CL-415: AWS System Operations

Course Overview:

AWS System Operations begins with a one day introduction to AWS products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

The AWS course continues to flow with teaching those in a Systems Administrator or Developer Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems.

To continue to learn more about AWS, TechNow has the following course:

CL-425: AWS Security Operations and Architecture

Attendees to CL-415: AWS System Operations will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
This course is intended for:
• System Administrators
• Software Developers, especially those in a Developer Operations (DevOps) role

DoD 8140: Not Mandated

Course Prerequisites:
We recommend that attendees of this course have the following prerequisites:
• Background in either software development or systems administration
• Some experience with maintaining operating systems at the command line (shell scripting in Linux environments, cmd or PowerShell in Windows)
• Basic knowledge of networking protocols (TCP/IP, HTTP)

Course Objectives:
This course is designed to teach you how to:
• Understand basic data center design concepts.
• Recognize terminology and concepts as they relate to the AWS platform and navigate the AWS Management Console.
• Understand the foundational infrastructure services, including Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Amazon Elastic Block Store (EBS), Amazon Simple Storage Service (S3), Auto Scaling, and Elastic Load Balancing (ELB).
• Understand the security measures AWS provides and key concepts of AWS Identity and Access Management (IAM).
• Understand AWS database services, including Amazon DynamoDB and Amazon Relational Database Service (RDS).
• Understand AWS management tools, including Amazon CloudWatch and AWS Trusted Advisor.
• Use standard AWS infrastructure features such as Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Elastic Load Balancing, and Auto Scaling from the command line
• Use AWS CloudFormation and other automation technologies to produce stacks of AWS resources that can be deployed in an automated, repeatable fashion
• Build functioning virtual private networks with Amazon VPC from the ground up using the AWS Management Console
• Deploy Amazon EC2 instances using command line calls and troubleshoot the most common problems with instances
• Monitor the health of Amazon EC2 instances and other AWS services
• Manage user identity, AWS permissions, and security in the cloud
• Manage resource consumption in an AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
• Select and implement the best strategy for creating reusable Amazon EC2 instances
• Configure a set of Amazon EC2 instances that launch behind a load balancer, with the system scaling up and down in response to demand
• Edit and troubleshoot a basic AWS CloudFormation stack definition

Dates/Locations:

No Events

Course Outline:

Day 1

• Introduction and History of AWS
• AWS Infrastructure: Compute, Storage, and Networking
• AWS Security, Identity, and Access Management
• AWS Databases
• AWS Management Tools

Day 2
• System Operations on AWS Overview
• Networking in the Cloud
• Computing in the Cloud
Day 3
• Storage and Archiving in the Cloud
• Monitoring in the Cloud
• Managing Resource Consumption in the Cloud
Day 4
• Configuration Management in the Cloud
• Creating Scalable Deployments in the Cloud
• Creating Automated and Repeatable Deployments
Day 5
Full Day Lab
• Select the appropriate AWS service based on compute, data, or security requirements
• Execute steps required to provision cloud resources for selected deployment
• Identify and implement data protection, encryption, and capacity planning
• Implement and manage security policies, access controls, and role
• Implement Automation

PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)

Course Overview: PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course. Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server. Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network. Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

Module 0 – Introduction & Overview
Mod 1: Overview
- Panorama Solution
- Deployment Design
Mod 2: Initial Configuration
- Interface Configuration
- Setup Configurations
- Device Deployment
- Configuration Management
Mod 3: Templates
- Templates Overview
- Common Organization
- Strategies
- Configuring Templates
Mod 4: Device Groups
- Device Groups
- Objects
- Policies
- Device Group Commit

Day 2

Mod 5: Administration
- Admin Roles and Access
- Control
- Commit Procedure
Mod 6: Logging and
- Reporting
- Logging
- Application Command
- Center
- App-Scope
- Correlation Objects
- Reports
Mod 7: Log Collectors
- Plan a Log Collection
- Deployment
- Distributed Data Collection
- Log Deployment
- Configure Dedicated Log
- Collector
- Managed Collector Groups
Mod 8: Business Continuity
- Panorama High Availability
- Collector Group
- Redundancy
- Export Configuration
- Disk Installation

Prerequisites:

Security+, Network+, CCNA and networking experience is recommended.

This course is in no way associated with Palo Alto Networks, Inc.

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TN-822: Certified Information Systems Auditor (CISA) Seminar

Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it. The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession. With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world. CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction. This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/13/2026 - 04/17/2026 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX
05/04/2026 - 05/08/2026 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
07/27/2026 - 07/31/2026 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX
12/07/2026 - 12/11/2026 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Systems Auditing Process (18%)
- Providing industry-standard audit services to assist organizations in protecting and controlling information systems, Domain-1 affirms your credibility to offer conclusions on the state of an organization’s IS/IT security, risk and control solutions.
Governance & Management of IT (18%)
- This domain confirms to stakeholders your abilities to identify critical issues and recommend enterprise-specific practices to support and safeguard the governance of information and related technologies.
Information Systems Acquisition, Development & Implementation (12%)
- Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.
Information Systems Operation & Business Resilience (26%)
- Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.s.
Protection of Information Assets (26%)
- Cybersecurity now touches virtually every information systems role, and understanding its principles, best practices and pitfalls is a major focus within Domain 5.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required. Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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Palo Alto Networks

TechNow has been involved in enterprise security architectures and education since 1990. TechNow’s training program has followed the evolution of enterprise computing into security architectures. Palo Alto Networks represents the current state of security product evolution. With next generation firewall technology, the reunification of your security architecture is possible. TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise security professionals with experience as instructors and can discuss the detail of implementation and the integration into an existing infrastructure.

Palo Alto Networks Certifications: Accredited Configuration Engineer (ACE) take EDU-201; Palo Alto Networks Certified Network Security Engineer (PCNSE) take EDU-201 + EDU-205 + EDU-221

TechNow is a mobile Pearson VUE Authorized Testing Center. Palo Alto courses can be delivered on the customer site, with certificadtion testing on the last day of the course. Take the course and get certfied, without logistical effort of getting students to a training facility and the hassle of scheduling testing.

TechNow, Inc. is not associated in any way with Palo Alto Networks, Inc.

TN-825: Certified Information Security Manager (CISM) Seminar

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
11/17/2025 - 11/21/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
02/23/2026 - 02/27/2026 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
08/17/2026 - 08/21/2026 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Security Governance (24%)
Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
Information Risk Management (30%)
Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
Information Security Program Development and Management (27%)
Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
Information Security Incident Management (19%)
Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

Comments

Latest comments from students

User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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