Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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Course Overview:

This hands-on training course builds your skills in the VMware ViewTM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinAppTM.  Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

  • Install and configure View components
  • Create and manage dedicated and floating desktop pools
  • Deploy and manage linked-clone virtual desktops
  • Configure and manage desktops that run in local mode
  • Configure secure access to desktops through a public network
  • Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Module 1: Course Introduction
  • Module 2: Introduction to VMware View
  • Module 3: View Connection Server
  • Module 4: View Desktops
  • Module 5: View Client Options
  • Module 6: View Administratory
  • Module 7: Configuring and Managing Linked Clones
  • Module 8: Local-Mode Desktops
  • Module 9: Command-Line Tools and Backup Options
  • Module 10: Managing VMware View Security
  • Module 11: View Manager Performance and Scalability
  • Module 12: VMware® ThinAppTM

Prerequisites:

  • VM-315: VMware Infrastructure: Install, Configure and Manage
  • Experience in Microsoft Windows Active Directory Administration
  • Experience with VMware vSphereTM
  • Before attending the course, students must be able to perform the following tasks:
    • Create a template in VMware vCenterTM Server and deploy a virtual machine from it
    • Modify a template customization file
    • Open a virtual machine console in vCenter Server and access the guest operating system
    • Configure Active Directory services

 

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Course Overview:

This course is very hands-on with respect to SP 800-53 controls as related to ICD-503, leveraging experience with DCD 6/3, and incorporating a broad array of technologies found in the field.  Assessors and Auditors have to face many technologies that are not part of the main stream.  TechNow has gone to great efforts to build a very broad, comprehensive, and complex lab to simulate many scenarios and architectures.  Technologies such as a network appliance that is not a typical infrastructure product, a radio/satellite communications device, or many other technologies that build up a weapon system.  Students learn how controls are integrated into many different devices and how they fit in the overall security architecture of monitoring, reporting, and compliance testing.

Directly discussed are overlays for different requirements i.e.: tactical, medical, network type: JWICS, SIPR; IC or AF.  TechNow has developed a funnel concept to overlays to exemplify the encapsulation of a control within different requirements.  TechNow has over 15 years experience in Trusted Solaris/Trusted Extensions and labeled security.  Cross Domain overlays are presented that fits the work flow of an assesor.  PII overlays and any overlays that an organization uses and can be made available are also presented.  

This course allows the student to leverage years of experience in DoD DCD 6/34 for transition to the Risk Management Framework (RMF) applied to the Intelligence Community as mandated by ICD 503.  Utilizing NIST SP 800-37 to establish a baseline of RMF knowledge, the student learns how to integrate the NIST pubs to provide cohesive information assurance architectures and compliance.  ICD 503 scorecard evaluations are integral in demonstrating a successful ICD 503 compliance program.  TechNow's ICD 503 course provides students with the skill to assess security programs and evaluate ICD 503 compliance to build an improvement and sustainable program for score consistency.  TechNow's instructors have unparralleled expertise in federal compliance initiatives, and we bring this expertise instructing students on the complete life cycle of RMF.

More than a simple checklist, we instruct students not only how to validate essential security controls, programs, and metrics, but that they are operating effectively.  The student leaves the course knowing how to: identify gaps where controls, programs, or metrics are incomplete, missing or ineffective, and provide actionable findings and recommend remediation strategies.  Students learn to internalize NIST pubs to meaningul and effective IA guidelines and work with the Body of Evidence templates which include: Risk Assessment Report (RAR), Systems Security Plan (SSP), Security Assessment Report (SAR), and Plans of Action and Milestone (POAM).

TechNow training materials are aligned with the most recent set of National Institute of Standards and Technology (NIST), Committee on National Security Systems (CNSS), and Office of the Director of National Intelligence (ODNI) policies standards, processes, policies and instructions to be addressed/explained include ICD 503, ICS 503-1, ICS 500-16, ICS 500-18, ICS 500-27, ICD 502, NIST SP 800-37, NIST SP 800-30, NIST SP 800-53, NIST SP 800-53A, NIST SP 800-137, NIST SP 800-47, CNSSP 22, CNSSI 1253, and CNSSI 4009.

A majority of time is spent on in-depth compliance review of NIST SP 800-53 controls.  Instruction discusses which method should be used to test and validate each security control and what evidence should be gathered.  This course is not theory or death by power point.  Real scenarios are presented as exercises.  A complete live cyber range simulating the IC is utilized for hands-on labs for techniques of validating and documenting compliance of NIST SP 800-53 controls as related to ICD 503.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Establish a baseline of RMF knowledge
  • Validate essential security controls, programs, and metrics
  • DoD DCD 6/3 to ICD 503 Transition
  • Lab Environtment and the Cyber Range
  • Overlays: Tactical, Medical, Network type(JWICS, SIPR; IC or AF), Cross Domain, PII
  • Risk Assessment Report (RAR)
  • Systems Security Plan (SSP)
  • Security Assessment Report (SAR)
  • Plans of Action and Milestone (POAM)

Prerequisites:

Experience in the field of auditing and assesments.

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Course Overview: 

This course details how a well-educated Product Owner and a knowledgeable Scrum Master can work together to deliver a successful product with Agile principles using SCRUM approach.  Designed specifically for students who want to learn the mechanics of an Agile / Scrum team being led by a Product Owner and a Scrum Master.

This course offers a firm grasp of Agile principles as they relate to new product development.  If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course covers the Agile adaptive life cycle framework and everything in between.

Attendees to PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the principles of empirical process control
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum team roles and why there is no project manager
  • Understand how the Scrum Master measures team velocity
  • Understand the importance of having the product vision as an overarching goal galvanizing the entire Scrum team
  • Understand the relationship between the vision and the product roadmap
  • Understand the different estimation levels in Scrum
  • Understand what the Product Backlog is and what it is not
  • Understand Product Backlog grooming
  • Understand that Scrum planning is adaptive, iterative, incremental, and collaborative

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.

 

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TechNow has heard many students talk about virtualized/remote training that TechNow Does Not Do.  While training our most recent offering of PA-215: Palo Alto Networks Firewall Essentials FastTrack a student told his story of how he endend up in our course.  His story we have heard for other technologies like Cisco, VMware, BlueCoat and other products.

A large percentage of training is moving to the virtualized/remote lab environments.  Students are asked to use some variant of remote access software and remote into the training company's lab environment. Our student in our Palo Alto Networks Firewall course informed us that he went to a very costly offering of that course from the vendor and was not able to perform any labs.  There were either network connectivity issues, or issues with the remote access software, or other problems.  The whole training experience was very frustrating and not productive.

We keep our labs open to students if they would like after hours, or before hours access.  Repeatedly going through a lab engrains that knowledge for later recall.  Touching hardware is so critical in understanding the problems that arise when a cable comes loose, or a cable gets plugged in the wrong port.  There are other scenarios such as just pulling the power cable, or turning off a power strip, or accidently overwriting a configuration.  These disaster scenarious requires hands-on physical access to hardware.  Preventing and recovering from disasters is what it's all about, and that requires hands-on, instructor led, real hardware.