TN-245: Telecommunications Fundamentals

Course Overview:

This comprehensive course provides you with an in-depth understanding of the current telecom landscape and how voice is migrating from a circuit- to a packet-switched network. You will learn how to evaluate existing technology options to determine which will best meet your organization's data and telephony requirements, from mature digital transport/access services to emerging voice and data services using voice over packet technologies.

Attendees to TN-245: Telecommunications Fundamentals will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • The Current State of the Telecom Industry
  • Telecom Service Providers
  • Digitalizing Voice
  • Communication Mediums and Multiplexing
  • Carrier Access: Customer-to-Carrier Connections
  • Broadband Access
  • Enterprise Networks
  • Carrier Transport Services
  • Data Communications and Packet-Switched Networks
  • Migrating Voice from Circuit-to-Packet-Switched Networks
  • Carrier Data Services
  • Ethernet Services
  • Remote Access Virtual Private Networks (VPNs)
  • Video Technology and Services
  • Current Mobile Wireless Services
  • Fixed Mobile Convergence (FMC)
  • Worldwide Interoperability for Microwave Access (WiMax)
  • Multimedia Subsystem (IMS)

Prerequisites:

  • None

 

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PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

  

 

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Observations of Instructor Led Training with Real Hardware

TechNow has heard many students talk about virtualized/remote training that TechNow Does Not Do.  While training our most recent offering of PA-215: Palo Alto Networks Firewall Essentials FastTrack a student told his story of how he endend up in our course.  His story we have heard for other technologies like Cisco, VMware, BlueCoat and other products.

A large percentage of training is moving to the virtualized/remote lab environments.  Students are asked to use some variant of remote access software and remote into the training company's lab environment. Our student in our Palo Alto Networks Firewall course informed us that he went to a very costly offering of that course from the vendor and was not able to perform any labs.  There were either network connectivity issues, or issues with the remote access software, or other problems.  The whole training experience was very frustrating and not productive.

We keep our labs open to students if they would like after hours, or before hours access.  Repeatedly going through a lab engrains that knowledge for later recall.  Touching hardware is so critical in understanding the problems that arise when a cable comes loose, or a cable gets plugged in the wrong port.  There are other scenarios such as just pulling the power cable, or turning off a power strip, or accidently overwriting a configuration.  These disaster scenarious requires hands-on physical access to hardware.  Preventing and recovering from disasters is what it's all about, and that requires hands-on, instructor led, real hardware.

TN-901: Linux for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • AIDE
  • DNS Security with DNSsec
  • Logging and Audit Management
  • Linux Security Modules and SE-Linux
  • Linus Containers (Jailing Services and Apps)
  • SSH and SSL tunneling

Prerequisites:

 

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TN-715: Systems Security Certified Practitioner (SSCP)

Course Overview:

Looking to move up in the information security field? If you have at least one year of security experience, you qualify for the Systems Security Certified Practitioner (SSCP) certification, which offers junior security professionals a way to validate their experience and demonstrate competence with (ISC²)®’s seven domains.

Attendees to TN-715: Systems Security Certified Practitioner (SSCP) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/12/2026 - 01/16/2026
08:00 -16:00 		TN-715: Systems Security Certified Practitioner (SSCP)
TechNow, Inc, San Antonio TX
04/27/2026 - 05/01/2026
08:00 -16:00 		TN-715: Systems Security Certified Practitioner (SSCP)
TechNow, Inc, San Antonio TX
07/13/2026 - 07/17/2026
08:00 -16:00 		TN-715: Systems Security Certified Practitioner (SSCP)
TechNow, Inc, San Antonio TX
10/05/2026 - 10/09/2026
08:00 -16:00 		TN-715: Systems Security Certified Practitioner (SSCP)
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Access Controls
  • Security Operations and Administration
  • Analysis and Monitoring
  • Cryptography
  • Networks and Telecommunications
  • Malicious Code/Malware
  • Risk, Response, and Recovery

Prerequisites:

  • One year security experience
  • Some knowledge of the (ISC²)®’s seven domains

Comments

Latest comments from students

User: boyleb15

Instructor comments: Instructor was very knowledgeable on most items covered during this course. There were some topics he did lack the answer to. Instructor would also get sidetracked easily

User: keginth

Instructor comments: he was phenomenal with test prep and knew the book well

Facilities comments: adequate

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