Palo Alto Networks

TechNow has been involved in enterprise security architectures and education since 1990.  TechNow’s training program has followed the evolution of enterprise computing into security architectures.  Palo Alto Networks represents the current state of security product evolution.  With next generation firewall technology, the reunification of your security architecture is possible.  TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise security professionals with experience as instructors and can discuss the detail of implementation and the integration into an existing infrastructure.
Palo Alto Networks Certifications:  Accredited Configuration Engineer (ACE) take EDU-201; Palo Alto Networks Certified Network Security Engineer (PCNSE) take  EDU-201 + EDU-205 + EDU-221
TechNow is a mobile Pearson VUE Authorized Testing Center.  Palo Alto courses can be delivered on the customer site, with certificadtion testing on the last day of the course.  Take the course and get certfied, without  logistical effort of getting students to a training facility and the hassle of scheduling testing.
TechNow, Inc. is not associated in any way with Palo Alto Networks, Inc.
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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration

 

Course Overview:

Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture.  Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang.  Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

Course Objectives:

  • Learn about Containers, Docker, Kubernetes, and OpenShift architecture
  • Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
  • Tie together awareness of various DoD Cloud offerings and their relationships
  • Create containerized services
  • Manage containers and container images
  • Deploy multi-container applications
  • Install an OpenShift cluster
  • Configure and manage masters and nodes
  • Secure OpenShift
  • Control access to resources on OpenShift
  • Monitor and collect metrics on OpenShift
  • Deploy applications on OpenShift using source-to-image (S2I)
  • Manage storage on OpenShift

Course Outline:

  • Getting started with container technology
  • Creating containerized services
  • Managing containers
  • Managing container images
  • Creating custom container images
  • Deploying containerized applications on OpenShift
  • Deploying multi-container applications
  • Troubleshooting containerized applications
  • Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
  • Introducing Red Hat OpenShift Container Platform
  • Installing OpenShift Container Platform
  • Describing and exploring OpenShift networking concepts
  • Executing commands
  • Controlling access to OpenShift resources
  • Allocating persistent storage
  • Managing application deployments
  • Installing and configuring the metrics subsystem
  • Managing and monitoring OpenShift Container Platform

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Ability to use a Linux® terminal session and issue operating system commands
  • Good foundation in Linux
  • Experience with web application architectures and their corresponding technologies

Target Audience:

  • Developers who wish to containerize software applications
  • Administrators who are new to container technology and container orchestration
  • Architects who are considering using container technologies in software architectures
  • System administrators
  • System architects
  • Architects and developers who want to install and configure OpenShift Container Platform
  • Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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TN-415: Computer Hacking Forensics Investigator (CHFI)

 

 

 

 

 

 

 

Course Overview:

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

The CHFI certification gives participants the necessary skills to perform an effective digital forensics investigation. CHRI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence

What’s Included:

  • 5 days of instructor-led in classroom training
  • Detailed Labs for hands-on learning experience; approximately 50% of training is dedicated to labs
  • Hundreds of investigation tools including EnCase, Access Data FTL, & ProDiscover
  • Huge cache of evidence files for analysis including RAW, .dd images, video & audio files, MS Office files, systems files, etc.
  • CHFI Courseware
  • Exam Voucher
  • CHFI onsite exam scheduling

Course Objectives:

  • Establish threat intelligence and key learning points to support pro-active profiling and scenario modeling
  • Perform anti-forensic methods detection
  • Perform post-intrusion analysis of electronic and digital media to determine the who, where, what, when, and how the intrusion occurred
  • Extract and analyze of logs from various devices like proxy, firewall, IPS, IDS, Desktop, laptop, servers, SIM tool, router firewall, switches AD server, DHCP logs, Access Control Logs & conclude as part of investigation process
  • Identify & check the possible source/ incident origin
  • Recover deleted files and partitions in Windows, MAC OS X, and Linux
  • Conduct reverse engineering for known and suspected malware files
  • Collect data using forensic technology methods in accordance with evidence handling procedures, including collection of hard copy and electronic documents

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

    • Module 01. Computer Forensics in Today’s World
    • Module 02. Computer Forensics Investigation Process
    • Module 03. Understanding Hard Disks and File Systems
    • Module 04. Data Acquisition and Duplication
    • Module 05. Defeating Anti-forensics Techniques
    • Module 06. Operating System Forensics (Windows, Mac, Linux)
    • Module 07. Network Forensics
    • Module 08. Investigating Web Attacks
    • Module 09. Database Forensics
    • Module 10. Cloud Forensics
    • Module 10. Malware Forensics
    • Module 11. Investigating Email Crimes
    • Module 12. Investigating Email Crimes
    • Module 13. Mobile Forensics
    • Module 14. Forensics Report Writing and Presentation

 

Prerequisites:

      • 2+ years of proven information security work experience
      • Educational background with digital security specialization

    Target Audience:

      • Law Enforcement
      • Defense & Military
      • E-Business Security
      • Systems Administrators
      • Legal Professionals
      • Banking & Insurance professionals
      • Government Agencies
      • IT Managers

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VM-325: VMware View: Install, Configure and Manage

Course Overview:

This hands-on training course builds your skills in the VMware ViewTM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinAppTM.  Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

  • Install and configure View components
  • Create and manage dedicated and floating desktop pools
  • Deploy and manage linked-clone virtual desktops
  • Configure and manage desktops that run in local mode
  • Configure secure access to desktops through a public network
  • Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Module 1: Course Introduction
  • Module 2: Introduction to VMware View
  • Module 3: View Connection Server
  • Module 4: View Desktops
  • Module 5: View Client Options
  • Module 6: View Administratory
  • Module 7: Configuring and Managing Linked Clones
  • Module 8: Local-Mode Desktops
  • Module 9: Command-Line Tools and Backup Options
  • Module 10: Managing VMware View Security
  • Module 11: View Manager Performance and Scalability
  • Module 12: VMware® ThinAppTM

Prerequisites:

  • VM-315: VMware Infrastructure: Install, Configure and Manage
  • Experience in Microsoft Windows Active Directory Administration
  • Experience with VMware vSphereTM
  • Before attending the course, students must be able to perform the following tasks:
    • Create a template in VMware vCenterTM Server and deploy a virtual machine from it
    • Modify a template customization file
    • Open a virtual machine console in vCenter Server and access the guest operating system
    • Configure Active Directory services

 

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