Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

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User: whiggins29

Instructor comments: Very knowledgeable, very engaging.


User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.


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We are often asked what is the recommended sequence of classes.  Here is our recommended sequence of classes for The Security Field.

Certified Information Security Manager (CISM)

CT-325 CompTIA Security+ Arrowright TN-825 Certified Information Security Manager

Certified Information Systems Auditor(CISA)

CT-325 CompTIA Security+ Arrowright TN-425 Certified Ethical Hacker Arrowright TN-822: Certified Information Systems Auditor (CISA)

Certified Information Systems Security Professional(CISSP)

CT-325 CompTIA Security+ Arrowright TN-425 Certified Ethical Hacker Arrowright TN-815 CISSP Certification Prep Seminar

 

 

Course Overview:

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
12/09/2024 - 12/13/2024
08:00 -16:00
CT-215: Cloud+
TechNow, Inc, San Antonio TX

Course Duration: 5 days

Course Objectives:

  • Prepare to deploy cloud solutions
  • Deploy a pilot project
  • Test a pilot project deployment
  • Design a secure network for cloud deployment
  • Determine CPU and memory sizing for cloud deployments
  • Plan Identity and Access Management for cloud deployments
  • Analyze workload characteristics to ensure successful migration to the cloud
  • Secure systems to meet access requirements
  • Maintain cloud systems
  • Implement backup, restore, and business continuity measures
  • Analyze cloud systems for required performance
  • Analyze cloud systems for anomalies and growth forecasting
  • Troubleshoot deployment, capacity, automation, and orchestration issues
  • Troubleshoot connectivity issues
  • Troubleshoot security issues

Course Prerequisites:

  • Security+, Network+, CASP or equivalent experience
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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PP-244: CIPM + CIPP/E 4 Day GDPR Ready

 

Course Overview:

A combined course of CIPM + CIPP/E. Achieving a CIPM credential shows that you have a comprehensive knowledge of how data protection programs should work across an organization. Combine with a CIPP/E credential and prove that you not only can manage a data protection program, but you understand the regulations that govern them.

With a CIPM and CIPP/E combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. The CIPP/E relates to the knowledge a DPO must have concerning the European legal framework of the legislation, and the CIPM provides theoretical aspects necessary to lead an organization’s data protection policy.

The General Data Protection Regulation (GDPR) takes effect in 2018. Among its mandates is the requirement to appoint a knowledgeable Data Protection Officer (DPO) tasked with monitoring compliance, managing internal data protection activities, training data processing staff, conducting internal audits and more. There’s a lot to know, there’s a lot at stake and there’s a lot of opportunity for data protection professionals with the right training and education. 

What’s Included:

  • Authorized courseware
  • 2 Exam vouchers
  • IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

See individual courses for details: PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance

See individual courses for details: PP-222 CIPM Certified Information Privacy Manager and GDPR Compliance

Attendees to PP-244: CIPM + CIPP/E 4 Day GDPR Ready will receive TechNow approved course materials and expert instruction, and certification test vouchers and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with international sales and compliance.

 

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Dates/Locations:

No Events

Duration: 4 Days

Course Content:

 

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Managers, Auditors, Data Protection Lawyers, Records Managers, Information Officers, Legal Compliance Officers, Human Resource Officers, Security Manager, Information Manager, Anyone who uses processes and maintains personal data

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