Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This hands-on course provides a comprehensive introduction to programming logic, and builds a solid foundation of programming skills that can be used to master additional programming languages like C, C++, PERL, Java or Python. To learn programming you must focus on a particular language, and we have chosen Java. In this course you will write and debug programs in Python. If you would like this course to use a different computer language, that can be arranged.
Attendees to PL-115: Fundamentals of Computer Programming will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Writing Simple Programs Data Types, Constants, & Variables
- Screen Output & Keyboard Input
- Expressions
- Decision Making
- Looping
- Subroutines
- Debugging
- Data Collections – Arrays
- Data Collections – Classes Working with Files
Prerequisites:
- This course is for students starting out in programming. No programming experience is required.
Comments
Latest comments from students
User: tsonger
Instructor comments: While I could tell the instructor was very knowledgeable, his instructions were not very clear. He could've done a better job preparing for the class.
Facilities comments: Room was fine. The location of the room could have been better as the dings from the elevator were a bit distractive.
User: TracyPaul
Instructor comments: Very knowledgeable. Diagnosed our programming problems in short order. Could go into the details of 'why', versus only the 'how'.
Facilities comments: Outstanding. The hotel staff did a great job supporting our class.
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Course Overview:
Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.
The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.
Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Plan and implement an IPv4 network
- Implement Dynamic Host Configuration Protocol (DHCP)
- Implement IPv6
- Implement Domain Name System (DNS)
- Implement and manage IP address management (IPAM)
- Plan for remote access
- Implement DirectAccess
- Implement virtual private networks (VPNs)
- Implement networking for branch offices
- Configure advanced networking features
- Implement Software Defined Networking
Prerequisites:
- A basic understanding of networking fundamentals
- Experience working with Windows Server 2008 or Windows Server 2012
- Experience working in a Windows Server infrastructure enterprise environment
- Knowledge of the Open Systems Interconnection (OSI) model
- Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
- Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
- Experience with and knowledge of Hyper-V and virtualization
- Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
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Course Overview:
Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.
Course Objectives:
- Install and troubleshoot Ansible on central nodes and managed hosts
- Automate administration tasks with Ansible playbooks and ad hoc commands
- Write effective Ansible playbooks
- Protect sensitive data used by tasks with Ansible Vault.
- Install and configure Ansible Tower for enterprise Ansible management
- Use Ansible Tower to control access to inventories and machine credentials by users and teams
- Create job templates in Ansible Tower to standardize playbook execution.
- Centrally launch playbooks and monitor and review job results with Ansible Tower
Course Outline:
- Introduce Ansible
- Deploy Ansible
- Implement playbooks
- Manage variables and inclusions
- Implement task control
- Implement Jinja2 templates
- Implement roles
- Configure complex playbooks
- Implement Ansible Vault
- Troubleshoot Ansible
- Install Ansible Tower and describe Ansible Tower’s architecture
- Create users and teams for role-based access control
- Create and manage inventories and credentials
- Manage projects for provisioning with Ansible Tower
- Construct advanced job workflows
- Update inventories dynamically and compare inventory members
- Maintenance and administration of Ansible Tower
Dates/Locations:
Duration: 5 Days
Prerequisites:
- Become a Red Hat Certified System Administrator, or demonstrate equivalent experience
Target Audience:
This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.