N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

Dates/Locations:

Date/Time	Event
03/09/2026 - 03/13/2026 08:00 -16:00	N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) TechNow, Inc, San Antonio TX
06/29/2026 - 07/03/2026 08:00 -16:00	N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) TechNow, Inc, San Antonio TX
10/05/2026 - 10/09/2026 08:00 -16:00	N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
Troubleshoot Layer 2 connectivity using VLANs and trunking
Implementation of redundant switched networks using Spanning Tree Protocol
Troubleshooting link aggregation using Etherchannel
Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
Describe the virtualization technology of servers, switches, and the various network devices and components
Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
Describe wireless roaming and location services
Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
Troubleshoot wireless client connectivity issues using various available tools
Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
Explain basic Python components and conditionals with script writing and analysis
Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
Describe APIs in Cisco DNA Center and vManage

Prerequisites:

CCNA certification
Implementation of Enterprise LAN networks
Basic understanding of Enterprise routing and wireless connectivity
Basic understanding of Python scripting

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User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.

User: jrtrussell

Instructor comments: Awesome

Facilities comments: Great

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CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration

Course Overview:

Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture. Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang. Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

Course Objectives:

Learn about Containers, Docker, Kubernetes, and OpenShift architecture
Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
Tie together awareness of various DoD Cloud offerings and their relationships
Create containerized services
Manage containers and container images
Deploy multi-container applications
Install an OpenShift cluster
Configure and manage masters and nodes
Secure OpenShift
Control access to resources on OpenShift
Monitor and collect metrics on OpenShift
Deploy applications on OpenShift using source-to-image (S2I)
Manage storage on OpenShift

Course Outline:

Getting started with container technology
Creating containerized services
Managing containers
Managing container images
Creating custom container images
Deploying containerized applications on OpenShift
Deploying multi-container applications
Troubleshooting containerized applications
Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
Introducing Red Hat OpenShift Container Platform
Installing OpenShift Container Platform
Describing and exploring OpenShift networking concepts
Executing commands
Controlling access to OpenShift resources
Allocating persistent storage
Managing application deployments
Installing and configuring the metrics subsystem
Managing and monitoring OpenShift Container Platform

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

Ability to use a Linux® terminal session and issue operating system commands
Good foundation in Linux
Experience with web application architectures and their corresponding technologies

Target Audience:

Developers who wish to containerize software applications
Administrators who are new to container technology and container orchestration
Architects who are considering using container technologies in software architectures
System administrators
System architects
Architects and developers who want to install and configure OpenShift Container Platform
Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI)

Course Overview:

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR).

Attendees to N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-410 Implementing Cisco® Enterprise Advanced Routing and Services (ENARSI) exam.

Dates/Locations:

Date/Time	Event
03/16/2026 - 03/20/2026 08:00 -16:00	N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) TechNow, Inc, San Antonio TX
07/06/2026 - 07/10/2026 08:00 -16:00	N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026 08:00 -16:00	N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6
Optimize classic EIGRP and named EIGRP for IPv4 and IPv6
Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6
Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments
Optimize OSPFv2 and OSPFv3 behavior
Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6
Implement route redistribution using filtering mechanisms
Troubleshoot redistribution
Implement path control using Policy-Based Routing (PBR) and IP Service Level Agreement (SLA)
Configure Multiprotocol-Border Gateway Protocol (MP-BGP) in IPv4 and IPv6 environments
Optimize MP-BGP in IPv4 and IPv6 environments
Troubleshoot MP-BGP for IPv4 and IPv6
Describe the features of Multiprotocol Label Switching (MPLS)
Describe the major architectural components of an MPLS VPN
Identify the routing and packet forwarding functionalities for MPLS VPNs
Explain how packets are forwarded in an MPLS VPN environment
Implement Cisco Internetwork Operating System (IOS®) Dynamic Multipoint VPNs (DMVPNs)
Implement Dynamic Host Configuration Protocol (DHCP)
Describe the tools available to secure the IPV6 first hop
Troubleshoot Cisco router security features
Troubleshoot infrastructure security and services

Prerequisites:

CCNA certification
N-415: Implementing and Operating Cisco Enterprise Network Core Technologies
General understanding of network fundamentals
Basic knowledge of how to implement LANs
General understanding of how to manage network devices
General understanding of how to secure network devices
Basic knowledge of network automation

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TN-965 Windows Security Automation with Powershell

Course Overview:

PowerShell is made for Security Operations (SecOps) automation on Windows. SecOps requires automation in order to scale out security changes and monitoring beyond a handful of hosts. For example, when a vulnerability must be remediated but there is no patch for it yet, automation is needed to quickly and consistently enact the changes necessary. PowerShell “remoting” is encrypted remote command execution of PowerShell scripts in a way that can scale to thousands of endpoints and servers.

