Course Overview:

Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

Course Objectives:

  • Install and troubleshoot Ansible on central nodes and managed hosts
  • Automate administration tasks with Ansible playbooks and ad hoc commands
  • Write effective Ansible playbooks
  • Protect sensitive data used by tasks with Ansible Vault.
  • Install and configure Ansible Tower for enterprise Ansible management
  • Use Ansible Tower to control access to inventories and machine credentials by users and teams
  • Create job templates in Ansible Tower to standardize playbook execution.
  • Centrally launch playbooks and monitor and review job results with Ansible Tower

 

Course Outline:

  • Introduce Ansible
  • Deploy Ansible
  • Implement playbooks
  • Manage variables and inclusions
  • Implement task control
  • Implement Jinja2 templates
  • Implement roles
  • Configure complex playbooks
  • Implement Ansible Vault
  • Troubleshoot Ansible
  • Install Ansible Tower and describe Ansible Tower’s architecture
  • Create users and teams for role-based access control
  • Create and manage inventories and credentials
  • Manage projects for provisioning with Ansible Tower
  • Construct advanced job workflows
  • Update inventories dynamically and compare inventory members
  • Maintenance and administration of Ansible Tower

 
Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

Target Audience:

This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential.  PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

Date/Time Event
08/11/2025 - 08/13/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Agile Principles and Mindset
  • Value-driven delivery
  • Stakeholder engagement
  • Team performance
  • Adaptive planning
  • Problem detection and Resolution
  • Continuous Improvement

Prerequisites:

  • Secondary degree
  • 21 contact hours of training in agile practices
  • 12 months of general project experience within the last 5 years. A current PMP® or PgMP® will satisfy this requirement but is not required to apply for the PMI-ACP
  • 8 months of agile project experience within the last 3 years

 

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Course Overview:

This hands-on course provides a comprehensive introduction to programming logic, and builds a solid foundation of programming skills that can be used to master additional programming languages like C, C++, PERL, Java or Python. To learn programming you must focus on a particular language, and we have chosen Java.  In this course you will write and debug programs in Python. If you would like this course to use a different computer language, that can be arranged.

Attendees to PL-115: Fundamentals of Computer Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Writing Simple Programs Data Types, Constants, & Variables
  • Screen Output & Keyboard Input
  • Expressions
  • Decision Making
  • Looping
  • Subroutines
  • Debugging
  • Data Collections – Arrays
  • Data Collections – Classes Working with Files

Prerequisites:

  • This course is for students starting out in programming.  No programming experience is required.

 

Comments

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User: tsonger

Instructor comments: While I could tell the instructor was very knowledgeable, his instructions were not very clear. He could've done a better job preparing for the class.

Facilities comments: Room was fine. The location of the room could have been better as the dings from the elevator were a bit distractive.


User: TracyPaul

Instructor comments: Very knowledgeable. Diagnosed our programming problems in short order. Could go into the details of 'why', versus only the 'how'.

Facilities comments: Outstanding. The hotel staff did a great job supporting our class.


 

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Course Overview: 

In this course-currently the only offering in the market devoted to Group Policy training-you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and learn to control and manage computer systems and domain users running Windows Server and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks.

Attendees to TN-5455: Managing Windows Environments with Group Policy will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Features and functions of Group Policy
  • Use Group Policy management tools to manage security policies
  • Design a Group Policy infrastructure
  • Group Policy processing architecture
  • Back up, restore, import, and copy Group Policy Objects through the Group Policy
  • Management Console
  • Use Windows PowerShell to manage Group Policy
  • Implement security using Group Policy
  • Configure the desktop environment with Group Policy
  • Configure roaming profiles and Folder Redirection
  • Assign and publish software packages
  • Implement AppLocker and software restriction policies
  • Create and deploy Administrative Templates
  • Configure Group Policy preferences

 

 

Course Prerequisites:

  • Experience with the Microsoft Windows Server 2008/12 environments and a fundamental understanding of Active Directory

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