TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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PM-221: Agile Overview for Executives and Leaders

Course Overview: Clear and detailed discussion on the following course content:

What is the Agile Adaptive Methodology versus the Predictive (waterfall) Methodology?
The Agile Value Proposition, by explanation of the Agile Manifesto and Agile Principles.
What is the Scrum Framework by explanation of Scrum Roles, Ceremonies and Artifacts?
What are the artifacts of Product Planning, Release Planning and Sprint Planning?
What are the Agile impacts to corporate team structures and stakeholder alignment?
What are Agile myths and why an Agile transformation will fail?
What are Agile (hybrid) tailoring considerations?

Attendees to PM-221: Agile Overview for Executives and Leaderswill receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 1 Days

Course Objectives: Are you and executive or leader in your organization and interested in learning about Agile principles? This course details the Agile framework that uses an adaptive life cycle, specifically related to using the Scrum approach.

Upon successful completion of this course, students will be able to:

Understand an overview of the main aspects that leadership must know to implement strategic opportunities with Agile principles for product quality and on-time product delivery
Participants will dive into understanding the strategic and tactical elements of implementing Agile and Scrum into their organization
Receive details on how to understand the organizational impact that the Agile transformation could have on the different aspects of your current business processes

Target Student:

Designed specifically for leaders and senior managers or anyone wanting to understand the high-level basics of the Agile Framework

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VM-315: VMware Infrastructure: Install, Configure, and Manage

Course Overview:

This course explores the VMware Infrastructure, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments. Extensive hands-on labs provide for a rich student experience.

Attendees to VM-315: VMware Infrastructure: Install, Configure, and Manage will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Virtual Infrastructure Overview
ESX and ESXi Server Installation
Configuration of Networking, Scalability and Security
Storage
Install and Configure vCenter Server and Components
Creation, Deployment, Management, and Migration of Virtual Machines
Utilize vCenter Server for Resource Management
Utilize vCenter Server for Virtual Machine Access Control and User Managment
Use vCenter Server to increase scalability
Monitoring Your Environment
Data & Availability Protection Troubleshooting
Use VMware vCenter Update Manager to apply ESXi patches
Use vCenter Server to manage vMotion, HA, DRS and data protection.

Prerequisites:

To ensure your success, system administration experience on Microsoft or Linux operating systems is required.

Comments

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User: wolfdenise

Instructor comments: The instructor was nice and kept us entertained while providing instruction.

Facilities comments: The facility was nice, clean and easy to get to.

User: asteeves@aol.com

Instructor comments: knowledgeable but can get off subject at times

Facilities comments: good

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TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues. This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Installation
Administration
Users
Groups
Computers
Group Policy Infrastructure
Group Policy Settings
Domains and Forests

Prerequisites:

Basic understanding of networking
Intermediate understanding of network operating system
An awareness of security best practices
Basic knowledge of server hardware
A+ or equivalent knowledge
Some experience creating objects in Active Directory
Basic concepts of backup and recovery in a Windows Server Environment

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PM-222: Agile Principles using SCRUM Approach

Course Overview:

This class uses a sample product development initiative to illustrate the course principles. If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course will cover the Agile adaptive life cycle framework and all of the ceremonies, artifacts, and roles.

Attendees to PM-222: Agile Principles using will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Compare the Agile (adaptive) and Plan Driven (predictive/ waterfall) approaches
Understand the Agile Manifesto and SCRUM Framework
Apply the basics of Agile / SCRUM Team Organization, with importance of the Development Team responsibilities
Use Agile / SCRUM chartering, high-level estimating, and prioritization techniques to initiate a Product Roadmap and a Product Backlog
Create personas and user stories to lead to Development Team task assignments
Understand Release and Sprint Planning to lead to the Sprint Backlog
Plan and conduct a sample SCRUM Sprint from the Vision Statement through the Sprint retrospective

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.

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