Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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Upcoming Events

  • CT-225: Network+
    • 08/25/2025 – 08/29/2025
    • San Antonio
  • CT-245: Linux+
    • 08/25/2025 – 08/29/2025
    • San Antonio
  • AZ-900: Microsoft Azure Fundamentals
    • 09/03/2025 – 09/05/2025
    • San Antonio
  • CT-395: CySA+ Cybersecurity Analyst
    • 09/08/2025 – 09/12/2025
    • San Antonio
  • TN-813: Certified in Governance, Risk and Compliance (CGRC)
    • 09/08/2025 – 09/11/2025
    • San Antonio
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    Course Overview:

    The Implementing Cisco Enterprise Wireless Networks (ENWLSI) course gives you the knowledge and skills needed to create a secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and fortify a wireless network infrastructure using Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.

    Attendees to N-515: Implementing Cisco Enterprise Wireless Network (ENWLSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-430 Implementing Cisco Enterprise Wireless Networks (ENWLSI) exam, which is part of the CCNP® Enterprise certification and the Cisco Certified Specialist – Enterprise Wireless Implementation certification.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Implement network settings to provide a secure wireless network infrastructure
    • Implement a secure wireless client and troubleshoot wireless client connectivity issues
    • Implement and troubleshoot QoS in wireless networks
    • Implement and troubleshoot advanced capabilities in wireless network services

    Prerequisites:

     

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    Course Overview:

    This is an introductory course into the Python scripting language.  This class uses a hands-on approach in teaching the Python language.  This course builds the prerequisite skills for TechNow's P-345: Python for Pentration Testers course.  Getting comfortable with Python is important to understanding how Python can be utilitized for offensive measures.

    This course is hands-on with the instructor walking the students through many short examples to exemplify an objective.  Dexterity with the language comes through many small code examples to produce the desired result.  Students have fun acquiring points for all the code examples they get correct.  We must be having fun because TechNow is always amazed at how competitive students are in trying to acquire the most points!  

    The instructor will focus on the level that each student is currently at, and ensure the student absorbs the subject matter.  Programming is not a daily tasking of administrators or offensive operators and TechNow understands that.  As an instructor led course TechNow is very successful in making Python accessible to those who do not live eat and breath programming.  If a student's ultimate goal is to attend a course like TechNow's P-345: Python for Pentration Testers course, then not being bogged down in the Python language is critical, and this course (P-325: Python Programming) meets that objective.

    Recently we have introduced Raspberry Pi's and multiple sensors to the P-325: Python Programming course.  This enables the student to actually see productive results from their coding skills in the physical world!  Some examples that students create programs for are: Motion detectors, distance, temperature, cameras and keypads.

    Attendees to P-325: Python Programming will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • How Python Runs Programs
    • Introducing Python Object Types
      • Numeric Types
      • Dynamic Typing
    • Variables
    • Regular Expressions
    • Strings
    • Conditionals
      • if Tests and Syntax Rules
    • Lists and Dictionaries
    • Tuples and Files
    • Introducing Python Statements
    • Assignments, Expressions, and Prints
    • while and for Loops
    • Iterations and Comprehensions
    • Documentation
    • Function Basics
    • Built-In Functions
    • Scopes
    • Arguments
    • Modules
    • Module Packages and Importing
    • Classes and OOP
    • Operator Overloading
    • Recursion
    • Exception Coding Details
    • Exception Objects
    • Unicode and Byte Strings
    • Working with Raspberry Pi
      • Writing code for sensors

    Prerequisites:

    • Experience with some form of programming is preferred

     

    Comments

    Latest comments from students


    User: slewis8435

    Instructor comments: Very good instructor - he was excited about the material, very knowledgeable, and explained things clearly.

    Facilities comments: The facilities were fine - plenty of room for each student to set up an extra computer and have room for note taking


    User: nathan.karras

    Instructor comments: Instructor was extremely knowledgeable in programming and scripting. He encouraged students to explore and ask questions. He would work with individuals to troubleshoot lab problems sets. Would highly recommend as an instructor.

    Facilities comments: Room got a little warn. Instructor purchased fans to cool things off for the class. Projector had over scan.


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