Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview: PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course. Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server. Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network. Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.
Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development.
TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.
Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 2 days
Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.
Day 1
|
Day 2
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Prerequisites:
This course is in no way associated with Palo Alto Networks, Inc.
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