Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.
The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification.
Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
- Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
- Describe enterprise storage solutions, and select the appropriate solution for a given situation
- Implement and manage Storage Spaces and Data Deduplication
- Install and configure, and manage Windows and Hyper-V containers
- Describe the high availability and disaster recovery technologies in Windows Server 2016
- Plan, create, and manage a failover cluster
- Implement failover clustering for Hyper-V virtual machines
- Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
- Create and manage deployment images
- Manage, monitor, and maintain virtual machine installations
Prerequisites:
- A basic understanding of networking fundamentals
- An awareness and understanding of security best practices
- An understanding of basic AD DS concepts
- Basic knowledge of server hardware
- Experience supporting and configuring Windows client operating systems such as Windows 10
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TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
At TechNow our goal is to help you achieve your goals and we strive for 100% customer service and satisfaction. TechNow‘s certification pass rate is the highest in the industry. Our web-site and our professional training advisors will assist you with selecting courses that help meet your organization’s objectives and the right career path to stay competitive in today’s market.
To learn more about TechNow or to schedule your training, call us at 800-324-2294.
Course Overview:
This comprehensive course provides you with an in-depth understanding of the current telecom landscape and how voice is migrating from a circuit- to a packet-switched network. You will learn how to evaluate existing technology options to determine which will best meet your organization's data and telephony requirements, from mature digital transport/access services to emerging voice and data services using voice over packet technologies.
Attendees to TN-245: Telecommunications Fundamentals will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 days
Course Objectives:
- The Current State of the Telecom Industry
- Telecom Service Providers
- Digitalizing Voice
- Communication Mediums and Multiplexing
- Carrier Access: Customer-to-Carrier Connections
- Broadband Access
- Enterprise Networks
- Carrier Transport Services
- Data Communications and Packet-Switched Networks
- Migrating Voice from Circuit-to-Packet-Switched Networks
- Carrier Data Services
- Ethernet Services
- Remote Access Virtual Private Networks (VPNs)
- Video Technology and Services
- Current Mobile Wireless Services
- Fixed Mobile Convergence (FMC)
- Worldwide Interoperability for Microwave Access (WiMax)
- Multimedia Subsystem (IMS)
Prerequisites:
- None
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