Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

Comments

Latest comments from students


 

Liked the class?  Then let everyone know!

 

Course Overview:

This hands-on course provides a comprehensive introduction to programming logic, and builds a solid foundation of programming skills that can be used to master additional programming languages like C, C++, PERL, Java or Python. To learn programming you must focus on a particular language, and we have chosen Java.  In this course you will write and debug programs in Python. If you would like this course to use a different computer language, that can be arranged.

Attendees to PL-115: Fundamentals of Computer Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Writing Simple Programs Data Types, Constants, & Variables
  • Screen Output & Keyboard Input
  • Expressions
  • Decision Making
  • Looping
  • Subroutines
  • Debugging
  • Data Collections – Arrays
  • Data Collections – Classes Working with Files

Prerequisites:

  • This course is for students starting out in programming.  No programming experience is required.

 

Comments

Latest comments from students


User: tsonger

Instructor comments: While I could tell the instructor was very knowledgeable, his instructions were not very clear. He could've done a better job preparing for the class.

Facilities comments: Room was fine. The location of the room could have been better as the dings from the elevator were a bit distractive.


User: TracyPaul

Instructor comments: Very knowledgeable. Diagnosed our programming problems in short order. Could go into the details of 'why', versus only the 'how'.

Facilities comments: Outstanding. The hotel staff did a great job supporting our class.


 

Liked the class?  Then let everyone know!

DoD 8570 Training in San Antonio, TX.

TechNow has developed a proven training program that brings the skillset to the certification process.  TechNow is a mobile testing center that can deliver D0D 8570 training and the certification in one week. Our intergrated DoD 8570 training in San Antonio, TX  incorporates hands on skills with testing objectives that produces an incredibly high pass rate.  To learn more about our DoD 8570 training program click here

DoD-8570 in San Antonio, TX
 

Course Overview:

Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

Course Objectives:

  • Install and troubleshoot Ansible on central nodes and managed hosts
  • Automate administration tasks with Ansible playbooks and ad hoc commands
  • Write effective Ansible playbooks
  • Protect sensitive data used by tasks with Ansible Vault.
  • Install and configure Ansible Tower for enterprise Ansible management
  • Use Ansible Tower to control access to inventories and machine credentials by users and teams
  • Create job templates in Ansible Tower to standardize playbook execution.
  • Centrally launch playbooks and monitor and review job results with Ansible Tower

 

Course Outline:

  • Introduce Ansible
  • Deploy Ansible
  • Implement playbooks
  • Manage variables and inclusions
  • Implement task control
  • Implement Jinja2 templates
  • Implement roles
  • Configure complex playbooks
  • Implement Ansible Vault
  • Troubleshoot Ansible
  • Install Ansible Tower and describe Ansible Tower’s architecture
  • Create users and teams for role-based access control
  • Create and manage inventories and credentials
  • Manage projects for provisioning with Ansible Tower
  • Construct advanced job workflows
  • Update inventories dynamically and compare inventory members
  • Maintenance and administration of Ansible Tower

 
Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

Target Audience:

This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.

Course Overview:

This comprehensive course provides you with an in-depth understanding of the current telecom landscape and how voice is migrating from a circuit- to a packet-switched network. You will learn how to evaluate existing technology options to determine which will best meet your organization's data and telephony requirements, from mature digital transport/access services to emerging voice and data services using voice over packet technologies.

Attendees to TN-245: Telecommunications Fundamentals will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • The Current State of the Telecom Industry
  • Telecom Service Providers
  • Digitalizing Voice
  • Communication Mediums and Multiplexing
  • Carrier Access: Customer-to-Carrier Connections
  • Broadband Access
  • Enterprise Networks
  • Carrier Transport Services
  • Data Communications and Packet-Switched Networks
  • Migrating Voice from Circuit-to-Packet-Switched Networks
  • Carrier Data Services
  • Ethernet Services
  • Remote Access Virtual Private Networks (VPNs)
  • Video Technology and Services
  • Current Mobile Wireless Services
  • Fixed Mobile Convergence (FMC)
  • Worldwide Interoperability for Microwave Access (WiMax)
  • Multimedia Subsystem (IMS)

Prerequisites:

  • None

 

Comments

Latest comments from students


Liked the class?  Then let everyone know!