Imagine being able to hunt for indicators of compromise across thousands of machines with just a few lines of PowerShell code. Or imagine having the local Administrator account password reset every night on thousands of endpoints in a secure way, and being able to retrieve that password securely too.

We will show you to do these tasks and more. Transcription logging for forensics, strong encryption code signing, application whitelisting of scripts, IPSec port control, and Just Enough Admin (JEA).

As more and more of our systems are moved up to the cloud, PowerShell will become even more important. Amazon Web Services, Microsoft Azure, Office 365, Hyper-V and VMware already support PowerShell administration for many tasks.

Attendees to TN-965: Windows Security Automation with PowerShell will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
01/05/2026 - 01/09/2026 08:00 -16:00	TN-965 Windows Security Automation with Powershell TechNow, Inc, San Antonio TX
04/13/2026 - 04/17/2026 08:00 -16:00	TN-965 Windows Security Automation with Powershell TechNow, Inc, San Antonio TX
07/13/2026 - 07/17/2026 08:00 -16:00	TN-965 Windows Security Automation with Powershell TechNow, Inc, San Antonio TX
10/26/2026 - 10/30/2026 08:00 -16:00	TN-965 Windows Security Automation with Powershell TechNow, Inc, San Antonio TX

Duration: 5 days

Intended Audience
This course is intended for IT Professionals already experienced in general Windows Server and Windows Client administration or already experienced in administering and supporting Application servers and services including applications like Exchange, SharePoint, and SQL. It is broadly intended for students who want to use Windows PowerShell to automate administrative tasks from the command line, using any Microsoft or independent software vendor (ISV) product that supports Windows PowerShell manageability.

Course Objectives:

PowerShell Overview and Tips

- Getting started running commands
- Using and updating the built-in help
- Execution policies
- Fun tricks with the ISE graphical editor
- Piping .NET and COM objects, not text
- Using properties and methods of objects
- Helping Linux admins feel more at home
- Aliases, cmdlets, functions, modules, etc.
- Customizing your profile script

What Can We Do With PowerShell

- PowerShell remote command execution
- Fan-out remoting and security
- File copy via PowerShell remoting
- Capturing the output of commands
- Parsing text files and logs with regex patterns
- Searching remote event logs faster with XPath
- Mounting the registry as a drive
- Exporting data to CSV, HTML and JSON files
- Parsing and mining nmap port scanner XML output
- Running scripts as scheduled jobs
- Pushing out scripts through Group Policy
- Importing modules and dot-sourcing functions
- http://www.PowerShellGallery.com

Write your own scripts

- Writing your own functions
- Passing arguments into your scripts
- Function parameters and returning output
- Flow control: if-then, do-while, foreach, switch
- The .NET Framework class library: a playground
- How to pipe data in/out of your scripts

Continuous Secure Configuration Enforcement

- How to use Group Policy and PowerShell together
- Automate with INF security templates
- How to customize INF templates
- Microsoft Security Compliance Manager (SCM)
- SECEDIT.EXE scripting
- Building an in-house security repository for SecOps/DevOps
- NSA’s Secure Host Baseline GPOs

Group Policy Precision Targeting

- Managing Group Policy Objects (GPOs) with PowerShell
- LSDOU, Block Inheritance, Enforced GPOs
- Group Policy permissions for targeting changes
- ADMX templates for mass registry editing
- Deploying PowerShell startup and logon scripts
- WMI item-level targeting of GPO preferences
- GPO scheduled tasks to run PowerShell scripts
- Remote command execution via GPO (not remoting)
- Empowering the Hunt Team to fight back!

