PM-242: Defining Agile Requirements with User Stories

 

Course Overview: 

 

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles.  This leads to the processes of confirming the validity and usability for quality of the product development.  An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum Development Team roles
  • Document the interactions between the user of a system and the system itself
  • Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM

 

Course Overview: 

This course details how a well-educated Product Owner and a knowledgeable Scrum Master can work together to deliver a successful product with Agile principles using SCRUM approach.  Designed specifically for students who want to learn the mechanics of an Agile / Scrum team being led by a Product Owner and a Scrum Master.

This course offers a firm grasp of Agile principles as they relate to new product development.  If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course covers the Agile adaptive life cycle framework and everything in between.

Attendees to PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the principles of empirical process control
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum team roles and why there is no project manager
  • Understand how the Scrum Master measures team velocity
  • Understand the importance of having the product vision as an overarching goal galvanizing the entire Scrum team
  • Understand the relationship between the vision and the product roadmap
  • Understand the different estimation levels in Scrum
  • Understand what the Product Backlog is and what it is not
  • Understand Product Backlog grooming
  • Understand that Scrum planning is adaptive, iterative, incremental, and collaborative

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.

 

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TN-5455: Managing Windows Environments with Group Policy

 

Course Overview: 

In this course-currently the only offering in the market devoted to Group Policy training-you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and learn to control and manage computer systems and domain users running Windows Server and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks.

Attendees to TN-5455: Managing Windows Environments with Group Policy will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Features and functions of Group Policy
  • Use Group Policy management tools to manage security policies
  • Design a Group Policy infrastructure
  • Group Policy processing architecture
  • Back up, restore, import, and copy Group Policy Objects through the Group Policy
  • Management Console
  • Use Windows PowerShell to manage Group Policy
  • Implement security using Group Policy
  • Configure the desktop environment with Group Policy
  • Configure roaming profiles and Folder Redirection
  • Assign and publish software packages
  • Implement AppLocker and software restriction policies
  • Create and deploy Administrative Templates
  • Configure Group Policy preferences

 

 

Course Prerequisites:

  • Experience with the Microsoft Windows Server 2008/12 environments and a fundamental understanding of Active Directory

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TN-412: Artificial Intelligence Essentials (AI|E)

Course Description:

Artificial Intelligence Essentials (AIE) is a foundational AI literacy certification that builds practical understanding of AI and responsible use

The Artificial Intelligence Essentials (AIE) Course is designed to prepare learners for the newly Artificial Intelligence Essentials (AIE) exam. This hands-on program introduces professionals to core AI concepts, practical tools, and safe real-world applications. It equips learners to understand AI systems, use AI responsibly, and boost productivity across roles and industries

Participants will gain knowledge in understanding how AI systems work, where they are used, how they influence decision-making, and how they should be applied responsibly in everyday, professional, and organizational contexts. The course covers what AI is and what it is not, how data and models drive AI behavior, and how modern AI systems differ from traditional software. Learners develop the ability to interact effectively with AI tools, evaluate AI outputs with informed judgment, and apply responsible practices aligned with privacy, security, and global regulatory expectations.

By the end of the course, learners will be prepared to use AI confidently, safely, and productively while recognizing limitations, ethical risks, and broader societal impacts. It serves as a universal entry point before any technical, managerial, security, or governance specialization in AI.

Course Outline: 

01. Introduction to Artificial Intelligence

02. Everyday AI Tools and Use Cases

03. Building Blocks of AI

04. Prompt Crafting AI-Driven Interactions

05. AI Ethics and Responsible AI

Dates/Locations:

No Events

CT-215: Cloud+

 

Course Overview:

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
07/27/2026 - 07/31/2026
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX

Course Duration: 5 days

Course Objectives:

  • Prepare to deploy cloud solutions
  • Deploy a pilot project
  • Test a pilot project deployment
  • Design a secure network for cloud deployment
  • Determine CPU and memory sizing for cloud deployments
  • Plan Identity and Access Management for cloud deployments
  • Analyze workload characteristics to ensure successful migration to the cloud
  • Secure systems to meet access requirements
  • Maintain cloud systems
  • Implement backup, restore, and business continuity measures
  • Analyze cloud systems for required performance
  • Analyze cloud systems for anomalies and growth forecasting
  • Troubleshoot deployment, capacity, automation, and orchestration issues
  • Troubleshoot connectivity issues
  • Troubleshoot security issues

Course Prerequisites:

  • Security+, Network+, CASP or equivalent experience
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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