Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
04/07/2026 - 04/10/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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    • San Antonio
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    • San Antonio
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    • 02/23/2026 – 02/27/2026
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    Course Overview:

    The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

    The CHFI certification gives participants the necessary skills to perform an effective digital forensics investigation. CHRI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence

    What’s Included:

    • 5 days of instructor-led in classroom training
    • Detailed Labs for hands-on learning experience; approximately 50% of training is dedicated to labs
    • Hundreds of investigation tools including EnCase, Access Data FTL, & ProDiscover
    • Huge cache of evidence files for analysis including RAW, .dd images, video & audio files, MS Office files, systems files, etc.
    • CHFI Courseware
    • Exam Voucher
    • CHFI onsite exam scheduling

    Course Objectives:

    • Establish threat intelligence and key learning points to support pro-active profiling and scenario modeling
    • Perform anti-forensic methods detection
    • Perform post-intrusion analysis of electronic and digital media to determine the who, where, what, when, and how the intrusion occurred
    • Extract and analyze of logs from various devices like proxy, firewall, IPS, IDS, Desktop, laptop, servers, SIM tool, router firewall, switches AD server, DHCP logs, Access Control Logs & conclude as part of investigation process
    • Identify & check the possible source/ incident origin
    • Recover deleted files and partitions in Windows, MAC OS X, and Linux
    • Conduct reverse engineering for known and suspected malware files
    • Collect data using forensic technology methods in accordance with evidence handling procedures, including collection of hard copy and electronic documents

    Dates/Locations:

    Date/Time Event
    03/23/2026 - 03/27/2026
    08:00 -16:00
    TN-415: Computer Hacking Forensics Investigator (CHFI)
    TechNow, Inc, San Antonio TX
    06/29/2026 - 07/03/2026
    08:00 -16:00
    TN-415: Computer Hacking Forensics Investigator (CHFI)
    TechNow, Inc, San Antonio TX
    09/28/2026 - 10/02/2026
    08:00 -16:00
    TN-415: Computer Hacking Forensics Investigator (CHFI)
    TechNow, Inc, San Antonio TX

    Duration: 5 Days

    Course Content:

      • Module 01. Computer Forensics in Today’s World
      • Module 02. Computer Forensics Investigation Process
      • Module 03. Understanding Hard Disks and File Systems
      • Module 04. Data Acquisition and Duplication
      • Module 05. Defeating Anti-forensics Techniques
      • Module 06. Operating System Forensics (Windows, Mac, Linux)
      • Module 07. Network Forensics
      • Module 08. Investigating Web Attacks
      • Module 09. Database Forensics
      • Module 10. Cloud Forensics
      • Module 10. Malware Forensics
      • Module 11. Investigating Email Crimes
      • Module 12. Investigating Email Crimes
      • Module 13. Mobile Forensics
      • Module 14. Forensics Report Writing and Presentation

     

    Prerequisites:

        • 2+ years of proven information security work experience
        • Educational background with digital security specialization

      Target Audience:

        • Law Enforcement
        • Defense & Military
        • E-Business Security
        • Systems Administrators
        • Legal Professionals
        • Banking & Insurance professionals
        • Government Agencies
        • IT Managers

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    Course Overview:

    TN-575: Open Source Network Security Monitoring teaches students how to deploy, build, and run an NSM operation using open source software and vendor-neutral tools. No network is bullet proof and when attackers access your network, this course will show you how to build a security net to detect, contain, and control the attacker. Sensitive data can be monitored and deep packet and deep attachment analysis can be achieved. As organizations stand up a Security Operations Center (SOC) the enterprise NSM is the key ingredient to that SOC. This course not only teaches how to implement an NSM technologically, but how to effectively monitor an enterprise operationally. You will learn how to architect an NSM solution: where to deploy your NSM platforms and how to size them, stand-alone or distributed, and integration into packet analysis, interpret evidence, and integrate threat intelligence from external sources to identify sophisticated attackers. A properly implemented NSM is integral to incident response and provides the responders timely information to react to the incident. TN-575: Open Source Network Security Monitoring is a lab intensive environment with a cyber range that gives each student in-depth knowledge and practical experience monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls.

    Attendees to TN-575: Open Source Network Security Monitoring class will receive TechNow approved course materials and expert instruction.

    This Course is taught utilizing Security Onion or RockNSM as specified by the customer.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objective:

    The focus of this course is to present a suite of Open Source security products integrated into a highly functional and scalable Network Security Monitoring solution.

    Prerequisites:

    Students should have a basic understanding of networks, TCP/IP and standard protocols such as DNS, HTTP, etc. Some Linux knowledge/experience is recommended, but not required

    Course Outline:

    • Network Security Monitoring (NSM) Methodology
    • High Bandwidth Packet Capture Challenges
    • Installation of Security Onion
      • Use Cases (analysis, lab, stand-alone, distributed)
      • Resource Requirements
    • Configuration
      • Setup Phase I – Network Configuration
      • Setup Phase 2 – Service Configuration
      • Evaluation Mode vs. Configuration Mode
      • Verifying Services
    • Security Onion Architecture
      • Configuration Files and Folders
      • Network Interfaces
      • Docker Environment
      • Security Onion Containers
    • Overview of Security Onion Analyst Tools
      • Kibana
      • CapME
      • CyberChef
      • Squert
      • Sguil
      • NetworkMiner
    • Quick Review of Wireshark and Packet Analysis
      • Display and Capture Filters
      • Analyze and Statistics Menu Options
      • Analysis for Signatures
    • Analyzing Alerts
      • Replaying Traffic
      • 3 Primary Interfaces:
        • Squert
        • Sguil
        • Kibana
      • Pivoting Between Interfaces
      • Pivoting to Full Packet Capture
    • Snort and Surricata
      • Rule Syntax and Construction
      • Implementing Custom Rules
      • Implementing Whitelists and Blacklists
    • Hunting
      • Using Kibana to Slice and Dice Logs
      • Hunting Workflow with Kibana
    • Bro
      • Introduction and Overview
        • Architecture, Commands
      • Understanding and Examining Bro Logs
        • Using AWK, sort, uniq, and bro-cut
      • Working with traces/PCAPs
      • Bro Scripts Overview
        • Loading and Using Scripts
      • Bro Frameworks Overview
        • Bro File Analysis Framework FAF
      • Using Bro scripts to carve out more than files
    • RockNSM ( * If Applicable)
      •  Kafka
        • Installation and Configuration
        • Kafka Messaging
        • Brokers
        • Integration with Bro and FSF
      • File Scanning Framework FSF
        • Custom YARA Signatures
        • JSON Trees
        • Sub-Object Recursion
        • Bro and Suricata Integration
    • Elastic Stack
      • Adding new data sources in Logstash
      • Enriching data with Logstash
      • Automating with Elastalert
      • Building new Kibana dashboards
    • Production Deployment
      • Advanced Setup
      • Master vs Sensor
      • Node Types – Master, Forward, Heavy, Storage
      • Command Line Setup with sosetup.conf
      • Architectural Recommendations
      • Sensor Placement
      • Hardening
      • Administration
      • Maintenance
    • Tuning
      • Using PulledPork to Disable Rules
      • BPF’s to Filter Traffic
      • Spinning up Additional Snort / Suricata / Bro Workers to Handle Higher Traffic Loads

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    Increase your credibility, job security, and career opportunities by reaching your goal and getting certified!  TechNow offers many CompTIA bootcamp style courses in which we administer an exam on the last day of class.  We have a proven testing program that will get you the results you want!

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