TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)

Course Overview: PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats. Successful completion of this course enables administrators to better understand the threat landscape. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 days

Course Objectives: Students attending this training course will gain an understanding of cyberthreats and their characteristics. Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

Day 1

Mod 1: Threat Landscape
- Advanced Persistent
- Threats
- Data Breaches and Tactics
- Threat Management
- Strategies
Mod 2: Integrated
- Approach to Threat
- Protection
- Integrated Approach to
- Protection
- Next-Generation Firewall
- Advanced Endpoint
- Protection
Mod 3: Network Visibility
- Zero Trust Model
- SSL Decryption
- Decryption Policy
Mod 4: Reducing the Attack
- Surf
- ection

Day 2

Mod 5: Handling Known
- Threats
- WildFire Analysis
- Security Profiles
Mod 6: Handling Unknown
- Traffic and Zero-Day Exploits
- WildFire
- Researching Threat Events
- Identifying Unknown
- Applications
Mod 7: Investigating
- Breaches
- Identify IOCs Using
- App-Scope
- Log Correlation
- Finding Infected Host
Mod 8: Using Custom
- Signatures
- Creating Custom App-IDs
- Threat Signatures

A

Prerequisites:

Students must complete the PA-213: Install, Configure, and Manage course
Understanding of network concepts, including routing, switching, and IP addressing
In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

This course is in no way associated with Palo Alto Networks, Inc.

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MS-5002: Introduction to SQL Databases

Course Overview:

The introduction to SQL Databases training course is designed to train the learners on the fundamentals of database concepts. You will not only learn about the different types of databases, the languages and designs as well as describe important database concepts using SQL Server 2016. Anyone who is moving into a database role will benefit from taking this course.

Attendees to MS-5002: Introduction to SQL Databases will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 2 days

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CT-325: Security+

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network. Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

Dates/Locations:

Date/Time	Event
10/27/2025 - 10/31/2025 08:00 -20:00	CT-325: Security+ TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Compare and contrast attacks
Compare and contrast security controls
Use security assessment tools
Explain basic cryptography concepts
Implement a public key infrastructure
Implement identity and access management controls
Manage access services and accounts
Implement a secure network architecture
Install and configure security appliances
Install and configure wireless and physical access security
Deploy secure host, mobile, and embedded systems
Implement secure network access protocols
Implement secure network applications
Explain risk management and disaster recovery concepts
Describe secure application development concepts
Explain organizational security concepts

Prerequisites:

CompTIA A+ and Network+ certifications, or equivalent knowledge.
Windows 7/8/10 and Server 2008/2012/2016 experience required.
Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

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Programming

TechNow offers the full gamut of programming languages from ANSI C and C++ to the various Microsoft .Net languages (Visual Basic, C# and C++). If you are completely new to programming, TechNow offers courses that demonstrate the fundamentals to get you started.

If you prefer Unix/Linux, we offer Shell Programming, as well as, Perl and Python. We also offer courses in the web development languages, such as, Java Servlets, JSP, and ASP .Net.

The following is a list of our Programming training courses: