Course Overview:
TN-205: A+ Skills Class provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems. The A+ curriculum is excellent preparation for almost any computer related career or position. This course lays the foundation for further study in networking and programming. Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.
Attendees to the TN-205: A+ Skills Class will receive TechNow approved course materials and expert instruction.
Please Note: This course is designed with a focus on skills and is not a preparation course for certification.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Identifying, Adding & Removing System Components
- Installation, Configuring & System Optimization
- Diagnosing & Troubleshooting Problems
- Power Protection & Safety Procedures
- Motherboards, Processors & Memory
- Printers
- Basic Networking
- Operating System Fundamentals
- Installation, Configuration & Upgrade
- Diagnosing & Troubleshooting
- Networks
Prerequisites:
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TechNow has heard many students talk about virtualized/remote training that TechNow Does Not Do. While training our most recent offering of PA-215: Palo Alto Networks Firewall Essentials FastTrack a student told his story of how he endend up in our course. His story we have heard for other technologies like Cisco, VMware, BlueCoat and other products.
A large percentage of training is moving to the virtualized/remote lab environments. Students are asked to use some variant of remote access software and remote into the training company's lab environment. Our student in our Palo Alto Networks Firewall course informed us that he went to a very costly offering of that course from the vendor and was not able to perform any labs. There were either network connectivity issues, or issues with the remote access software, or other problems. The whole training experience was very frustrating and not productive.
We keep our labs open to students if they would like after hours, or before hours access. Repeatedly going through a lab engrains that knowledge for later recall. Touching hardware is so critical in understanding the problems that arise when a cable comes loose, or a cable gets plugged in the wrong port. There are other scenarios such as just pulling the power cable, or turning off a power strip, or accidently overwriting a configuration. These disaster scenarious requires hands-on physical access to hardware. Preventing and recovering from disasters is what it's all about, and that requires hands-on, instructor led, real hardware.
TechNow Provides Integrated Solutions
TechNow delivers enterprise hardware, software, and consulting that implements technologies in the areas of virtualization, IP telephony, open source systems, or security. If your company is interested in the benefits of cost effective and secure hardware, software and consulting solutions, please contact us for further information.
TechNow Virtualization Solutions: TechNow delivers virtualization solutions in several virtualization stacks: Microsoft HyperV, Oracle VM, and VMware. TechNow integrates open system RAID NAS storage solutions that enable high availability solutions for all stacks. High performance I/O is critical to virtualized solutions and TechNow delivers the hardware, software, and consulting to make that happen. Mission critical environment and optimized for be both scalable and secure. If you are interested in purchasing a virtualization solution please contact TechNow to setup an appointed to discuss your requirements.
TechNow VoIP Solutions: TechNow delivers VoIP affordable solutions utilizing SIP and integrating desktop softphones, physical handset phones, iPad/iPod clients, cell phones, web status, email, voicemail, extisting landlines, and VoIP SIP Trunks. There are many marketing terms for highly integrated solutions, the term our product is "Great". If you are interested in purchasing a VoIP solution please contact TechNow to setup an appointed to discuss your requirements.
TechNow Security Solutions: TechNow delivers security solutions that are enterprise centric. As organizations grapple with managing security in their infrastructure, TechNow can architect, deliver, and implement hardware, software, and consulting required to insure a responsive and integrated approach to infastructure security.
Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
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