Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

  • Name
  • Mailing or billing address
  • Telephone or mobile phone number
  • Email address
  • Course enrollment information
  • Student account information
  • Course progress and quiz activity
  • Information necessary to process course registration and payment
  • Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

  • Registering students for courses
  • Creating and maintaining student accounts
  • Providing access to course materials and quizzes
  • Communicating course schedules and changes
  • Sending course reminders and administrative notifications
  • Communicating logistical information necessary for a course
  • Communicating urgent or emergency information related to the delivery of a course
  • Responding to student questions and requests
  • Administering payments and registrations
  • Maintaining records necessary to operate our business and educational programs
  • Providing technical support for our student platform
  • Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?”  This is to initiate automated communications.  Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”.  If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”.  Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns.  Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

  • Student account notifications
  • Course enrollment or welcome notifications
  • Course reminders
  • Class schedule information
  • Schedule changes
  • Class cancellations
  • Location or logistical information
  • Instructor or course-related administrative notifications
  • Urgent or emergency information related to the delivery of a course
  • Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers  to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

  • Website
  • Student-platform
  • Email
  • Information technology and security
  • Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery.   A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

  • Login credentials
  • Course enrollment
  • Quiz and assessment activity
  • Course progress
  • Account settings
  • Communication preferences
  • SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

  • Maintain authenticated sessions
  • Keep students logged into their accounts
  • Provide website and application functionality
  • Maintain security
  • Detect and prevent unauthorized access
  • Diagnose technical problems
  • Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

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N-505: CISCO DoD Comply to Connect (C2C)

Course Overview:

 Cisco DoD Comply-to-Connect (C2C) course teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (ISE). This training covers implementation of 802.1X for both wired and wireless devices and how Cisco ISE uses that information to apply policy control and enforcement. Additionally, other topics like supplicants, non-supplicants, ISE profiler, authentication, authorization, and accounting (AAA) and public key infrastructure (PKI) support, reporting and troubleshooting are covered. Finally, C2C specific use case scenarios are covered.

This training also earns you 32 Continuing Education (CE) credits toward recertification.

Dates/Locations:

No Events

Duration: 5 days

 

Course Outline: 

Section 1: C2C Fundamentals

  • Comply to Connect Overview
  • From C2C to ZTA
  • Steps to Implement C2C

Section 2: Cisco Identity-Based Networking Services

  • Cisco IBNS Overview
  • AAA Role in Cisco IBNS
  • Compare Cisco IBNS and Cisco ISE Solutions
  • Explore Cisco IBNS Architecture Components

Section 3: Introducing Cisco ISE Architecture

  • Cisco ISE as a Network Access Policy Engine
  • Cisco ISE Use Cases
  • Cisco ISE Functions

Section 4: Introducing Cisco ISE Deployment

  • Cisco ISE Deployment Models
  • Cisco ISE Licensing and Network Requirements
  • Cisco ISE Context Visibility Features
  • New Features in Cisco ISE 3.X

Section 5: Introducing Cisco ISE Policy Enforcement Components

  • 802.1X for Wired and Wireless Access
  • MAC Authentication Bypass for Wired and Wireless Access
  • Identity Management
  • Active Directory Identity Source
  • Additional Identity Sources
  • Certificate Services

Section 6: Introducing Cisco ISE Policy Configuration

  • Cisco ISE Policy
  • Cisco ISE Authentication Rules
  • Cisco ISE Authorization Rules

Section 7: PKI and Advanced Supplicants

  • Public Key Infrastructure (PKI)
  • TEAP in Comply to Connect (C2C)
  • Secure Client ISE features and Configuration for C2C

Section 8: Introducing the Cisco ISE Profiler

  • Web Access with Cisco ISE
  • ISE Profiler
  • Cisco ISE Probes
  • Profiling Policy
  • Custom Attributes in Profile

Section 9: Introducing Cisco ISE Endpoint Compliance Services

  • Endpoint Compliance Services Overview

Section 10: Configuring Client Posture Services and Compliance

  • Client Posture Services and Provisioning Configuration

Section 11: Introducing Profiling Best Practices and Reporting

  • Profiling Best Practices

Section 12: C2C Use Cases

  • Cisco CX ISE Reporting Tool
  • ISE Reporting
  • ISE Hardening
  • Profiling Best Practices for C2C

