TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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CT-325: Security+

 

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.  Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

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Dates/Locations:

Date/Time Event
10/27/2025 - 10/31/2025
08:00 -20:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Compare and contrast attacks
  • Compare and contrast security controls
  • Use security assessment tools
  • Explain basic cryptography concepts
  • Implement a public key infrastructure
  • Implement identity and access management controls
  • Manage access services and accounts
  • Implement a secure network architecture
  • Install and configure security appliances
  • Install and configure wireless and physical access security
  • Deploy secure host, mobile, and embedded systems
  • Implement secure network access protocols
  • Implement secure network applications
  • Explain risk management and disaster recovery concepts
  • Describe secure application development concepts
  • Explain organizational security concepts

Prerequisites:

  • CompTIA A+ and Network+ certifications, or equivalent knowledge.
  • Windows 7/8/10 and Server 2008/2012/2016 experience required.
  • Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

Comments

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

 

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TN-919: Penetration Tester Course

Course Overview:

This course engages students by providing in-depth knowledge of the most prominent and powerful attack vectors and an environment to perform these attacks in numerous hands-on scenarios. This course goes far beyond simple scanning for low-hanging fruit, and shows penetration testers how to model the abilities of an advanced attacker to find significant flaws in a target environment and demonstrate the business risk associated with these flaws.

Attendees to TN-919:Penetration Tester course will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Advanced Hash Manipulation
  • Command Shell vs. Terminal Access
  • Enumerating Users
  • Exploitation Fundamentals
  • Injection Attacks
  • Legal Issues
  • Metasploit
  • Moving Files with Exploits
  • Obtaining and Passing Password Representations
  • Overview of Passwords
  • Penetration Testing Foundations
  • Penetration Testing Process
  • Penetration Testing via the Command Line
  • Profiling the Target
  • Reconnaissance
  • Scanning for Targets
  • Using a Proxy to Attack a Web Application
  • Vulnerability Scanning
  • Wireless Crypto and Client Attacks
  • Wireless Fundamentals

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking, and security experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: kdwagoner

Instructor comments: Very knowledgeable. Kept class focused and on task

Facilities comments: Good

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Specialized

TechNow provides an array of courses to meet our customer's requirements.  Courses that do not fit into our major course categories and custom or specialized courses appear here.  

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CL-345: Red Hat OpenStack Administration II

 

Course Overview:

The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

Course Outline:

  • Navigate the Red Hat OpenStack Platform architecture
  • Describe the OpenStack control plane
  • Integrate Identity Management
  • Perform image operations
  • Manage storage
  • Manage OpenStack networking
  • Manage compute resources
  • Automate could applications
  • Troubleshoot OpenStack operations
  • Comprehensive review

 

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