TechNow has been involved in enterprise client server architectures since 1990.  TechNow has delivered  national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations, 

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

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Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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Upcoming Events

  • CT-225: Network+
    • 08/25/2025 – 08/29/2025
    • San Antonio
  • CT-245: Linux+
    • 08/25/2025 – 08/29/2025
    • San Antonio
  • AZ-900: Microsoft Azure Fundamentals
    • 09/03/2025 – 09/05/2025
    • San Antonio
  • CT-395: CySA+ Cybersecurity Analyst
    • 09/08/2025 – 09/12/2025
    • San Antonio
  • TN-813: Certified in Governance, Risk and Compliance (CGRC)
    • 09/08/2025 – 09/11/2025
    • San Antonio
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    Course Overview:

    Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

    Course Objectives:

    • Install and troubleshoot Ansible on central nodes and managed hosts
    • Automate administration tasks with Ansible playbooks and ad hoc commands
    • Write effective Ansible playbooks
    • Protect sensitive data used by tasks with Ansible Vault.
    • Install and configure Ansible Tower for enterprise Ansible management
    • Use Ansible Tower to control access to inventories and machine credentials by users and teams
    • Create job templates in Ansible Tower to standardize playbook execution.
    • Centrally launch playbooks and monitor and review job results with Ansible Tower

     

    Course Outline:

    • Introduce Ansible
    • Deploy Ansible
    • Implement playbooks
    • Manage variables and inclusions
    • Implement task control
    • Implement Jinja2 templates
    • Implement roles
    • Configure complex playbooks
    • Implement Ansible Vault
    • Troubleshoot Ansible
    • Install Ansible Tower and describe Ansible Tower’s architecture
    • Create users and teams for role-based access control
    • Create and manage inventories and credentials
    • Manage projects for provisioning with Ansible Tower
    • Construct advanced job workflows
    • Update inventories dynamically and compare inventory members
    • Maintenance and administration of Ansible Tower

     
    Dates/Locations:

    No Events

    Duration: 5 Days

    Prerequisites:

    • Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

    Target Audience:

    This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.

     

    Course Overview:

    CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA Advanced Security Practitioner (CASP,CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-002).

    TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.

    Dates/Locations:

    Date/Time Event
    09/08/2025 - 09/12/2025
    08:00 -16:00
    CT-395: CySA+ Cybersecurity Analyst
    TechNow, Inc, San Antonio TX
    12/01/2025 - 12/05/2025
    08:00 -16:00
    CT-395: CySA+ Cybersecurity Analyst
    TechNow, Inc, San Antonio TX

    Duration: 5 Days

    Course Objectives:

    • Threat Management
    • Vulnerability Management
    • Cyber Incident Response
    • Security Architecture and Tool Sets

    Prerequisites: 

    While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience.  It is recommended for CompTIA CySA+ candidates to have the following:

    • 3-4 years of hands-on information security or related experience
    • Network+, Security+, or equivalent knowledge.

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