Section 13: C2C Third-Party Integrations-Tenable

  • Tenable Use Case
  • Tenable Overview and Capabilities
  • Tenable Integration Prerequisites
  • Tenable Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 14: C2C Third-Party Integrations-MECM

  • MECM Use Case
  • MECM Overview and Capabilities
  • MECM Integration Prerequisites
  • MECM Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 15: C2C Third-Party Integrations-Trellix

  • Trellix Use Case
  • Trellix Overview and Capabilities
  • Trellix Integration Prerequisites
  • Trellix Integration Configuration
  • Policy Enforcement
  • Enforcement Verification

Section 16: Troubleshooting Cisco ISE Policy and Third-Party NAD

  • Cisco ISE Third-Party Network Access Device Support
  • Troubleshooting Cisco ISE Policy Configuration

Section 17: Exploring Cisco TrustSec

  • Cisco TrustSec Overview
  • Cisco TrustSec Enhancements
  • Cisco TrustSec Configuration

Section 18: Working with Network Access Devices

  • Reviewing AAA
  • Cisco ISE TACACS+ Device Administration
  • Configuring TACACS+ Device Administration
  • TACACS+ Device Administration Guidelines and Best Practices

 

Course Prerequisites: 

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

  • Familiarity with 802.1X
  • Familiarity with Microsoft Windows Operating Systems
  • Familiarity with Cisco IOS CLI for wired and wireless network devices
  • Familiarity with Cisco Identity Service Engine

TN-835: Certified in Risk and Information Systems Control (CRISC) Preparation Seminar

Course Overview:

Certified in Risk and Information Systems Control (CRISC), is for professionals responsible for an organization's risk management program.  Students looking to acquire CRISC qualify themselves as IT security analyst, security engineer architect, information assurance program manager and senior IT auditor.  CRISC certified professionals manage risk, design and oversee response measures, monitor systems for risk, and ensure the organization's risk management strategies are met.

The CRISC exam will primarily align with the terminology and concepts described in The Risk IT Framework, The Risk IT Practioner Guide, and COBIT 5.  This will include applications in the evaluation and monitoring of IT-based risk, as well as the design and implementation of IS controls. 

The CRISC exam covers four domains that are periodically updated to reflect the changing needs of the profession:

  • Domain 1: Risk Identification 
  • Domain 2: Risk Assessment
  • Domain 3: Risk Response and Mitigation
  • Domain 4: Risk and Control Monitoring and Reporting

This course is designed to assist in your exam preparation for the CRISC exam.

Attendees to TN-835: Certified in Risk and Information Systems Control (CRISC) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Risk IT Framework—Purpose and Principles
  • Essentials of Risk Governance, Evaluation, and Response
  • Risk and Opportunity Management Using CobiT, Val IT and Risk IT
  • The Risk IT Framework Process Model Overview
  • Managing Risk in Practice—The Practitioner Guide Overview
  • Overview of the Risk IT Framework Process Model 
  • The Risk IT Framework

Prerequisites:

A minimum of at least three (3) years of cumulative work experience performing the tasks of a CRISC professional across at least three (3) CRISC domains is required for certification. There are no substitutions or experience waivers.

Comments

Latest comments from students

User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

Liked the class?  Then let everyone know!

CL-425: AWS Security Operations and Architecture

Course Overview:

This course begins by introducing you to fundamental cloud computing and AWS security concepts including AWS access control and management, governance, logging, and encryption methods. It also covers security-related compliance protocols and risk management strategies, as well as procedures related to auditing your AWS security infrastructure.

The course continues to teach students how to efficiently use AWS security services to stay secure and compliant in the AWS cloud. The course focuses on the AWS-recommended security best practices that you can implement to enhance the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. This course also refers to the common security control objectives and regulatory compliance standards and examines use cases for running regulated workloads on AWS across different verticals, globally. You will also learn how to leverage AWS services and tools for automation and continuous monitoring—taking your security operations to the next level.

