TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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RH-345: Red Hat JBoss Application Administration I

 
 

Course Overview:

 

Install, configure, and manage Red Hat JBoss Enterprise Application Platform

Red Hat JBoss® Application Administration I teaches you the best practices for installing and configuring Red Hat JBoss Enterprise Application Platform 6. Through hands-on labs, learn the essential, real-world tasks that a system administrator needs to know to effectively deploy and manage applications on JBoss Enterprise Application Platform.

Attendees to RH-345: Red Hat JBoss Application Administration I, will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Duration: 5 Days

Course Objectives:

  • Overview of JBoss Enterprise Application Platform
  • Configure JBoss Enterprise Application Platform in standalone mode
  • Configure JBoss Enterprise Application Platform in domain mode
  • Configure servers
  • Use the CLI tool
  • The datasource subsystem
  • The logging subsystem
  • The messaging subsystem
  • The security subsystem
  • JVM configuration
  • Migrating applications to JBoss Enterprise Application Platform 6
  • The web subsystem

Prerequisites:

  • Linux System Administration

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TN-565: Nessus Vulnerability & Compliance Auditing

Course Overview:

This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.

This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduction to Nessus and Vulnerability Scanning
  • Nessus Installation and Administration
  • Basic Nessus Scan Operation
  • Nessus Scan Configuration and Policy Creation
  • Vulnerability Analysis and Reporting with Nessus
  • Advanced Scan Configuration and Policy Creation
  • Introduction to Compliance and Auditing
  • Nessus Auditing Features
  • Windows System Auditing
  • Unix System Auditing
  • Cisco IOS Auditing
  • Nessus Database Auditing
  • Nessus Content Auditing
  • Auditing to Industry Guidelines
  • Auditing to Federal Guidelines

Prerequisites:

Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential.  PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

Date/Time Event
11/17/2025 - 11/19/2025
08:00 -16:00 		PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Agile Principles and Mindset
  • Value-driven delivery
  • Stakeholder engagement
  • Team performance
  • Adaptive planning
  • Problem detection and Resolution
  • Continuous Improvement

Prerequisites:

  • Secondary degree
  • 21 contact hours of training in agile practices
  • 12 months of general project experience within the last 5 years. A current PMP® or PgMP® will satisfy this requirement but is not required to apply for the PMI-ACP
  • 8 months of agile project experience within the last 3 years

 

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VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack

 

Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented.  The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335:  VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Understand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
  • Design a vCenter Chargeback implementation.

Course Prerequisites:

  • VM-315  or equivalent experience.
  • Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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