course provides an Azure pass and optional lab environment.

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Course Overview:

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
12/09/2024 - 12/13/2024
08:00 -16:00
CT-215: Cloud+
TechNow, Inc, San Antonio TX

Course Duration: 5 days

Course Objectives:

  • Prepare to deploy cloud solutions
  • Deploy a pilot project
  • Test a pilot project deployment
  • Design a secure network for cloud deployment
  • Determine CPU and memory sizing for cloud deployments
  • Plan Identity and Access Management for cloud deployments
  • Analyze workload characteristics to ensure successful migration to the cloud
  • Secure systems to meet access requirements
  • Maintain cloud systems
  • Implement backup, restore, and business continuity measures
  • Analyze cloud systems for required performance
  • Analyze cloud systems for anomalies and growth forecasting
  • Troubleshoot deployment, capacity, automation, and orchestration issues
  • Troubleshoot connectivity issues
  • Troubleshoot security issues

Course Prerequisites:

  • Security+, Network+, CASP or equivalent experience
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
12/09/2024 - 12/13/2024
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
01/06/2025 - 01/10/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
02/10/2025 - 02/14/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
05/05/2025 - 05/09/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
10/06/2025 - 10/10/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • The IS Audit Process (10%)
    • Provide IS audit services in accordance with IS audit standards, guidelines, and best practices to assist the organization in ensuring that its information technology and business systems are protected & controlled.
  • IT Governance (15%)
    • Provide assurance that the organization has the structure, policies, accountability, mechanisms and monitoring practices in place to achieve the requirements of corporate governance of IT.
  • System and Infrastructure Life Cycle Management (16%)
    • Provide assurance that the management practices for the development/acquisition, testing, implementation, maintenance and disposal of systems and infrastructure will meet the organization's objectives.
  • IT Service Delivery and Support (14%)
    • Provide assurance that the IT service management practices will ensure the delivery of the level of services required to meet the organization's objectives.
  • Protection of Information Assets (31%)
    • Provide assurance that the security architecture (policies, standards, procedures and controls) ensures the confidentiality, integrity and availability of information assets.
  • Business Continuity and Disaster Recovery (14%)
    • Provide assurance that, in the event of a disruption, the business continuity and disaster recovery processes will ensure the timely resumption of IT services, while minimizing the business impact.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.


User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.


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