Server Hardening for SecOps/DevOps

- Server Manager scripting with PowerShell
- Adding and removing roles and feature
- Remotely inventory roles, features, and apps
- Why Server Nano or Server Core
- Running PowerShell automatically after service failure
- Service account identities, passwords, and risks
- Tools to reset service account passwords securely

PowerShell Desired State Configuration (DSC)

- DSC is Configuration Management built in for free
- Using DSC for continuous reinforcement of settings
- Writing your own DSC configuration scripts
- Free DSC resource modules: www.PowerShellGallery.com
- How to push DSC configurations to many targets
- DSC background job processing in push mode
- Examples: sync files, install roles, manage groups
- Auditing a remote target against a DSC MOF template
- “ApplyAndAutoCorrect” mode for continuous enforcement

PowerShell Just Enough Admin (JEA)

- JEA is Windows sudo, like on Linux
- JEA is Windows setuid root, like on Linux
- Restricting commands and arguments
- Verbose transcription logging
- How to set up and configure JEA
- Privilege Access Workstations (PAWs)

PowerShell and WMI

- Windows Management Instrumentation (WMI) service
- What is WMI and why do hackers abuse it so much?
- Using PowerShell to query WMI CIM classes
- WMI authentication and traffic encryption
- Inventory operating system versions and installed software
- WMI remote command execution versus PowerShell remoting
- PowerShell security best practices
- PowerShell transcription logging to catch hackers

Prerequisites:

Previous Windows Server and Windows Client management knowledge and hands on experience.
Experience installing and configuring Windows Server into existing enterprise environments, or as standalone installations.
Knowledge and experience of network adapter configuration, basic Active Directory user administration, and basic disk configuration.
Knowledge and hands on experience specifically with Windows Server 2012/Windows Server 2012 R2 and Windows 8/Windows 8.1 would be of benefit but is not essential.

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CL-415: AWS System Operations

Course Overview:

AWS System Operations begins with a one day introduction to AWS products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

The AWS course continues to flow with teaching those in a Systems Administrator or Developer Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems.

To continue to learn more about AWS, TechNow has the following course:

CL-425: AWS Security Operations and Architecture

Attendees to CL-415: AWS System Operations will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
This course is intended for:
• System Administrators
• Software Developers, especially those in a Developer Operations (DevOps) role

DoD 8140: Not Mandated

Course Prerequisites:
We recommend that attendees of this course have the following prerequisites:
• Background in either software development or systems administration
• Some experience with maintaining operating systems at the command line (shell scripting in Linux environments, cmd or PowerShell in Windows)
• Basic knowledge of networking protocols (TCP/IP, HTTP)

Course Objectives:
This course is designed to teach you how to:
• Understand basic data center design concepts.
• Recognize terminology and concepts as they relate to the AWS platform and navigate the AWS Management Console.
• Understand the foundational infrastructure services, including Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Amazon Elastic Block Store (EBS), Amazon Simple Storage Service (S3), Auto Scaling, and Elastic Load Balancing (ELB).
• Understand the security measures AWS provides and key concepts of AWS Identity and Access Management (IAM).
• Understand AWS database services, including Amazon DynamoDB and Amazon Relational Database Service (RDS).
• Understand AWS management tools, including Amazon CloudWatch and AWS Trusted Advisor.
• Use standard AWS infrastructure features such as Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Elastic Load Balancing, and Auto Scaling from the command line
• Use AWS CloudFormation and other automation technologies to produce stacks of AWS resources that can be deployed in an automated, repeatable fashion
• Build functioning virtual private networks with Amazon VPC from the ground up using the AWS Management Console
• Deploy Amazon EC2 instances using command line calls and troubleshoot the most common problems with instances
• Monitor the health of Amazon EC2 instances and other AWS services
• Manage user identity, AWS permissions, and security in the cloud
• Manage resource consumption in an AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
• Select and implement the best strategy for creating reusable Amazon EC2 instances
• Configure a set of Amazon EC2 instances that launch behind a load balancer, with the system scaling up and down in response to demand
• Edit and troubleshoot a basic AWS CloudFormation stack definition

Dates/Locations:

No Events

Course Outline:

Day 1

• Introduction and History of AWS
• AWS Infrastructure: Compute, Storage, and Networking
• AWS Security, Identity, and Access Management
• AWS Databases
• AWS Management Tools

Day 2
• System Operations on AWS Overview
• Networking in the Cloud
• Computing in the Cloud
Day 3
• Storage and Archiving in the Cloud
• Monitoring in the Cloud
• Managing Resource Consumption in the Cloud
Day 4
• Configuration Management in the Cloud
• Creating Scalable Deployments in the Cloud
• Creating Automated and Repeatable Deployments
Day 5
Full Day Lab
• Select the appropriate AWS service based on compute, data, or security requirements
• Execute steps required to provision cloud resources for selected deployment
• Identify and implement data protection, encryption, and capacity planning
• Implement and manage security policies, access controls, and role
• Implement Automation