TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues. This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Installation
Administration
Users
Groups
Computers
Group Policy Infrastructure
Group Policy Settings
Domains and Forests

Prerequisites:

Basic understanding of networking
Intermediate understanding of network operating system
An awareness of security best practices
Basic knowledge of server hardware
A+ or equivalent knowledge
Some experience creating objects in Active Directory
Basic concepts of backup and recovery in a Windows Server Environment

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PM-223: Introduction to Project Management

Course Overview:

With tight pressure to cut costs & yet implement technology quickly, IT project managers are under severe pressure to complete projects on time, on budget, & at the promised quality. Yet industry figures consistently show that 90 percent of major IT project initiatives fail to be complete both on time and on budget. This course delves into the unique challenges of managing IT projects, and offers a roadmap to success.

PM-223 offers new Project Managers the best start into the Project Management field. This course is intended to offer the new Project Manager a practical introduction to Project Management. If you are new to Project Management and are looking for a first step on your way to the Project Manager Professional certification, then this is the course for you.

Attendees to PM-223: Introduction to Project Management will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
10/14/2025 - 10/16/2025 08:00 -16:00	PM-223: Introduction to Project Management TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

The 5 Process Groups
Building a WBS
Estimating work
Budgets
Practical Leadership
Ending a Project

Prerequisites:

None

Comments

Latest comments from students

User: marcus.resendez

Instructor comments: Extremely well versed with pertinent course information. Outstanding instructor!

Facilities comments: Nice

User: mendezm

Instructor comments: Instructor was extremely knowledgeable on the subject.

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TN-801: Windows for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

UEFI, SecureBoot, TPM, and Enterprise BitLocker
Windows VPN in the Enterprise
Windows Advanced Firewall
Utilizing Windows WMI
Administering Windows with Powershell
Using Autopsy for Forensics

Prerequisites:

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MS-6231: Maintaining a Microsoft SQL Server Database

Course Overview:

This course provides students with the knowledge and skills to maintain a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to maintaining a database.

Attendees to MS-6231: Maintaining a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Installing and Configuring SQL Server
Managing Databases and Files
Disaster Recovery
Managing Security
Transferring Data
Automating Administrative Tasks
Implementation Replication
Maintaining High Availability
Monitoring SQL Server
Troubleshooting and Performance Tuning

Prerequisites:

None

Comments

Latest comments from students

User: angelangeles

Instructor comments: Clay was knowledgeable instructor with enough experience to make subject matter relatable to real world usage.