Attendees to CL-425: AWS Security Operations and Architecture will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
• Security engineers
• Security architects
• Security analysts
• Security auditors
• Individuals who are responsible for governing, auditing, and testing an organization’s IT infrastructure, and ensuring conformity of the infrastructure to security, risk, and compliance guidelines

DoD 8140: Not Mandated

Course Prerequisites:

We recommend that attendees of this course have the following prerequisites:
This course assumes you have the equivalent experience or have taken the AWS operational courses that are in the TechNow AWS track.
• CL-415: AWS Security Operations

The above courses encapsulate prerequisite knowledge:
• Experience with governance, risk, and compliance regulations and control objectives
• Working knowledge of IT security practices
• Working knowledge of IT infrastructure concepts
• Familiarity with cloud computing concepts

Course Objectives:

This course teaches you how to:
• Identify the security and compliance benefits of using the AWS cloud.
• Discuss the AWS Shared Responsibility Model.
• Describe the access control and access management features of AWS.
• Use AWS services for security logging and monitoring.
• Describe data encryption methods to secure sensitive data.
• Describe AWS services used to protect network security.
• Describe the basic steps to ensure strong governance of your AWS resources.
• Identify AWS services used to maintain governance of control environments.
• Use the AWS audit features.
• Explain how to audit an AWS environment.
• Explain the AWS compliance and assurance programs.
• Describe how AWS audits and attestations validate that security controls are implemented and operating effectively.
• Assimilate and leverage the AWS shared security responsibility model.
• Mange user identity and access management in the AWS cloud.
• Use AWS security services such as AWS Identity and Access Management, Amazon Virtual Private Cloud, AWS Config, AWS CloudTrail, AWS Key Management Service, AWS CloudHSM, and AWS Trusted Advisor.
• Implement better security controls for your resources in the AWS cloud.
• Manage and audit your AWS resources from a security perspective.
• Monitor and log access and usage of AWS compute, storage, networking, and database services.
• Analyze events by capturing, monitoring, processing, and analyzing logs.
• Identify AWS services and tools to help automate, monitor, and manage security operations on AWS.
• Perform security incident management in the AWS cloud.
• Perform security assessments to ensure that common vulnerabilities are patched and security best practices are applied. The assessment outline deals both with AWS specifics and also lays down the workflow of NIST, FedRAMP, and Cloud Security Alliance STAR compliance for a deployed AWS solution.

Dates/Locations:

No Events

Course Outline:

Day 1
• Introduction to Cloud Computing and AWS Security
• Access Control and Management
• AWS Security: Governance, Logging, and Encryption
• Compliance and Risk Management

Day 2
• Introduction to Cloud Security Course Objectives
• Security of the AWS Cloud: Entry Points, Web Application, Communications, and Incident Response.
• Cloud Aware Governance and Compliance and related control frameworks.
• Identity and Access Management
Day 3
• Securing AWS Infrastructure Services
• Securing AWS Container Services
• Securing AWS Abstracted Services
• Using AWS Security Services
Day 4
• Data Protection in the AWS Cloud
• Managing security in a hybrid environment
• Deep dive into AWS monitoring and log analysis
• Protecting against outside threats to AWS VPC
Day 5
• How to carry out a Pentest on an AWS solution
• Security Incident Management and Automating security and incident response
• Threat detection and monitoring sensitive data
• Lets Do it! Building Compliant Workloads on AWS—Case Study

DoD 8570

DoD 8570 Training

The Department of Defense requires that all information assurance personnel must become compliant with IT and security certification standards.

DoD 8570 training, also called Information Assurance training, is available through TechNow to provide you with the certification that is required.  Your DoD 8570 training  ( information assurance training ) at TechNow will provide you with all of the courses necessary to receive your DoD 8570.01-M certification.

Ongoing open enrollment through TechNow is available for our DoD 8570.01-M courses.

Please review the full & updated DoD approved IA baseline certifications aligned to each category & level of the IA workforce.


 

 

For further information or to schedule for classes, call us at 800-324-2294

 

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